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Guest Testimonials
Quick help when I mistakenly put down 12am on return trip when should have been 12pm
Friendly shuttle driver who carried our luggage to our car. Easy to “spot” the shuttle.
Quick, safe, easy!
It is close to a perfect system. The app works great, Easy to navigate the parking lot. The bus picks you up almost immediately from you car spot and upon your return from airport.
Very, very convenient. The shuttles are always available, the staff are friendly, the app works well, overall a pleasant experience.
I like the convenience of not having to worry about parking and getting to airport. Getting dropped off at my car after a day of travel is amazing.
Reliable! As a woman who travels alone, the peace of mind of being picked up quickly and taken right to the car is invaluable.
Friendly drivers. Limited wait time for pickup.
I thought at first that I wouldn’t like the prepay, but after using it several times it is very convenient. The drivers are courteous and efficient. Had to get used to the new buses with the West sign on the front🤭
Always reliable and reasonable.
The service was easy and friendly. We parked and the shuttle showed up immediately behind us, no wait. The driver loaded our bags and we were off to the airport and dropped off at the appropriate area based on the airline we were flying with. The driver also explained for us to return to the same area for pickup. Our return flight arrived about 30 mins early however when we walked to the pickup area a shuttle was pulling up without us having to contact anyone or notify them of the changes. Top tier service when you’re ready to get home!
Easy process to complete and do all thru phone! Drivers right there when dropping off or picking up car! No problems on this trip.
Easy to use, reasonable price
Close, quick, price
Quick pickup in the lot and at the airport!
Affordable and convenient, like an uber to and from was way over a 100 bucks, and my 10 day park was less than 80 covered
Easy to reserve, check in and out
Helpful staff
Price is competitive; buses are frequent; drivers are friendly and help with my bags
Close to airport, good pick up times. Not waiting too long.
Everything!
Easy access & good shuttle drivers.
No waiting on shuttles. Shuttles are clean and drivers are kind.
I love the affordability of the service and the attendants and drivers were super nice.
I over stay the time because of hurricane Malissa in Jamaica and you didn’t tow my car thank you
Easy to use, shuttle service is fast, staff are friendly
Shuttles on time!
On time and driver helped to load and unload bag
Outstanding service, convenience and cost!!!
pick up and drop off