Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 12, 2025 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Word of mouth

Report a concern   September 12, 2025 — Rated 10 out of 10 by Tom Johnston Zerorez Boise
What do you like about our products and services?

Efficient professional and friendly personnel, product is biologically friendly and if you have pets- mandatory to use because of the oops spots

Report a concern   September 7, 2025 — Rated 10 out of 10 by Amber Yeager Zerorez Boise
What do you like about our products and services?

Our cleaner did a fabulous job, carpets look great, friendly, fast ect. Prices are good. Would recommend to anyone.

Report a concern   September 6, 2025 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

I've had carpet cleaning done by zerorez many times. It always looks great afterwards.

Report a concern   September 6, 2025 — Rated 10 out of 10 by Cheryl Minshew Zerorez Boise
What do you like about our products and services?

On time, professional. Clean carpets, protected walls

Report a concern   September 5, 2025 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Quality service.

Report a concern   September 4, 2025 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

No odor. Dried quickly.

Report a concern   September 4, 2025 — Rated 5 out of 10 by S.W. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We have used your service for many years and have referred you to friends. We recently had our bedroom carpet cleaned, an area rug in our family room and grout cleaned in our master bath & laundry room. All turned out well except our area rug which had some traffic areas which were dirty. I feel the original technician scrubbed to hard on the soiled areas resulting in the carpet fibers being ruined. You were kind enough to send a second person out who again tried to clean it with no better results. Due to this happening we have had to replace the rug. Also when I called to have the grout cleaned on my floor I wish they would have ask me if I wanted the floors sealed and that we would have to stay off them for 48 hours. I would have loved to have them sealed to make the process last longer had we planned in advance to stay off the floors for 48 hours we would have had it done. I am sorry but I probably can’t recommend to friends in the future but we will continue to have our carpets & floors cleaned by you but not our new area rug.

Report a concern   September 4, 2025 — Rated 10 out of 10 by Barbara Kisley Zerorez Boise
What do you like about our products and services?

They are very thorough and do such a deep cleaning job. My furniture and rug looked amazing. Cody was such a hard worker the whole time he was here

Report a concern   September 3, 2025 — Rated 10 out of 10 by Jay Fishman Zerorez Boise
What do you like about our products and services?

Fair pricing and they have always done a great job.

Report a concern   September 3, 2025 — Rated 10 out of 10 by M.T. Zerorez Boise
What do you like about our products and services?

The communication was great, the technician called when he was on his way, and he did a great thorough job.

Report a concern   September 2, 2025 — Rated 10 out of 10 by A.A. Zerorez Boise
What do you like about our products and services?

Great service on move out, accommodating and did a good job

Report a concern   August 31, 2025 — Rated 10 out of 10 by Tom Greil Zerorez Boise
What do you like about our products and services?

Timely, great job

Report a concern   August 31, 2025 — Rated 9 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

The carpet feels nice and clean and soft when finished, unlike other carpet cleaners which leave a sticky residue on the carpets.

Report a concern   August 31, 2025 — Rated 10 out of 10 by Brenda Yoder Zerorez Boise
What do you like about our products and services?

I was impressed how easily stains of coffee came out of the carpet. The service was top notch!

Report a concern   August 30, 2025 — Rated 8 out of 10 by T.B. Zerorez Boise
What could we do to improve?

The carpets took a lot longer to dry than what was indicated. It's understandable, but maybe not tell people they'll be dry in 6 hours.

Report a concern   August 29, 2025 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

Carpet looked great when finished. They were even able to get paint drops out of the carpet.

Report a concern   August 29, 2025 — Rated 10 out of 10 by Laurel Stiles Zerorez Boise
What do you like about our products and services?

Jacob was an excellent communicator and shared what additional product offerings were available should I need or want them but did not push or feel salesy. The rug was a little beyond repair but the cleaning was very cost effective and I will use this organization again should I have a need to. Thanks, Jacob, for being so great! You're an incredible asset to the organization and your team.

Report a concern   August 28, 2025 — Rated 10 out of 10 by Denise Hamel Zerorez Boise
What do you like about our products and services?

Efficient

Report a concern   August 28, 2025 — Rated 10 out of 10 by K.H. Zerorez Boise
What do you like about our products and services?

Easy to schedule, the carpet feels soft and not crunchy when it's dry and a generally fresh smell but not strong!

Report a concern   August 28, 2025 — Rated 9 out of 10 by L.F. Zerorez Boise
What do you like about our products and services?

On time, Great work! nice young man!

Report a concern   August 27, 2025 — Rated 10 out of 10 by Kim Kane Zerorez Boise
What do you like about our products and services?

That you provide an amazing service with less toxins

Report a concern   August 27, 2025 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

A very thorough job of carpet cleaning, and at a reasonable rate.

Report a concern   August 27, 2025 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

You are the only one who could get the stain out of my parents' carpet. Thank you!

Report a concern   August 26, 2025 — Rated 10 out of 10 by Tanya Swartzentruber Zerorez Boise
What do you like about our products and services?

I had great service from all employees when the carpets were cleaned at Oak Tree Counseling and wellness Boise. Everyone was fantastic and the carpets look so much better. Thank you!

Report a concern   August 26, 2025 — Rated 10 out of 10 by R.N. Zerorez Boise
What do you like about our products and services?

Natural products that don’t leave a residue.

Report a concern   August 26, 2025 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Excellent results using no chemicals.

Report a concern   August 26, 2025 — Rated 10 out of 10 by A.C. Zerorez Boise
What do you like about our products and services?

The use of non toxic products; I have used Zeriorez for many tears and every tech cleaner have been five star. This last time Cody was beyodf that. He has an axcellent knowledge of rug fibers. I wish more companies were as good as Zerorez.

Report a concern   August 24, 2025 — Rated 10 out of 10 by E.M. Zerorez Boise
What do you like about our products and services?

The young man that did our carpet, tile, counters and sectional was very knowledgeable and attentive to detail. He did a great job. I would highly recommend this company

Report a concern   August 24, 2025 — Rated 10 out of 10 by Andrea Gregg Zerorez Boise
What do you like about our products and services?

The service staff and the end result!


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