Guest Testimonials

Convenience

always feel safe, the shuttles come at a good time and my car has always been good when i return. the only thing i suggest is a better way to contact the shuttle when you are waiting if you don't see them

Shuttle drivers are helpful work very hard. There's typically little waiting time to get a shuttle to the terminal. The app is extremely useful (when it works...which has been most of the time lately) to ensure the vehicle is ready once you shuttle back to the facility.

We are not having to wait as long for busses as we were last year.

Convenient and makes is less stressful getting to the gate.

The downside if of this trip was that, in spite of having a reservation, there were no parking spots available, so we had to park in a barely-covered place that was not really a parking spot.

Convenience, covered parking, quick response on pickup at the airport. Always a good experience!

The ease & proximity to the Cleveland Airport

Easy to park, easy pickup and drop off. Reservations are convenient and give you peace of mind knowing you don't have to scramble while trying to get to the airport.

Nice and secure.

very easy and efficient

Easy access, easy loading, safe environment for our vehicle, drop off and pick up at the designated gates are easily marked and simple to follow. The App is simple and easy to use and very user friendly.

Prompt pick-up both at the lot and terminal. Love that I get a slip to remind mw where my car is parked! Very nice and courteous drivers.

I always enjoy using The Parking Spot. It is very convenient to get a ride to and from the airport.

Drivers are very courteous and prompt.

Easy. Mutiple shuttles for customers. Quick

Fast service no issues

Why don't you refund when my schedule cancel?

Prompt and curteous

Very clean parking lot. Easy in and out

The parking area is clean and neat. Waiting by the car for the shuttle. Timely pick up from the airport.

Great place to park ,super convenient timely trip to airport.love this company

You correct your errors.

Quick, efficient, app easy to use.

I like the covered parking option but have so much trouble finding my way out especially at night. Please put more sinage to get to the exit. Otherwise it’s a wonderful option to park there.

They were professional and polite. Very helpful with the bass.

Car is always safe

Perfect place to park! Very nice employees and the get you where you need to be!

Easy to book and the drivers are efficient and courteous

Convenient

Seamless and affordable