The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   September 7, 2024 — Rated 10 out of 10 by J.G. Denver - The Parking Spot
What do you like about our services?

Love that the spot maned 24/7 well lit. When you pull in they have a transportation waiting for you. When you return and have A problem they're there to help you.

Report a concern   September 7, 2024 — Rated 10 out of 10 by N.B. Houston Hobby - The Parking Spot
What do you like about our services?

Since I come there often, I am greeted with friendly smiles and a welcoming attitude. The employees are very accommodating and helpful at check in and check out. the drivers are also helpful and kind.

Report a concern   September 7, 2024 — Rated 10 out of 10 by S.S. Phoenix - The Parking Spot 2
What do you like about our services?

Quick in and out. Friendly and helpful drivers. Quick delivery and pick up.

Report a concern   September 7, 2024 — Rated 10 out of 10 by K.V. Baltimore - The Parking Spot West
What do you like about our services?

I like that we are directed to a row and that the shuttle usually comes quickly.
The cost is less than long term parking .
The shuttle driver usually helps with the luggage both coming and going.
I like the bottle of water at the end of trip. I'm so dry after flying all day.
I like that the shuttle usually appears at the end of the trip within 10 minutes of waiting. This trip however we waited 15 minutes. Then I called for a shuttle. Then there was another 10 minute wait. 3 couples got on and w waited another 20 minutes for 2 more couples before we left the airport. Meanwhile the North shuttle came by 5 times in that period. This was NOT the usual and I'm hoping this is not going to be the norm.

Report a concern   September 7, 2024 — Rated 10 out of 10 by K.M.T. Philadelphia - The Parking Spot South
What do you like about our services?

Easy to park and shuttle was there when we exited baggage claim. Payment was easy with our prepaid QR code.

Report a concern   September 7, 2024 — Rated 9 out of 10 by M.P. Dallas DFW - The Parking Spot North
What do you like about our services?

The pickup from and deliver to our vehicle is new since we last used The Parking Spot - I like this service. Using a QR code for entry and exit was awkwardly new, and a bit frustrating ---we do NOT rely on our cell phone for driving our car. The online reservation process was easy to use. Hoping next time to use the premium lot instead - I do not remember seeing that option. Will search for it since we know where the lot is now. We dropped our vehicle off at 2:20 am - thank you for having a person on site to get directions from! Very helpful. Next time we will know what to do.

Report a concern   September 7, 2024 — Rated 9 out of 10 by P.F. Atlanta - The Parking Spot
What do you like about our services?

Pick up at car and dropped at airline

Report a concern   September 7, 2024 — Rated 10 out of 10 by M.R. Charlotte - The Parking Spot
What do you like about our services?

Easy to park and easy transportation

Report a concern   September 7, 2024 — Rated 10 out of 10 by Danielle Williams Dallas DFW - The Parking Spot North
What do you like about our services?

I love the covered parking and shuttle service to and from the airport.

Report a concern   September 7, 2024 — Rated 9 out of 10 by G.M.J. Newark - The Parking Spot Haynes
What do you like about our services?

Nearby and handy. Friendly too good people.

Report a concern   September 7, 2024 — Rated 10 out of 10 by L.L. Atlanta - The Parking Spot 2
What do you like about our services?

Easy to use. Friendly drivers.

My only suggestion is that when you send the confirmation and reminder emails or other correspondence that you actually show which TPS the reservation is for. I forgot I had booked TPS2 and went to TPS instead, then had to drive back to TPS2. With multiple lots, that would be helpful.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Connie Leathers Pittsburgh - The Parking Spot
What do you like about our services?

Covered parking and convenient shuttle!
This works great for a family member who uses a wheelchair, too!

Report a concern   September 7, 2024 — Rated 10 out of 10 by J.Y. St. Louis - The Parking Spot
What do you like about our services?

Prompt friendly pickup service

Report a concern   September 7, 2024 — Rated 10 out of 10 by S.R. Columbus - The Parking Spot
What do you like about our services?

Friendly and helpful drivers. Wait time is usually pretty short.

Report a concern   September 7, 2024 — Rated 9 out of 10 by G.K. Phoenix - The Parking Spot South
What do you like about our services?

Quick and convenient

Report a concern   September 7, 2024 — Rated 10 out of 10 by Carl Schock Austin - The Parking Spot East
What do you like about our services?

Reservations online were easy to make. Entry to the lot was also easy. Took a few minutes for the shuttle to arrive, but not bad. Easy ride to the terminal. On return trip, the shuttle was already there, and he left quickly after we boarded. Trip back was fine. Maybe a little more help with luggage on the return trip would have been appreciated - earn the tip. But it was a fine experience overall.

Report a concern   September 7, 2024 — Rated 10 out of 10 by R.N. Salt Lake City - The Parking Spot
What do you like about our services?

Easy location to get to, easy to find a spot to park, shuttle picked us up within 2 minutes. They give you a card with your spot number so when you return, you can give it to the shuttle driver and they will
Take you right to your car. We won’t park anywhere else.

Report a concern   September 7, 2024 — Rated 9 out of 10 by S.L. Los Angeles - The Parking Spot Century
What do you like about our services?

this was a good to excellent experience.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Thomas Tenhula St. Louis - The Parking Spot
What do you like about our services?

Reservation system, ease of use. Helpful drivers and prompt service.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Jeannie Shaffer Dallas Love Field - The Parking Spot
What do you like about our services?

Amazing customer service👏🎉🎈

Report a concern   September 7, 2024 — Rated 10 out of 10 by Cheryel Long Atlanta - The Parking Spot 2
What do you like about our services?

Pickup and drop off at car is really nice. Price is right too.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Elizabeth Epps Dallas Love Field - The Parking Spot
What do you like about our services?

Easy to schedule and see cost upfront, easy to park and ride to airport, and easy check out!

Report a concern   September 7, 2024 — Rated 10 out of 10 by J.D. Newark - The Parking Spot Haynes
What do you like about our services?

Great staff!
Shuttle buses SUCK!!!
Please get shocks in the transportation buses. I think I lost a few tooth filings from the very hard ride.

Report a concern   September 7, 2024 — Rated 10 out of 10 by P.M. Phoenix - The Parking Spot South
What do you like about our services?

easy entry/exit. no long wait for shuttle

Report a concern   September 7, 2024 — Rated 10 out of 10 by K.W. Salt Lake City - The Parking Spot
What do you like about our services?

It makes it so much easier to park and ride the bus into the airport.
I can't imagine doing it any other way.

First name removed

Report a concern   September 7, 2024 — Rated 9 out of 10 by B.K. Phoenix - The Parking Spot South
What do you like about our services?

The location is very convenient for us. We usually have very prompt pick up service at our vehicle and we appreciate that. The drivers are always friendly and helpful.

Report a concern   September 7, 2024 — Rated 10 out of 10 by B.A. Houston Hobby - The Parking Spot 2
What do you like about our services?

Price and convenience

Report a concern   September 7, 2024 — Rated 10 out of 10 by John Welker St. Louis - The Parking Spot 3
What do you like about our services?

your website is very easy to navigate and the information for details is excellent. The scanning QR code kiosk are not instructive enough for phone placement.

Report a concern   September 7, 2024 — Rated 10 out of 10 by P.B. Baltimore - The Parking Spot West
What do you like about our services?

Very easy to use. Prompt shuttle pick up.

Report a concern   September 7, 2024 — Rated 10 out of 10 by Robert Bounds Dallas Love Field - The Parking Spot 2
What do you like about our services?

Close location to the gates, friendly drivers


Privacy Policy