- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The odor in my carpet is very stubborn. Mike has come out 3 times to clean. Unfortunately, the odor is back. Mime gave me the contact information for the company you recommend that can pull up the carpet and see what’s is going on underneath. I have really appreciated the professional service and advice I have received.
We always get great service from Zerorez staff and are always happy with our carpet cleaning.
Excellent service. I scheduled and there was a mix up. They contacted me the next day and rescheduled immediately to get my carpet cleaned. I appreciate the communication.
Nick was very friendly and did a great job.
On time and they do a good, thorough job.
The technician was on time and called ahead as promised. The service was very professional and careful with our home. The cost for the service was agreed upon before he started and were accurate. The carpet turned out very well. Dryers were used in each room and helped start the drying process.
I like that Zerorez doesn’t use soap to clean the carpet.
Carpet is very clean. When I vacuumed the next day, absolutely no dirt came off the carpet & into my vacuum.
The carpet looks so great! No residual odors. Responsive Appt, making and time. Very reliable. Good price
The carpet looks amazing!!
I also like how fast it dries.
You sent me Nathan and he was wonderful. He did what I ask. The person you sent before
did a lousy job. Nathan cleaned three of my rugs twice and my scatter rugs. He was fast,
efficient, courteous and and very polite.
My rugs were so clean I could breathe again. I was very please and will definitely call you back in 3-4 months to clean my rugs again. I have a lot of allergies, a small dog that sheds constantly and the road behind us is behind is being torn up and redone. We have a lot of dust daily even though we keep the windows and doors closed.
Thank you for sending Nathan.
Professional, knowledgeable, affordable, easy to schedule. The service tech was very kind and helpful.
I am always impressed by my clean carpets! The technicians are courteous and they do a thorough job.
Carpets dry quickly !
Leaving no soap residue behind.
Very happy with how my carpets turned out and also with my technician…very professional and did a great job.
Have been using Zerorez for years. They are always professional, on time and make my carpets look great!
Glad it’s kver with. Move on
The gentlemen were very easy and polite to work with they get an A+
Mike is always great.
I’d give Zerorez a 10 for professionalism, friendliness, and overall cleaning quality. The only reason I’m not giving a full perfect score is that the carpets seemed overly saturated during the cleaning process, which unfortunately left behind some water staining afterward. Overall, the team was great to work with, but I do think a little more attention to moisture control during the cleaning would improve the final result.
Customer service is always accommadating and the service techs always do a great job!
Suzi Carpenter
R&R Property Management
Carpet cleaning. Josh was awesome & did an excellent job
Jacob was extremely professional and thorough.
Very through and very pleasant personality. Setup was quick and once finished, cleaned and picked up completely!
Very pleased.
Billy Ray
The Zerorez worker showed up on time and worked hard to leave our carpet looking way cleaner and rejuvenated. He was friendly and professional and did a good job.
Satisfied household in Boise, ID
On time. Hard working. Professional & thorough service. Makes carpet and furniture like new
The ease of scheduling. Polite and friendly worker. Carpets dried fast. They look really clean.
Victor did a great job, explained things well and was just a nice young man.

Quality of their work.