Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11640 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 11, 2026 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Everything!

Report a concern   February 11, 2026 — Rated 10 out of 10 by Debbie Brice Zerorez Boise
What do you like about our products and services?

Service was awesome. My carpet looks like new and it only took a couple hours to be completely dry. The technician that came to my house (Jonathan S) was professional and went above and beyond.

Report a concern   February 10, 2026 — Rated 5 out of 10 by C.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I have chosen a "neutral" rating because I still have streaking in the traffic areas after the cleaning. I have scheduled another cleaning in hopes to get those areas cleaned properly. Once the second cleaning is done, I will have a better sense of what your services are like and then be able to recommend (or not recommend) based on that cleaning. I do not fault you (yet) since I have neglected my carpets for 7 years and they were pretty bad. They are much better, but I have "stripes" of dirt in all of the rooms that were cleaned. Again, much better, just not totally clean yet. I am giving you another try next Thursday, February 19, 2026

Report a concern   February 7, 2026 — Rated 10 out of 10 by Nancy Buffington Zerorez Boise
What do you like about our products and services?

On time, friendly, informative and effective.

Report a concern   February 6, 2026 — Rated 10 out of 10 by Sarah Scarrow Zerorez Boise
What do you like about our products and services?

I loved the deep pad cleaning and pet dander removal. Victor was very kind and explained options and pricing.

Report a concern   February 5, 2026 — Rated 8 out of 10 by J.R. Zerorez Boise
What could we do to improve?

I absolutely liked the guy that came to fix my carpet. He did a great job.
I truly disliked that there was a tip option given.
I understand it’s my right to decline, just seems unnecessary.

Report a concern   February 4, 2026 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

Nice, knowledgable

Report a concern   February 4, 2026 — Rated 10 out of 10 by R.Y. Zerorez Boise
What do you like about our products and services?

Timely and professional. The carpets look great!

Report a concern   February 4, 2026 — Rated 10 out of 10 by J.J. Zerorez Boise
What do you like about our products and services?

Mike was great and very helpful when it came to pet stains!

Report a concern   February 1, 2026 — Rated 10 out of 10 by S.Q. Zerorez Boise
What do you like about our products and services?

Gppd and fast

Report a concern   February 1, 2026 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

I like quick drying time and a clean feel

Report a concern   January 30, 2026 — Rated 10 out of 10 by Jim Reed Zerorez Boise
What do you like about our products and services?

No chemical cleaner. Friendly, knowledgeable representative. Good value, reasonable pricing. Super responsive when we asked for another rug to be cleaned

Report a concern   January 30, 2026 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Best ever

Report a concern   January 30, 2026 — Rated 1 out of 10 by J.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I spent over $1000 and my carpet doesn’t look any different. I don’t know if it’s because we have a lot of pets and super thick carpet but it’s still somewhat dirty. The guy that was out here did it was really nice but seemed to do it a little too quickly.
We had a sofa and a bed cleaned and there’s not much of a difference there either.
At this point the only way to make anything right would be a partial refund

Report a concern   January 29, 2026 — Rated 10 out of 10 by Dorothy Read Zerorez Boise
What do you like about our products and services?

The results are great––carpet is CLEAN!

Report a concern   January 29, 2026 — Rated 10 out of 10 by Douglas Fairbanks Zerorez Boise
What do you like about our products and services?

Awesome job.

Report a concern   January 28, 2026 — Rated 10 out of 10 by Janice Peterson Zerorez Boise
What do you like about our products and services?

Exceptional service in timely manner…….thank you

Report a concern   January 24, 2026 — Rated 10 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Very pleased with the job Donald (believe was his name) did. Carpets in both rooms looked much fresher.

Report a concern   January 23, 2026 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

Everything except the spray they used for pets. It still smells of it.

Report a concern   January 20, 2026 — Rated 10 out of 10 by Jeffrey Roberts Zerorez Boise
What do you like about our products and services?

Prompt, Professorial, Communicate. Performs a great service and services.

Report a concern   January 19, 2026 — Rated 10 out of 10 by Val Brooks Zerorez Boise
What do you like about our products and services?

Ease in scheduling. Professionalism of tech and office personnel. Price. Clean carpet!

Report a concern   January 18, 2026 — Rated 10 out of 10 by Leona Bradshaw Zerorez Boise
What do you like about our products and services?

I love that your technicians go above and beyond for service. The products you use leave my carpet smelling fresh and clean, not full of chemicals.

Report a concern   January 17, 2026 — Rated 10 out of 10 by P.J. Zerorez Boise
What do you like about our products and services?

Your proprietary process for cleaning is fantastic

Report a concern   January 14, 2026 — Rated 10 out of 10 by B.P. Zerorez Boise
What do you like about our products and services?

They did a great job glad I had it done

Report a concern   January 14, 2026 — Rated 10 out of 10 by Mark Hartje Zerorez Boise
What do you like about our products and services?

Very professional and on time. Did the job well.

Report a concern   January 14, 2026 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Everything went great. I appreciate recommendations. Timely service

Report a concern   January 13, 2026 — Rated 10 out of 10 by Kaylie Sanders Zerorez Boise
What do you like about our products and services?

We had a nasty blueberry stain on our new carpet! Victor came and saved the day. We did an additional treatment and got the stain completely out. I’m so happy with this company!

Report a concern   January 13, 2026 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Timely, efficient, good service and price.

Report a concern   January 12, 2026 — Rated 10 out of 10 by P.A. Zerorez Boise
What do you like about our products and services?

Bender was great!

Report a concern   January 11, 2026 — Rated 10 out of 10 by Taylor Cheshire Zerorez Boise
What do you like about our products and services?

Always do a good job on my carpets


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