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Guest Testimonials
This service is incredibly convenient with almost no waiting. Using the app, they know when you’re ready and where you are. Can’t imagine using on-site airport parking.
The premier park offering is a nice touch. Getting dropped off first on the return segment gets you on your way home sooner after an exhaustive trip. A nicer touch would be to offer larger park spaces for oversized vehicles such as trucks. Spots are too tight.
By recommendation of a Parking Spot attendant, I finally downloaded the app and reserved a parking spot which made my experience easier than it previously was. Drivers are friendly and helpful with boarding and unloading, thank you!
Easy drop off and pick up. Friendly and helpful staff.
On the morning of June 30th, we arrived at the parking spot. Mr. Charles, our driver, was absolutely fantastic! We returned on Thursday, July 2nd, in the evening around 7:00 PM. A young man with braids helped us get to our cars, and he was excellent as well! As we were leaving the parking spot, the staff member on duty came out to assist us. I truly appreciate great customer support, especially when I'm paying for services. Way to go, The Parking Spot!
Tram to and from airport was very quick and no wait bolth ways
Fast friendly service .
This is the first time that we used the Accessible Transportation to the Airport. It was easy, efficient and better than I ever imagined. Although everyone won't need this service, it's nice to know that it exist. It was also the first time that we brought the mobility scooter with us (like a trial run). It was good to know for feature travel.
Ease
easy shuttle retrieval and quick service
Convenient and reliable
I always park here when I travel and have an easy in and out. Also your bus drivers are always really cool and super friendly! I LOVE my AAA discount also, it has saved me hundreds of dollars. Many people may not know about this awesome discount available.
Very nice people quick service
Always very friendly and helpful
The ease of getting to your business, though was easier prior to all the road changes... but we do enjoy the service and will continue to use it as we travel.
I appreciate that you always have a vehicle nearby to take us to the airport, and that the wait is often short when we need to be taken to our car.
They pick you up at your cat
Easy to park and transport to airport
The ease in which to reserve parking. The pickup and return to your car.
It was well lit and very clean. In addition the shuttle service was outstanding
Convenient
Close proximity to the airport without spending a fortune. Easy transfer to and from the terminal. Occasionally discounts
I love the ease of the app and scanning in to go park. I wish the parking spots were angled with one way lanes. It’s hard to park sometimes and may take three or four back and forths to get in the spot. An angle would help. That’s my only complaint and it’s a small one
The drivers are very helpful with luggage.
I like that it’s convenient and I know where to go although the woman last time I was on the shuttle bus did not get up to help me with my luggage or even want to help. I expect someone to be ready, willing and able to help me that’s why I pay extra to park there.
drivers are really nice and helpful with luggage
Cover parking and easy to get IN/OUT
Friendly and courteous driver. Van was on time to pick us up from the airport. Everything went smoothly. Thanks!
I like how easy it was to make reservations, locate the parking spot and catch the shuttle to my terminal. Then when I returned the shuttle picked me up at the terminal and delivered me to my car. I would not hesitate to use Parking Spot again in future travels.

Parking Spot is always easy to use and offers lots of discounts and coupons. I wanted to give feedback on my driver Friday night/Saturday morning when I landed in St. Louis. She went above and beyond! She was so friendly, and she even waited at my car while I loaded my bags in the back. She did not leave until I started my car. Travelling alone late at night as a female is a little nerve racking, but she made sure I was safe.