Guest Testimonials

Close, quick and kind

Easy experience for a first time user. I was not aware that there is a specific spot for return pick up so I am grateful that the shuttle picked us up at the Alaskan terminal - this was appreciated since we returned on a red-eye. Kindness is always appreciated.

The easiest way to get to and from the airport! I never worried about my vehicle. After my return flight was cancelled, all I needed to do was extend my parking two extra days. The app was very easy to use. All the staff was very friendly and helpful. I will use this service again!

Everyone was very friendly and helpful.
My wife has knee problems and it would have been helpful to have a step stool for her to step out of the bus. It was a long way down to the pavement and she hurt her ankle.

Pricing, convenience and overall service.

It is easy and convenient to use the app to make reservations Ease of entry, transition of luggage and people to shuttle vans and expeditious trip to airport. Return to vehicle from airport always seems to be a simple transaction.

I like that my car is covered and I don’t have to scrape the ice and snow from my car in the winter. Convenient shuttle ride to the terminal and back to my car after my return flight.

Staff is very nice and helpful. I like the coupon for savings.?

I've have been using spot hero for a few years now. It has never let me down. Easy to set up online or through the app. Service is prompt, drivers are nice.

My car is always safe and in good condition when I return. covered/uncovered.

scan entry and exit. if u want a water exit through the manned exit.

Quick and easy. always on the time.

The van to drop us off and pick us up was very timely. We hardly had to wait either way. The driver when we returned home, actually put our suitcases in our car. We really appreciated that. Great service!

Great service! I love that they pick you up and drop you off right at your car. We never have to wait at the airport very long at all when we come home. I also very much appreciate the discounts they offer when we continue to use them.

Love earning free parking and love that the shuttle drivers are so friendly and help with the bags! Also love that the shuttles seem to be more timely than in the past.

The website was easy to navigate, and the drivers were efficient and courteous.

Ease of scheduling.
Prompt pick up from car upon arrival.

Convenience, great location, great service, ease of use

Reliable, fair price especially once you join the Spot Club, app is easy to use, quick in and out of the lots.

God safe place that is convenient and friendly

The shuttle drivers are always friendly, polite & helpful. It's my go to spot for covered parking when flying out of Lambert.

Convenience, reasonable pricing, available parking spaces, quick pick-up and drop-off, water bottle at exit, car wash

This service is very easy to use. The drivers are prompt on picking up and dropping off. They are also very friendly. I have used this company multiple times.

Very easy to use and the staff is friendly and helpful.

Easy and fast

convenience

Easy access to enter and exit from your location.

Prompt pickup and drop off!

Convenient, reliable, friendly drivers and gate staff

We really like Parking Spot. We have used it for years. We love the AAA discount. We love the covered parking. We love earning points and free nights. I got a discount this time when I reserved a spot online. The drivers are so nice and helpful. Thanks Parking Spot.

Fast, efficient as always. The IT of booking and leaving the site is quite good.