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Guest Testimonials
Everyone is very friendly it's a quick ride to the airport
Great service all around. Quick reliable and friendly
I always choose the Parking Spot West. The service is top tier every time. I love the drivers are ready as soon as you park and get you to the terminal right away. The drivers always super helpful and every person you encounter has amazing customer service.
Now...I don't know where this will go but I have a sort of unconventional request. On Monday, August 10th around 2pm the driver who picked up a family of 4 (arriving from Bermuda) from the arrivals pickup was on older gentleman with glasses and a gray beard. He was very pleasant and my husband made a comment after we left the lot he seemed like a nice person to introduce to my mother. I wish he would have said that one the shuttle but here we are. I know this is a little unprofessional BUT if you believe in love and this message could get to him and if hes interested I would love to introduce him to my mom. I can be reached at Phone number removed. Otherwise we have a great experience every time.
Convenient
Timely service
Love using this service when I am traveling in and out of Charlotte. Convenient!
I love that I have a reserved spot and that I get picked up and dropped off right at my car! Very important when I'm traveling alone
Great location
It is easy and convenient!
Affordable and convenient
The manager called, cleared up the issue and provided additional credit to provide good faith fixing even though I was the one who made the mistake. They LOVE their customers!!
Customer Service is exceptional drivers are polite and helpful and very timely.
Easy in and out. Drivers are always respectful and helpful.
Excellent Service
Ease of reservations, friendliness of staff member at the front gate and the shuttle driver. Quick pickup upon return and ease of exiting.
I appreciate the personal customer service and attentiveness to customer relations.
Quick, easy!
The customer service was prompt in handling my concern and did so very professionally.
App, Map, Qcode, Convenience, Speed.
Like the convenience of the whole process: reservation, using the QR code for entry & exit, speedy transport to terminal and back, and the location. The pricing is higher than other parking spots, but it serves our needs very well.
Convenient and very easy to use
Punctual pickup and drop-off service that makes travel stress-free and enjoyable.
Cheap, easy, convenient
Promptness of the van drivers. Always there when we are coming or going!
Convenient and efficient parking place near LAX.
Transport to and from airport is always quick. Also drop off at my parking spot is very convenient.
Always great service
Convenient, Great service to the airport.
I always park at the Parking Spot. It's reliable, the people are nice, shuttles come often. The price is usually good, too.
Friendly & helpful drivers