Guest Testimonials

Parking spot was seamless personnel were helpful and knew how to address ll of my small issues.
Well Done !!! and thank you to everyone!!!

Great location and easy to use

Shuttle, ease, cost....all terrific.
Jim

VERY HELPFULL

All of them! Have always had great and considerate drivers.

Easy parking, shuttle drop off and pick up as nice and smooth

I like how convenient it is, everyone is so friendly.

Easy access and exiting. Prompt suttle pickup both from parking to airport and airport back to my car. Clean ans spacious shuttle van.

Fast reliable service. Rarely have to wait before a shuttle. Good app with integration. Like using the QR code for payment. Shuttles are clean. Drivers are friendly.
Things to improve: coupons are infrequent, prices higher than competitors, lots can fill up quickly, Don't like losing money on a reservation when departing early

Ease of dropping off and picking up my vehicle.

Helpful staff. Good and patient driver, excellent communication

Easy to book, accurate services and prices, and efficient!

We have been using The Parking Spot for a while now it’s been great. Super easy to book and get in and out. The best part is, you do not have to wait long for a shuttle, the drivers are so nice and very efficient. We would definitely recommend to our friends.
Plus the garage has clean bathrooms and bottled water!

I travel for business 60+ days per year out of LAX and almost always stay at Parking Spot Sepulveda. Please have more promotions where we can earn bonus points instead of a discount on the rate. All I care about is earning enough points that my family vacation parking is free.

The Premium lot is much easier to get to for us. We also like the wider spaces and the fact that you are dropped off first when returning.

The personnel has always been friendly and polite as well.

I understand that this asks what you "like" but I feel you ought to hear our concern as well. When we got there a couple of weeks ago, there was no one outside to direct us. We waited and no one came out. We noticed there were signs denoting where to park for each terminal so we did that. A driver was returning some people to their car and said that someone would come for us. We waited for close to 10 minutes. I tried to call with no answer. My husband had just started to walk to the front office when someone showed up. The driver that had seen us earlier told someone with an empty bus that was up front that we were back there. We weren't the only people waiting either. If you have no one outside, please have a way for people to get in touch with you. In Dallas and in July is not the time to leave people stranded outside.

Your attention to this matter is appreciated.

It’s convenient and you don’t have to carry your bags to far.

Honest employees. My friend left his computer back pack on the bus. We drive back to Dayton and discovered it was left behind. We called the customer service number and found out that the bus driver turned it into the lost and found.

We drove back to Columbus within the hour to retrieve the backpack Thank you honest employee!!

Very convenient and vehicles are safe, with excellent transfers to and from airport.

Great location, plenty of parking

Well lit clean parking area. Short wait time. Courteous and helpful drivers.

Great customer service. Quick pick up! Being a newbie, I felt like everyone was helping me without me feeling awkward. The drivers were amazingly friendly and efficient. I could not believe I got dropped off right at my car!!

Very convenient service! Easy drop off and pick up

Great drivers, clean shuttles, friendly.

I find your service to be very easy to deal with.

Easy process, guaranteed parking spot and great staff.

Easy to reserve and pay. Friendly employees. Shuttle driver helped with bags. App was easy to call and track the shuttle.

I LOVE that the shuttle picks me up/drops me right at my car - no lugging luggage across a parking lot. Friendly staff, bottled water on the way out. Reasonably priced!

location, ease, convenience

This was the first time we used the Parking Spot going to the international terminal. We were very disappointed when we arrived and had to wait over 20 minutes for a shuttle. I called the office and was told a shuttle was on the way but we were overlooked.
That was made up for on our return to Atlanta. The shuttle was waiting and we were taken very quickly back to our car.

Easy in and out and the quick reliable pickup and drop off at the airport.