The Parking Spot
200 West Monroe Street
Chicago
IL 60606
United States

Guest Testimonials

Report a concern   August 13, 2026 — Rated 10 out of 10 by P.S. Salt Lake City - The Parking Spot
What do you like about our services?

It's easy to use. The cost is affordable and there is always an incentive for using it.

Report a concern   August 13, 2026 — Rated 10 out of 10 by T.H. Hartford - The Parking Spot
What do you like about our services?

Everyone I’ve ever interacted with is kind and courteous. Thank you.

Report a concern   August 13, 2026 — Rated 10 out of 10 by M.D. Dallas Love Field - The Parking Spot
What do you like about our services?

Staff is friendly and helpful. Love the water at checkout!

Report a concern   August 13, 2026 — Rated 10 out of 10 by R.M. Phoenix - The Parking Spot South
What do you like about our services?

Close to airport, shuttles are pretty available, cost could be less.

Report a concern   August 13, 2026 — Rated 10 out of 10 by T.B. Dallas Love Field - The Parking Spot 2
What do you like about our services?

I love the convenience of reserving in advance as well as option to pay in advance or when you leave. Shuttle drivers are always funny and upbeat.

Report a concern   August 13, 2026 — Rated 10 out of 10 by A.B. St. Louis - The Parking Spot 2
What do you like about our services?

No issues at all. Driver picked us up and dropped us off right by my car. Very easy and convenient.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Philip Wainscott Austin - The Parking Spot East
What do you like about our services?

Convenient, rea$onable, simple and safe!

Report a concern   August 13, 2026 — Rated 10 out of 10 by D.G. Charlotte - The Parking Spot
What do you like about our services?

Right there to help with luggage. Loaded it on the bus and back off when I got to the airport.

Report a concern   August 13, 2026 — Rated 10 out of 10 by J.T. Phoenix - The Parking Spot 2
What do you like about our services?

Easy to airport

Report a concern   August 13, 2026 — Rated 9 out of 10 by R.B. Atlanta - The Parking Spot
What do you like about our services?

The number of available buses and the stafg

Report a concern   August 13, 2026 — Rated 10 out of 10 by William and Debra Miles Philadelphia - The Parking Spot North
What do you like about our services?

Booking is easy and prices are reasonable. I am impressed with the level of security and accountability for my vehicle. Shuttles run often without too much waiting. Drivers are generally friendly and courteous. The Parking Spot is a great alternative to parking g at the airport.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Venugopal Pannirselvam Atlanta - The Parking Spot 2
What do you like about our services?

Pricing, customer service, and quality.

Report a concern   August 13, 2026 — Rated 10 out of 10 by G.S. Denver - The Parking Spot West
What do you like about our services?

Fast, courteous service!

Report a concern   August 13, 2026 — Rated 10 out of 10 by David Dalke Buffalo - The Parking Spot
What do you like about our services?

Driver Angelo was very polite and helpful. Unfortunately I was in a medical boot, he carried my bags and put them in the back of my SUV for me. I was not expecting that. A++ go out to Angelo!

Report a concern   August 13, 2026 — Rated 10 out of 10 by E.D. Philadelphia - The Parking Spot South
What do you like about our services?

The service was great. The shadow was waiting for us when we arrived. We got over to the airport in no time. And when we arrive back using the app, the shuttle was waiting for us in the blue zone. I took us right back to our car the easiest I’ve ever experienced.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Tysh Coleman-Mason Atlanta - The Parking Spot 2
What do you like about our services?

Great customer service from drivers, easy to find parking, easy check-in and check out process. It was also very easy to book on line.

Report a concern   August 13, 2026 — Rated 10 out of 10 by A.P. Austin - The Parking Spot East
What do you like about our services?

On time
Supportive staff

Report a concern   August 13, 2026 — Rated 10 out of 10 by M.J. Phoenix - The Parking Spot
What do you like about our services?

Prompt and polite

Report a concern   August 13, 2026 — Rated 9 out of 10 by C.B. Atlanta - The Parking Spot Plus
What do you like about our services?

I loved the ease of the valet service. The only problem we had was that the shuttle driver did not drop us off at our gate. He assured us it would be better if we to a 30 second walk to the terminal. However it was not a 30 second walk and I was with two passengers who need wheelchairs. Those were already set up with American Airlines. But we were dropped at the Delta terminal and told to walk. It was no easy task as I had one passenger in a boot who could not walk the airport and one with a bad back and knees who could not walk the Airport. We were told by Delta that we couldn’t “use their chairs, we had to go to AA.” But had we been dropped off at the correct terminal this would not have been an issue. He reason we paid for the better spots and Valet was to eliminate the need of walking the airport. I will say on the way back, we had zero problems with our service. Just the drop off part was was an issue. Please make sure your drivers are taking your customers to the correct terminals. It’s very frustrating to pay for a service that is not provided even though it was promised.

Report a concern   August 13, 2026 — Rated 10 out of 10 by L.H. Los Angeles - The Parking Spot Century
What do you like about our services?

Overall I like Parking Spot - it's easy to make reservations, the shuttle is consistent and observable with the app. All in all it's pretty smooth.

Report a concern   August 13, 2026 — Rated 10 out of 10 by S.K. Buffalo - The Parking Spot
What do you like about our services?

Always friendly drivers. Never had to wait for a shuttle to pick us up. Out return driver put our bags right in our trunk for us! A+

Report a concern   August 13, 2026 — Rated 10 out of 10 by Robert Vauthrin Houston IAH - The Parking Spot JFK
What do you like about our services?

Convenient, reasonably priced and nice app.

Report a concern   August 13, 2026 — Rated 10 out of 10 by M.E. Newark - The Parking Spot Haynes
What do you like about our services?

Convenience and professionalism

Report a concern   August 13, 2026 — Rated 10 out of 10 by R.K. Newark - The Parking Spot Haynes
What do you like about our services?

Convenient to the airport. Drivers are pleasant. Frequent pickups from the airport. Clean parking area.

Report a concern   August 13, 2026 — Rated 10 out of 10 by S.M. Minneapolis - Park N Fly by The Parking Spot
What do you like about our services?

Great location. Shuttle service is very timely. Parking is very convenient. Prices are decent.

Report a concern   August 13, 2026 — Rated 10 out of 10 by E.P. Atlanta - The Parking Spot Plus
What do you like about our services?

Convenience. Only improvement would’ve to move pick-up closer in like it was during construction.

Report a concern   August 13, 2026 — Rated 10 out of 10 by G.S. Salt Lake City - The Parking Spot
What do you like about our services?

Everyone was fast and helpful.

Report a concern   August 13, 2026 — Rated 10 out of 10 by D.R. Denver - The Parking Spot South
What do you like about our services?

Convience and location. Been using the Spot there since DIA was built.

Report a concern   August 13, 2026 — Rated 10 out of 10 by Monique Gauna Austin - The Parking Spot East
What do you like about our services?

Safe & reliable

Report a concern   August 13, 2026 — Rated 9 out of 10 by D.T. Hartford - The Parking Spot
What do you like about our services?

Clean , prompt, good value


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