Guest Testimonials

Easy to work with

Easy to book, great shuttle service, helpful and friendly drivers, easy check-out.

Staff are nice. Valet is very convenient.

Fast service

Friendly, polite, helpful drivers and entrance booth staff. Easy to get to and from the airport.

The ease of it all. Also, the employees at Charlotte NC airport are friendly and helpful. We arrived exhausted and had a dead battery. An employee kindly gave us a jump so that we could hit the road for a two hour drive.

everything. fast and convenient. secure facility, close to airport. pick up and drop off fast no waiting, great price great service great staff.
use them over and over for our airport travel.

Convenience and that you bring me directly to my car. It makes me feel safer.

WE will be back in June!

THE CONVENIENCE, Shuttle driver's assistance!!!

I like the fact that they are there to pick you up promptly once you park your car. I also like that when I get back at the airport, there is always a bus within a few minutes.

Convenience
BUT...coming in late is a bit of a hassle. Not enough buses for customers

Easy to book and ease of getting to the airport.

reliable, nice rewards program, employees are all awesome and super-helpful, shuttles run very frequently

Excellent Staff & Drivers

Reliable service with minimal waiting

The crew at the Premium/North lot are attentive and very responsive to feedback. Delays are handled professionally and quickly. Airport construction has made it a challenge for everyone from travelers to employees but the team at The Parking Spot stays on top of things. I’d especially like to recognize Kriss and Herman for their stellar customer service. Thank you!

great service, with an amazing attitude!

Very efficient and friendly.

Easy access

On the return, I had absent-mindly left a medical seat cushion on the shuttle. Before I could my bags ready for the three hour drive remaining in my journey home, the shuttle driver returned to my parking spot providing me with the cushion I had forgotten.

The temporary injury resulting from a fall off the back of my F350 4WD onto my tailbone was very painful for this 77 year old relic. The cushion was a necessity and your team provided it.

Further, as I was checking out the gate attendant asked if I had received my cushion. What a team.

Thanks again....be back in July for yet another week.

Phil

Easy to use. Able to get in and out quickly. Very efficient. Will use again.

They have thought of everything!

Covered parking

Everything is fine
The stuff is really good great service

Excellent app

Excellent customer service and professional. Will recommend Spot Premium parking to friends and family. Exceptional service with friendly and helpful staff and will continue to use their service every time we fly out of DFW. Highly recommend.

Check in was easy and the guy at checkout helped me with checkout plus van driver was quick and friendly.

Convenient location, pleasant employees.

Friendly drivers, reliable service, clear instructions.