- Phone: 208-383-1000
based on 11527 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technicians were extremely professional and explained each step of the cleaning process. We are so happy with the customer service and how great our carpet looked. Thank you!!
Service people are always polite. They do a great job
Having no residual on furniture or carpets after having them cleaned is comforting. The service is always perfect.
Zerorez did an amazing job cleaning our carpets! We had a playroom that had several spots that I was sure were never coming out as well as stairs up to the kids' rooms. The carpets look so good. We will definitely have them back to clean other rooms and highly recommend them!
Great communication. Great products and great worker and workers.
Clean carpets and good customer service
Our technician was prompt and courteous and he spent a lot of time to get our sectional as clean as he could. Your pricing is very reasonable as well.
The guy who cleaned our carpets yesterday did a fantastic job.
We so enjoyed the friendly service techs, they explained everything to us, our furniture looks great
The worker was very considerate, efficient and did a good job.
Cleaning job was great! The employee was pleasant and efficient. Easy to book the service and they were able to come exactly the day that I need them.
Did a great job cleaning my carpet
Great service. The techs were very friendly and helpful.
On time, fantastic customer service, showed care for our belongings.
Would you stop judging workers.
Professional and knowledgeable staff
Minimal chemical use
The products and services were great. The carpet turned out beautiful, and my tech was kind, knowledgeable, and very professional. I will be using zero Rez again and highly recommend their product and service. They were very accommodating to my schedule changes and answered all my questions each time I called.
We had our carpets, a couch and a recliner cleaned. The house smells so fresh and we appreciate knowing we are sitting a clean couch and recliner. Mike was a great teacher about the products used and the "why" that supported the use of each.
Great Job Mike!
Have been using Zerorez for many years, both in Boise and Tucson. Always good, with no surprises.
I appreciate you being able to accommodate cleaning carpets in high-rise condos.
Your representative was polite, knowledgeable and cleaned our carpet in an expert manner.
Non toxic products used. Knowledgeable and respectful technicians.
Clean smell. Good advice from Michael.
The tech did a good job cleaning our carpets, but we had a few concerns. Zerorez later asked if we were satisfied with the work that was done, and I told them it could have been better. They offered to send a tech back at no cost to us, and we took them up on their generous offer. The tech reworked a few areas of concern to us, and when he was done, our carpets looked great! We are quite pleased by the follow-up from Zerorez, and by the additional work that was done! We will be using their service again, and we recommend them to others.
Excellent customer service, and the cleaning staff are very careful with any furniture that needs to remain in the space. Also, the non-toxic products they used are a plus.
On time and very polite and helpful.
Great service and great cleaning and protection process! My dirty carpet is now clean!
Your technician! He was knowledgeable, thorough, and clear I his explanations of services and costs.
He was on time, very professional did a great job at the price quoted.
I will use Zerorez again.