Guest Testimonials

Shuttle is on time and clean. Not overly full.

Easy entry and exit. The shuttles were excellent and I didn't wait at all.

We loved this parking! app works perfectly. Friendly and kind staff

Great service!

Easy to get to, love being picked up at my car and dropped off at my car. Very easy process and everyone is always friendly and helpful.

Convenient, secure and reliable. I always use The Spot.

Convenient and fair price

Fenced lot, usually multiple shuttles running with limited wait times

It was easy and convenient. My car was undercover which is nice to not to have to worry about my car in the weather.

Extremely convenient location never had an issue. Outstanding service from the drivers to and from airport. We have been using this service for years now and will continue to do so.

Friendly and fast more than not!

Gate people so helpful, driver extremely kind.

It's so convenient. I love knowing there is a spot waiting for us. I love how we just pull in and they help us load our bags into the bus, then drop us off at our terminal. Then when we return, they shuttle us back and our car is already waiting for us. It's very affordable too.

Love the covered parking and the ease of coming and going to the airport.
Your drivers are always very courteous and willing to help also!

Automated & prompt pickup upon return

Always quick. Drivers are wonderful!

We had a great experience in using the Parking Spot East in Austin. We arrived a bit early due to some flight time mix ups and they were able to help us promptly and get us to the airport on their shuttle right away.

On the way back our driver was awesome!! Super friendly and entertained the kids. He even went the extra mile and helped put the bags in the back of the car. After our 22+ hours of traveling with young kids this was so helpful!

I love that you just use the app when you are getting your bags to say you are ready. Within 10 mins the shuttle was there and you can even track it in the app!! Got to love technology.

Will definitely make this our new parking spot for traveling in the future out of Austin!!

The parking lot is well lit and feels very safe. Also, the shuttle drivers are very nice and helpful, as was the evening checkout lady that helped me when I drove out.

convenient, friendly, efficient

Normally, we have good experiences with Parking Spot East.
We have been parking here for years and have always enjoyed prompt, courteous service until our trip last week. We arrived on the 8th at 4:15am as I indicated in my reservation and 2 drivers just sat in their vehicles instead of picking us up as usual, we walked with our luggage to the first bus who wouldn't let us in and referred us to the next bus, who let us on without helping with our luggage. He didn't get a tip!

1. consistent pick up buses at the airport terminal (no significant wait time)
2. recognition of frequent parking patrons through status and pricing
3. quality buses for transportation

Great service for KC travelers to use Parking Spot. Very friendly drivers, great app for reservation management. Clean vehicles and the covered parking during the winter months is great benefit for my personally. Not to mention, the peace of mind knowing your vehicle is secure in the parking throughout their grounds! Good job to all involved in your company.
Michael

Fast friendly and convenient

Very efficient, friendly service

Exceptional parking service! Shuttle was efficient! Driver was professional and kind.

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The entire process was very easy, from scheduling, payment to drop off and pickup. We will be using this service from now on.

The driver to and from terminal were very nice and they person when first arrived I didn't get any names.

It was very convenient. The staff/drivers were very professional.

drivers of the shuttle were pleasant, Valet was fast and nice...all good service!!