The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   October 6, 2026 — Rated 10 out of 10 by Anthony Adkison Atlanta - The Parking Spot 2
What do you like about our services?

I like that I can get off of I-285 and arrive at your lot in moments. I get loaded up, and your folks take care of the rest. It's just one less thing to fool with.

Your drivers are very helpful and friendly.

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.E.E. Charlotte - The Parking Spot
What do you like about our services?

Great service

Report a concern   October 6, 2026 — Rated 10 out of 10 by C.B. Baltimore - The Parking Spot North
What do you like about our services?

Prompt shuttle service and helpful and friendly staff. Clean lots and well secured.

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.F. Cleveland - The Parking Spot
What do you like about our services?

Staff is friendly and helpful. Parking Lot is safe and secure.

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.M. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Everything is really easy. The drivers are always very nice. The only big bummer is they have construction in that area for the last 2 years so the road is kind of crummy.

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.M. Houston Hobby - The Parking Spot
What do you like about our services?

Reserving a spot was quick and easy. Shuttles are always running so the wait isn't long at all. Drivers are friendly and helpful.

Report a concern   October 6, 2026 — Rated 10 out of 10 by S.B. Atlanta - The Parking Spot 2
What do you like about our services?

The service level and price match. What really made me happy was that on my last visit, the parking spot 2 had an epic failure. There weren't enough buses to handle the number of people trying to get back to the lot from the airport. There were four buses parked at the lot not being used so I suspect a staffing failure. One of us In our group of four waited for a shuttle in a long line and made it to the parking lot to get our car and then drove back to get the rest of our group resulting in a 2-hour delay. I contacted customer service and the person who responded to my feedback was apologetic and made a gesture that let me know. They really cared about what we went through. That will keep me coming back.

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.H. Phoenix - The Parking Spot South
What do you like about our services?

It's easy to make reservations, having the shuttle pick up and drop off right at one's car is handy, the drivers are all really nice, and helpful, and earning free parking is an added bonus.

Report a concern   October 6, 2026 — Rated 10 out of 10 by S.H. Los Angeles - The Parking Spot Century
What do you like about our services?

Buses are accessible, drivers are skilled and friendly.

Report a concern   October 6, 2026 — Rated 10 out of 10 by S.D. Miami - Park N Fly by The Parking Spot
What do you like about our services?

Shuttle service has improved dramatically in the last 2 years

Report a concern   October 6, 2026 — Rated 10 out of 10 by J.K. Phoenix - The Parking Spot 2
What do you like about our services?

You are convenient

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.S. Hartford - The Parking Spot
What do you like about our services?

easy prompt shuttle service

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.H. Nashville - The Parking Spot
What do you like about our services?

Good communication, easy to enter/ exit, and wait time for pickup was short

Report a concern   October 6, 2026 — Rated 10 out of 10 by A.F. Philadelphia - The Parking Spot North
What do you like about our services?

Easy access to location and helpful staff.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Janet Quesada Los Angeles - The Parking Spot Century
What do you like about our services?

Easy. Quick. Multiple shuttles. Clean.

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.P. Charlotte - The Parking Spot
What do you like about our services?

Your drivers were so helpful.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Jimmy Vollman Houston IAH - The Parking Spot 1 on Will Clayton
What do you like about our services?

The facility is competitively priced and close to the airport. The bus ride back is rough. Bumpy. Loud. The flexible windows cause concussion with every bump. After a long international flight, the bus ride to the parking lot can make my stomach turn. I want that ride to be as short as possible.

Report a concern   October 6, 2026 — Rated 10 out of 10 by S.L. Philadelphia - The Parking Spot South
What do you like about our services?

Finally new shuttles!!!!!

Report a concern   October 6, 2026 — Rated 10 out of 10 by D.C. Houston Hobby - The Parking Spot
What do you like about our services?

Fast and freindly

Report a concern   October 6, 2026 — Rated 10 out of 10 by M.R. Columbus - The Parking Spot
What do you like about our services?

fast and easy

Report a concern   October 6, 2026 — Rated 10 out of 10 by K.J. St. Louis - The Parking Spot 2
What do you like about our services?

Fast, Easy, and Friendly drivers that drop you off at your car.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Blake Chustz Atlanta - The Parking Spot
What do you like about our services?

Convenient and friendly staff

Report a concern   October 6, 2026 — Rated 9 out of 10 by J.M. Dallas Love Field - The Parking Spot
What do you like about our services?

I have regularly park with you (5-6 yr) and have never had an issue. However, after my most recent trip I found my vehicle damaged by some careless person who hit my car and didn't leave a note.
I know it would be an investment to put in cameras on all the rows and although it won't eliminate theft or people hitting cars, I would imagine that it would minimize things.
It sure would be great to be able to pull video footage and see who did the damage and hold them accountable. I'm sure I'm not the only one, I hope this helps persuade the powers that be to install some cameras. Thank you.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Joe Kramer St. Louis - The Parking Spot 2
What do you like about our services?

Fast and easy with friendly drivers.

Report a concern   October 6, 2026 — Rated 10 out of 10 by Douglas Daily Houston IAH - The Parking Spot JFK
What do you like about our services?

Easy to book online, convenient location, helpfulness and friendliness if drivers.

Report a concern   October 6, 2026 — Rated 10 out of 10 by K.B. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Convenience.

Report a concern   October 6, 2026 — Rated 10 out of 10 by O.S. Austin - The Parking Spot East
What do you like about our services?

Easy, fast and convenient. Quick shuttles.

Report a concern   October 6, 2026 — Rated 10 out of 10 by V.G. Philadelphia - The Parking Spot South
What do you like about our services?

Very friendly people and convenient

Report a concern   October 6, 2026 — Rated 9 out of 10 by Richard Stott Baltimore - The Parking Spot North
What do you like about our services?

Close to the airport, convenient and shuttle service is very timely and helpful.

Report a concern   October 6, 2026 — Rated 10 out of 10 by V.K. St. Louis - The Parking Spot 3
What do you like about our services?

Convenient
Courteous drivers


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