- Phone: (312) 453-1700
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Guest Testimonials
Courteous personnel! They went beyond to help with luggage. I really like the recognizable vans when approaching ground transportation. While the tickets list which lot, it would be helpful if that information was provided when claim tickets are given out.
Your service is timely and fairly priced -- but it's you're employees that make the difference. Our driver this time, Gary, was excellent in every possible way. Thanks!
There is never a long wait and the drivers are courteous.
Easy to book online
Shuttle pickup is fast at both ends
Pick up and Drop off right at your car.
Friendly drivers
Convenient location, fast shuttle trip to airport. Courteous drivers, have been waiting for us last 2 trips.
Very easy and quick
Convenient location, good, prompt service
Convince , price, speed
I was quoted a price online but when I went to check out it was higher. Sean from the company called me and agree to reduce the price to my quoted price. Very few companies care that much to follow up on a complaint but Parking Spot did, and for that I will be a continuing customer. Its nice to know you are important to a company. Its nice to be treated like this,
Fantastic staff, service and response. Quality delivery and care.
Service was fantastic my car was there when I arrived and customer service agent at the window helped me use my rewards points.
Reliable and convenient
Its the only place I know but its convenient and The Parking Spot is user friendly all the way from the location through to the app.
On my first and so far only use of the CLT (or any other airport) facility, all went like clockwork. Booking, location, pickup, tracking of shuttle, efficiency and demeanor of drivers, payment of tip on app, location of car on return being found by driver, etc... all get high marks.
My only negative note might be that parking spaces are fairly narrow. I took care in parking my smaller car.
Convenient
Easy to use
Quick
They pick you up and drop you off at your car. They also give you a card with your parking spot listed to hand to the driver. They also give drivers are friendly and efficient.
full covereed parking. driver was good
The staff were all nice & friendly! The complimentary car wash was a plus also!
Very quick
The pickup and getting me to where i had to be was great very friendly and helpful driver.
Easy access to and from the lot overall service was great
Easy to use and the drivers are very friendly and helpful.
Convenient location. Friendly, helpful staff. Cold water.
Easy to get there. Bus was ready when I got there and at airport to pick up. No wait
Friendly staff, quick service. So much easier and efficient than any other type of airport parking
Customer service
Easily accessible. Shuttles are quick and personnel pleasant. Using app offers discounts.
My driver, CJ, is the absolute best! I have used many remote parking facilities and he is, by far, the most helpful and polite driver I have ever had!
Close to airport, covered parking, fast shuttle service, affordable pricing
Easy in/out and access to 285. Friendly drivers. Typically, quick pick-up/drop off.

Readily available spots. Short waits for bus (usually).