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Guest Testimonials
Prompt shuttle, helpful drivers
Everything!!
Easy booking, easy parking, shuttle was right there, to and from the airport! Water bottles are a nice touch!
Our driver (I believe his name was CJ) was very friendly and helpful. He remembered us on Sunday night when he was our driver who dropped us on on Thursday night.
Timely pick up and drive to the airport. Very helpful drivers. The only downside was that we could not be dropped at the South terminal at Atlanta supposedly due to construction but after crossing through the airport which was a struggle with luggage we saw vans dropping off at the South terminal
I have been using the Parking Spot for many years now. I love the convenience of leaving my vehicle and being picked up/dropped off right in front of my car. 100 % recommend it.
Good Service
Reliable - friendly and helpful drivers.
Loved everything about the service except the confusion on how to get there
Convince
QR codes to get in and out. Helpful staff, friendly drivers, discounts when you pay in advance.
Fast and easy
Super easy process and the bus drivers were so nice! I’m definitely using yall again!
The ease of parking and transport to & from the airport. Also, I especially enjoyed the AAA discount. Cost savings!!
Convenience
Easy getting in and out. Friendly staff
Meet me at my vehicle for pick up. You are there before I'm even out of my vehicle ;-)
Clean:safe facility and prompt shuttle service.
I’ve never used airport parking before because I normally take an Uber, so I was pleasantly surprised by how great the experience was. The drivers and attendants were extremely friendly and helpful.
When I first arrived, I was given clear directions on where and how to park. As soon as I parked and stepped out of my car, the shuttle van was already there to pick me up, which made the process very convenient.
When I returned from my trip, I wasn’t feeling well from the flight and accidentally got on the wrong shuttle. Even then, the driver was very polite and helped me get to the correct one. The correct driver was incredibly kind — he even took my bags and placed them in my car for me.
On the way out, the attendant came over and assisted me with checking out, which I appreciated. The complimentary water on the way out was also a nice touch.
Overall, my experience was a 10 out of 10 when it comes to customer service, and I will definitely use this service again.
Easy in easy out. Never have to wait at the parking spot and very short wait at airport pick up area. Drivers always friendly. AAA discounts
Great location. Staff friendly and helpful with luggage. Easy to access after arrival back in Houston.
Good prices, fast shuttles, happy employees
Fast and convenient
Affordable, good Customer Service and convenient.
Very convenient
Convenient and efficient
Convenient and easy to use
Easy in and out!
Check in, shuttle, and check out were easy!
Organized, friendly and professional! You make flying out of BDL a pleasure.