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Guest Testimonials
Fast dependable service and friendly drivers at a reasonable price. Very convenient!
Quick,easy,convenient!
fast friendly service! Can't ask for much more!
Friendly. Safe location. Clean. Professional.
Quick pickup on both ends. I appreciate too the upgrade I received.
The service you provide between the airport and the parking lot it’s efficient and quick
pick up / drop off at my vehicle
Ease of use: shuttle rrivers
Efficient and professional
Easy access
You are in an easy location for me as I approach the airport. The pricing is competitive. I appreciate the AAA discount. The shuttles are usually on site and ready to go to the airport. For the most part, the drivers are great as well.
The valet service is very good at Newark, NJ. The staff is friendly.
Very accessible and user friendly
Easy to use very prompt.
Convenient. Bus was right there came back. Although wish there would have been a sign telling me where to turn. I had anxiety attack trying to get there with construction. Looked like off ramp was afraid to go up. Then headed on ended up back down 112th called and man was rather rude asking why I was where I was. Not necessary just tell me what to do. I saw the generator again looked like exit ramp. Dark. Again nerve racking leaving. I saw car on wrong side of cones headed straight into 1 of your shuttles .
Easy way to park and get to the airport.
JJ, one of the drivers, is so funny.
Staff is always friendly and helpful. Assist you with your bags. They drop you off at your airline stop. On the return trip they drop you off back at your car and assist you with your bags,
Your Drivers are the best....
I like how friendly the person on duty is when you come and leave. They are so nice and kind. I will definitely recommend this place to anyone who flies out of Austin’s Airport.
Never have a problem of checking in or out. You send enough buses so we don't have to wait long. You offer rewards, and have sales often.
Parking Spot is great as always.
They are open 24 hours. They come get you quickly and it is easy to reserve.
Everything went very smoothly -great service!
The price and friendly staff
you park your car, the shuttle is very punctual & gets you to airport quickly. Very efficient.
Quick, efficient, polite drivers.
Easy to use and reserve a spot.
Always have a parking place available when I've made a reservation. Bus drivers are extremely courteous and helpful.
We love the ease of the apps use! We love how we can automatically check in and check out. Our car is safe and secure and the shuttle is always ready to go whether we are coming or going! Employees/drivers have always been very courteous and helpful! We love using all of the Parking Spots!
I like the the fact that the parking is convenient and accommodating to the airport. I will still recommend The Parking Spot. This is the first time I had a problem with pick-up shuttles.
I have a complaint, we arrived late Friday 8:50 pm from Florida, had not been to the new airport so by the time we got our luggage and called for a pick-up door 8. We were coming out the door and just missed the shuttle, so we were outside of door 8 (we were the first one's in line) called again to make sure they were sending another shuttle. Approximately 15 minutes later we saw the shuttle my husband stood out waving him that we were there.
There were loads of people standing at Door 7 and that is where he stopped, so we were not happy that he stopped there first. Of course we were upset, with Southwest changing the takeoff times and not thinking that we may not get out of Florida, we were tired. So my husband yelled at the driver where should we be Door 7 or 8. What was annoying we kept seeing other shuttles coming quickly and often (Fast Trac, Charley Brown, etc.).