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Guest Testimonials
Easy but buses are too slow
Your staff and drivers. High frequency of shuttles.
Fast service
Clean, orderly safe and well lit premises.
Courteous drivers always willing to help
1. I feel my car is safe.
2. Employees at the gate and drivers are very helpful and kind.
3. I started with "the spot" because i could identify the busses easily with all the spots.
I tell everybody to use"the spot" because they will be able to distinguish the buses.
4. The ease to make a reservation and change it due to plane delays or changes in my schedule.
Quick and easy
When I dropped my car off and parked, the shuttle was there almost immediately to take me to the terminal. When I returned from my trip, again the shuttle was at the airport waiting (yay!) and I was whisked away to my car. The drivers were courteous and helpful with my bags.
Ease of booking, aaa discount, amount of shuttles for departure and arrivals, nice and helpful drivers, and pricing.
I quite like it, because it is easy to get into and out of the parking lot, and I was picked up by a shuttle to/from the airport quickly, too. So there was little delay.
Easy access, convenient booking and payment arrangements. Efficient on pickup , both when leaving and upon return.
It's always so quick, easy and convenient and the team is so nice! Love the parking spot
The area is secure. The drivers were very friendly and helpful.
Close to airport.
Prompt pick up shuttle. Nice people working there.
Extremely easy.. prepay and it takes no time at all!!
Convenience versus cost
Great! Sometimes I feel like the bus is going to fall apart when we hit bumps. But other than that, very satisfied.
Convenience
Really good service, multiple shuttle buses super friendly drivers.
Easy online registration. Directions to facility. Pleasant greeting. Driver friendly. Transport to airport and proper terminal. Very organized.
Easy reservation system. Shuttles have steadily gotten timelier since Covid restrictions.
Points may be earned and discounts offered regularly.
Easy
I had a dead battery, and the employee came back quickly and helped me. The parking is very easy and finding my car even more. Quick on the pick up at the airport and spot.
Easy to make reservations and convenient. Pick up and delivery is very fast and I do not have to wait long.
Always easy access for checkin and return to lot. Staff is always very helpful and courteous. Perfect all around ~no improvement needed!!
Ease of the app to reserve. The quick pick up at my car. Easy exit with the QR code for prepay. And the fact that you provide water as we exit.
Location and ease of getting to BDL
Great shuttle service to and from the airport and easy to get in and out of the facility.
Very efficient and courteous
Exceptional service from departure to arrival ... Thank You!