Guest Testimonials

Convenient, clean and always can depend on a shuttle and not have to wait in the elements. Feel safe.

The friendly drivers and timely pick up.

Amazing service. I used The Parking Spot for the first time and won't go back to airport parking. I parked at my parking space and was picked up by a shuttle. I never used this service so I didn't expect that. The driver loaded my luggage on and asked if we were good on time for our flight. I said we were cutting it close and he left right away. He unloaded our luggage once we got to the airport. On our way home, the shuttle was ready to go as soon as we left the airport. The driver again loaded our luggage and left a few short minutes later. Upon arrival at the parking lot, we were dropped off at our car and luggage removed from the shuttle. A tip was never asked but I felt a tip was worth the service. Overall I paid a similar cost to BWI Long Term parking but it was worth it.

Fast and polite service.

It was my first time using this location since I moved to the DFW area...everything was great except the long wait for a shuttle once I returned to DFW.

Convience and ease of use of the website

Security. Shuttle.Ease of reservation and pre payment.Variety of parking spots. Courtesy and helpfulness of shuttle driver (Sandy).

Easy accomodations

Process was fairly painless. We were picked up pretty quickly from our parking spot. Upon arriving back to Houston, there was a bit of a wait to get on a shuttle bus. I would recommend it.

Driver was friendly, the location was easy yo get to

very little wait time & can take care of everything on line. the drivers for the most part are courteous & welcoming upon their arrival to your vehicle

convenient

Great service, your drivers are amazing! We feel safe leaving our vehicle with you.
The coupons that you offer are also very much appreciated.

Frequent shuttles with minimal weight time. Courteous drivers.

Fast and convenient service in both the departure and arrival.

They work!

Convenience
Price
Driver friendliness

Shakreya as amazing. Really great customer service. I would utilize the service again because of her. She was not only a safe driver but had excellent customer service. She helped with our bags, great communication skills, and had such a beautiful smile. My apologies if I misspelled her name, she was such pleasure and if you have more employees like her you will be a successful company.

Great experience! Dropped our car and used valet option. Got to plane on time and you all were waiting for us when we returned and our car was at the front waiting for us! Scanned to leave- soo easy and fast. Thank you!!

Very fast and convenient. Thanks

Really convenient

Convenience and price.

You did a great job with a better price then the airport.

Thank you

Been a customer several times. Never had a bad experience. I recommend them.

Efficient and reasonably priced.

My car battery had went dead. The attendant was so polite and ask the driver to give me a boost. It started right up.

Location is very good, parking lot is monitored 24/7, secure and shuttle service to airport is also good, and price is very reasonable. Will definitely use again in the future.

Speedy and courteous service. It's great that they pick you up right at your car and bring you back there, too.

Easy parking, getting on the bus, wait times, and leaving. really nice that we got a water on the way out!!!

Fast service. The shuttles are at the airport constantly so there is usually a very short wait. The shuttle follows you to your spot so the wait to get to the airport is also minimal.