- Phone: (312) 453-1700
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Guest Testimonials
Online reservation is easy. Great drivers!
However, the shuttles are looking shabby. I know the road conditions are not great, but the bumpy ride is painful.
Very friendly.
Pricing
Quick and convenient from the terminal to our car. I love the app that shows where the shuttles are so I don't have to strain to look around other shuttles. It's great the I can pay ahead of time and just show the QR code on the way and and on the way out. Also the drivers were very helpful on our last trip. We normally travel very light but this time was cross country and bringing our golf clubs which is a hassle. The drivers, both coming and going, were a great help getting everything on and off the shuttle. I will continue to use the Parking Spot as long as I live in the Charlotte area.
Reasonable rates, didn't have to wait for the bus @ 11 pm.
I really like your facility and your drivers are very compassionate, eager to help and customer service oriented. Sometimes I forget to have cash with me to tip them and would like a way to do that. I noticed some other companies have QR codes for tipping etc. that would be helpful for those customers who don’t carry cash but want to express their thanks with a tip.
Convenient location, easy check in, no wait for bus.
Location, friendly drivers, promptness.
Price and service
Easy/peasy in and out. Also it was a safe place to leave my vehicle.
Online reservations
Sales
Covered
App for everything including locating a shuttle
Quick pick up on arrival at the airport.
Great price.
This is always our number one parking spot. Never had issues, the car is always in the same shape we left it, pick up and drop off vans always available/on time, and all the drivers are phenomenal, very friendly and helpful.
Easy and convenient
Easy app to use, and rates were great with a shuttle to the airport.
Prompt
It was easy to reserve, easy directions and access. The shuttle drivers were nice and got us there at a fast and safe pace. Getting back was also easy if you have the app.
Easy access
Convenient, easy to use, good location, the app helps
Price and shuttle promptness.
Always shuttle bus waiting in parking lot
The app is user friendly. The drive up to the garage is easy. The staff is helpful. There are enough shuttles to and from the airport so you don’t have to wait too long to get you to where you are going. This is definitely the place we use for our long-term airport parking needs.
Ease of service
Great rates, quick shuttles, and friendly drivers
Great experience overall. The car pickup was quick. The only negative was the airport pickup when we returned was very confusing. The handmade sign was almost invisible when leaving the airport to parking shuttle.
how easy it is to find you and the spots are nice also the drivers who bring you back and forth always happy and ready to take you where you need to be. Great service all the time.
Thank you
I like to park there because it is very convenient and the drivers are friendly. on my way out i even get a free bottle of cold water.
Efficient and convenient
I like the fact that the drivers are friendly and helpful and that the shuttles run very frequently!
Parking Spot West is easy to navigate, especially with the help of friendly employees manning the entrance. Drivers were waiting for us and service to and from the airport was prompt.