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Guest Testimonials
Buses were prompt except a wait on the return to car. Prepay check in and check out was easy. One driver was not friendly or very helpful with luggage and we are elderly and I am handicapped but the others were great!!
a. Easy access, yet close to the airport.
b. Free and timely shuttle service.
c. Your app.
Easy, convenient, friendly, helpful
friendly service
prompt pick-up
My experience with " theParkingSpot " was very pleasant.
The staff were very friendly and courteous.
Definitely, I will recommend to a friend or someone who needs to park at the airport.
Mostly smooth and reasonably fast
Friendly staff and ease of getting to and from the airport
Efficient and courteous
Convenient and quick pick up!
I liked pre-paying because I got back very early in the morning and all I had to do was show the QR code and off I went. I also prefer parking under cover.
The parking spot is a great place to park when traveling. It’s a safe place and its personnel are great!!!
very convenient
Easy to use
Courteous, ultra-prompt drivers, easy check-in!
Clean facility and buses, courteous employees
Easy and quick with check in and shuttle service
Everyone very friendly, easy access, not very far from the airport in about half the price of the airport region parking spots.
If I return to fly from St. Louis, I will use the same facility again. I generally fly from Nashville.
Thank you for a good experience!
Safe, smooth transition to and from airport, convenient, and more economical than airport parking.
Convenient, fast pickup and drop off.
pick up and drop off
Quick help when I mistakenly put down 12am on return trip when should have been 12pm
Friendly shuttle driver who carried our luggage to our car. Easy to “spot” the shuttle.
Quick, safe, easy!
It is close to a perfect system. The app works great, Easy to navigate the parking lot. The bus picks you up almost immediately from you car spot and upon your return from airport.
Very, very convenient. The shuttles are always available, the staff are friendly, the app works well, overall a pleasant experience.
I like the convenience of not having to worry about parking and getting to airport. Getting dropped off at my car after a day of travel is amazing.
Reliable! As a woman who travels alone, the peace of mind of being picked up quickly and taken right to the car is invaluable.
Friendly drivers. Limited wait time for pickup.
I thought at first that I wouldn’t like the prepay, but after using it several times it is very convenient. The drivers are courteous and efficient. Had to get used to the new buses with the West sign on the front🤭
it was easy, i prepaid and drove in and out of the parking structure.