Guest Testimonials

Love the parking spot! always great service!

Safe reliable fast pick up

it was fine

I chose your facility over the covered facility across the street (where I usually park) because of a corporate discount that was offered. I was pleasantly surprised when we checked out to find that the charges were even less than I anticipated. Also, I cannot say enough good about the drivers. We arrived in the middle of the night in wind and rain. The driver was at our car immediately. She was very helpful in getting us loaded up and to the airport expediently. When we returned, the Cleveland wind chill was close to zero, if not below. It was absolutely frigid. The stop for the remote parking shuttles is not sheltered. The driver made sure every seat was taken before she left and called her colleague to ensure that they were on their way, as there was at least another full bus of people waiting in the biting cold. Once at the parking lot, she drove everyone individually to their cars, offered use of a snow brush if needed, and waited to ensure that the car started before she drove away. She was incredible. Please pass this on to the Cleveland Parking Spot manager to share with their team. We were so impressed at the exceptional service that we received.

Easy, fast & reliable transfers, amazing drivers & service.

Easy in and out

Close to airport, bus there to pick you up as soon as you drive in, friendly driver, reasonably priced.

Quick to pick u up right at ur car and very helpful, friendly employees

The people were so helpful.

Convenient, easy in & out, friendly shuttle drivers and it’s nice to get a bottle of water for the ride home.

Great location, setup and ease of making a reservation. Busses are quick and constantly available

Easy service, shuttle was quick as well. Will definitely use again when flying out of Austin.

Convenient, well priced, friendly employees

Pick up your and from my car was prompt. Driver was friendly and very helpful.

Courteous and professional drivers with prompt pick up and drop offs. The overall experience was way better than the JFK location.

The parking was convenient and like the dropoff and pickup at the door of the CLT terminal.

Easy in and out, quick pickup. The app works great.

Friendly people and on time for shuttle pick up!

The convenience of being dropped off at door and dropped off at my car, plus the covered parking.

Easy and friendly

Fast pick up transport both ways.

It was very efficient and easy. The shuttle came very quickly.

It is so easy to make a reservation and park at the Parking Spot. Easy in and out and drivers are always so helpful and cordial.

Convenient app. Friendly, english-speaking staff. Water at exit. Entering and exiting with reservation QR code has always been quick and without fuss. One requested improvement is to repaint the spot numbers where they have worn off which creates confusion/delays while boarding the bus and returning to vehicle.

Service is great

I appreciate that eventually I was able to email with a human about an issue I had, and that person fully resolved the issue. Thank you for being my trusted parking choice for so many years!

Very easy to reserve online. Great service to and from the airport.

Easy access friendly staff shuttles are frequent

Hello
The parking spot was very well organized .
Very helpful driver ,i liked that.

close to airport and nice people