The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   December 26, 2025 — Rated 10 out of 10 by Judith Elmore Baltimore - The Parking Spot North
What do you like about our services?

When we arrived at the parking spot the shuttle was right there waiting for us. Very polite and knowledgeable about giving us information to and from..

Report a concern   December 26, 2025 — Rated 10 out of 10 by Cedric Baker Houston Hobby - The Parking Spot 2
What do you like about our services?

The app is very simple to use

Report a concern   December 26, 2025 — Rated 10 out of 10 by T.D. Cleveland - The Parking Spot
What do you like about our services?

Quick easy to get in. Your ride to the airport is waiting for you. If you come in as a van is leaving, there is one coming for you within 5 minutes tops.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Michelle Phillips Orlando - The Parking Spot
What do you like about our services?

The process is easy and great. The shuttle drivers are friendly even at 3am. I always park at the parking spot because I know I will get great service and price.

Report a concern   December 26, 2025 — Rated 10 out of 10 by J.E. Salt Lake City - The Parking Spot
What do you like about our services?

Very efficient and timely

Report a concern   December 26, 2025 — Rated 10 out of 10 by M.F. Buffalo - The Parking Spot
What do you like about our services?

It’s easy and convenient

Report a concern   December 26, 2025 — Rated 10 out of 10 by L.G. Baltimore - The Parking Spot North
What do you like about our services?

Convenient location and good service to and from the terminal.

Report a concern   December 26, 2025 — Rated 9 out of 10 by Paula Robinson Baltimore - The Parking Spot North
What do you like about our services?

It’s convenient

Report a concern   December 26, 2025 — Rated 10 out of 10 by Stephanie Barabani Columbus - The Parking Spot
What do you like about our services?

It's very, very convenient. Your shuttles run quite frequently so you're never sitting around waiting. We feel like the parking is secure and have never had any issues. Overall its a great service.

Report a concern   December 26, 2025 — Rated 10 out of 10 by M.K. Buffalo - The Parking Spot
What do you like about our services?

It is super convenient. Pick up and drop off are always fast and efficient.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Kerry Mitchell Austin - The Parking Spot East
What do you like about our services?

Ease, safety, peace of mind, friendly staff

Report a concern   December 26, 2025 — Rated 10 out of 10 by M.S. Dallas Love Field - The Parking Spot
What do you like about our services?

The drivers vary in helpfulness - e.g., one dropped me at my car in the rain, stood and talked with another man while they both watched a short, 69 year old woman struggle to get my suitcase up into my trunk AFTER I HAD TIPPED HIM; all the others routinely assist me, and I am so appreciative.

Report a concern   December 26, 2025 — Rated 10 out of 10 by D.J. Baltimore - The Parking Spot West
What do you like about our services?

Easy to use. Good value.

Report a concern   December 26, 2025 — Rated 10 out of 10 by kandyce williams Philadelphia - The Parking Spot North
What do you like about our services?

It was fantastic. Parking inside shuttle right there to pick us up.

Report a concern   December 26, 2025 — Rated 10 out of 10 by D.S. Columbus - The Parking Spot
What do you like about our services?

Quick pickup.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Asharie Green Atlanta - The Parking Spot 2
What do you like about our services?

Very secure parking, drivers are respectful and efficient

Report a concern   December 26, 2025 — Rated 10 out of 10 by G.B. Salt Lake City - The Parking Spot
What do you like about our services?

Quick, friendly service.

Report a concern   December 26, 2025 — Rated 10 out of 10 by J.H. Philadelphia - The Parking Spot South
What do you like about our services?

Very customer focused and friendly

Report a concern   December 26, 2025 — Rated 10 out of 10 by L.B. Cleveland - The Parking Spot
What do you like about our services?

Online reservations are easy and provide discounts. Buses run regularly, even in the wee hours of the morning. Checkout is fast with the reservation QR codes. On my last trip, I dropped my glove getting out of the car at the checkout, called the facility as soon as I returned home at 2:30 am, and the staff person who answered was quick to reply, “yes, I see it right there on the ground.” He brought it in and I retrieved it easily later that day. The personal, human touch was much appreciated, especially after a very long day of flights and airport layovers.

Report a concern   December 26, 2025 — Rated 10 out of 10 by N.S. Houston IAH - The Parking Spot JFK
What do you like about our services?

Friendly drivers

Report a concern   December 26, 2025 — Rated 10 out of 10 by C.G. St. Louis - The Parking Spot 2
What do you like about our services?

Easy to book online. Location close to airport. Shuttle very quick.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Donald Spearman Atlanta - The Parking Spot
What do you like about our services?

Fuses are always ready to go from the lot to the terminal and from terminal to the lot. Drivers are helpful and friendly.

Report a concern   December 26, 2025 — Rated 10 out of 10 by T.G. Dallas DFW - The Parking Spot North
What do you like about our services?

On time and friendly.

Report a concern   December 26, 2025 — Rated 10 out of 10 by D.S. Baltimore - The Parking Spot West
What do you like about our services?

Everything, it's a nice seamless service that has gotten better over the years.

Report a concern   December 26, 2025 — Rated 10 out of 10 by M.B. Philadelphia - The Parking Spot South
What do you like about our services?

very easy to access and depart

Report a concern   December 26, 2025 — Rated 10 out of 10 by F.R. Phoenix - The Parking Spot South
What do you like about our services?

The ease of reserving and checking out.

Report a concern   December 26, 2025 — Rated 10 out of 10 by R.D. Atlanta - The Parking Spot Plus
What do you like about our services?

Did the valet service and it was wonderful. Beat my expectations. I liked having a warm place to wait, car waiting and warm, and the service of the employees. I just wish you went to the International Terminal as well, but then I only go international about once or twice a year.

Report a concern   December 26, 2025 — Rated 10 out of 10 by Solita Day Baltimore - The Parking Spot North
What do you like about our services?

Convenient. The staff are always friendly. Don't have to worry about finding parking. The app is great!! They know when we get back.

Report a concern   December 26, 2025 — Rated 10 out of 10 by P.S. Phoenix - The Parking Spot
What do you like about our services?

Very quick from car to shuttle

Report a concern   December 26, 2025 — Rated 10 out of 10 by J.K. Columbus - The Parking Spot
What do you like about our services?

It snowed during my time out of town. As it was early in the winter season, I had not yet put a snow brush in my car.

When we pulled up to my car, the shuttle driver quickly jumped out with a broom and cleared the snow from my vehicle.

I thought that was extra special service above what I expected.


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