Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11785 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   August 14, 2026 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

Reliable. no residual smell

Report a concern   August 14, 2026 — Rated 10 out of 10 by P.A.K.C. Zerorez Boise
What do you like about our products and services?

The appointment was easy to make via a phone call
The technician called ahead as predicted and he was very professional and courteous!

Report a concern   August 13, 2026 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

I love Zerorez. I also love the people who work for you. Nathan is the one I always ask for.
He knows I have allergies and he works really hard to get my rugs clean. I have a dog that sheds 24/7 so I have Nathan come every several months. I breathe much better when he cleans. Ive had a lot of people and company’s clean my rugs over the years. You guys are the best. It may be the equipment you use but I think it’s the people. I always ask for Nathan. He is polite, works really hard and does a great job.

Report a concern   August 13, 2026 — Rated 8 out of 10 by D.K. Zerorez Boise
What could we do to improve?

Be on time.

Report a concern   August 11, 2026 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Everyone was great and polite.

Report a concern   August 9, 2026 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

Best service, excellent results.

Victor was terrific and our carpet looks perfect! Thank you very much!!!!

Report a concern   August 9, 2026 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

Technician was very professional and courteous. I have used Zerorez before and would definitely hire them again.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Patricia Braddock Zerorez Boise
What do you like about our products and services?

The carpet is so clean and did not take long to dry. I am so pleased with the cleaning of our rugs.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Traci Smith Zerorez Boise
What do you like about our products and services?

Paula! Paula! Paula! You must write her name down, and request her when calling to schedule an appointment. We're so amazed at the incredible job she just did at our house. She actually requested to work on a Saturday so she could complete the large job we had scheduled with Zerorez. Talk about going above and beyond.

We're firm believers in supporting local businesses and remaining loyal to them. Zerorez has been an absolute pleasure to work with. Their technicians are very knowledgable and committed to doing the best job possible. We highly recommend them, and won't have anyone clean our carpets (which are cream and show everything).

Thank you, Zerorez.

Report a concern   August 8, 2026 — Rated 10 out of 10 by Kelly O'Callaghan Zerorez Boise
What do you like about our products and services?

Zero Rez is consistently outstanding, delivering high-quality results every time. I highly recommend their services.

Report a concern   August 7, 2026 — Rated 10 out of 10 by W.N. Zerorez Boise
What do you like about our products and services?

Carpets take just a few hours to dry. Pleasant tech who explains the process.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Very professional and did an out standing job. Very happy

Report a concern   August 6, 2026 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Mac was very professional, thorough and did a superior job.

Report a concern   August 6, 2026 — Rated 10 out of 10 by J.D. Zerorez Boise
What do you like about our products and services?

Best service and techs to work with. Always pleasant and willing to help in any way..
Walk-throughs are always very impressive & thorough. Have used them for years...very pleased!

Report a concern   August 6, 2026 — Rated 10 out of 10 by E.B. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   August 5, 2026 — Rated 10 out of 10 by Sarah Kelley-Chase Zerorez Boise
What do you like about our products and services?

Paula the technician was professional and efficient. She explained all of our options for getting pet hair out of the carpets. They look (and smell) great!

Report a concern   August 5, 2026 — Rated 10 out of 10 by Diane Goddard Zerorez Boise
What do you like about our products and services?

Thoroughness

Report a concern   August 4, 2026 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

Professional. The service tech had excellent communication skills. I knew exactly what areas he was cleaning and the cost.

Report a concern   August 1, 2026 — Rated 10 out of 10 by T.F. Zerorez Boise
What do you like about our products and services?

Results are great. Always timely and polite.

Report a concern   July 31, 2026 — Rated 10 out of 10 by Denise Sheldon Zerorez Boise
What do you like about our products and services?

Love the service! Carpets are cleaned like new!

Report a concern   July 31, 2026 — Rated 10 out of 10 by E.S. Zerorez Boise
What do you like about our products and services?

I like things to be clean and Zerorez cleans!

Report a concern   July 30, 2026 — Rated 10 out of 10 by peterman mary Zerorez Boise
What do you like about our products and services?

Works well, but still gentle on the carpet. The technician worked very hard. And, he was very knowledgeable. He exhibited excellent customer service.

Report a concern   July 30, 2026 — Rated 10 out of 10 by D.A. Zerorez Boise
What do you like about our products and services?

We absolutely loved the results from our carpet cleaning services and will have you guys back in the future!!

Report a concern   July 29, 2026 — Rated 10 out of 10 by Charles Friday Zerorez Boise
What do you like about our products and services?

Mac was super-communicative and very friendly. He understood the assignment even though I was not there. He was efficient and helped price out the cleaning of the blinds that we eventually decided on not doing.

I would recommend Mac and Zerorez for cleaning.

Report a concern   July 29, 2026 — Rated 10 out of 10 by Richard Keyes Zerorez Boise
What do you like about our products and services?

You guys just do a great job

Report a concern   July 29, 2026 — Rated 10 out of 10 by Leslie Fowlkes Zerorez Boise
What do you like about our products and services?

The carpet came out. better than another company I used. I also liked the follow up care instructions so it stay looking great.longer. Thank you LF

Report a concern   July 28, 2026 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

Mac was so efficient and made sure of coverage in all the rooms, everything he did was knowledgeable and thorough and he was friendly:) Thank you Zeroez , my carpets look so nice and clean.

Report a concern   July 27, 2026 — Rated 10 out of 10 by Amy Pesavento Zerorez Boise
What do you like about our products and services?

ZeroRez did a great job. They got out stains and were very professional and reasonable.

Report a concern   July 26, 2026 — Rated 10 out of 10 by Georgette Kinnard Zerorez Boise
What do you like about our products and services?

Like that the cleaning process was explained and implemented as such. Very friendly and like able technician (Mike) and set up another carpet cleaning in six months. Discussed furniture cleaning as well. I am very happy with service received.

Report a concern   July 25, 2026 — Rated 10 out of 10 by Sandee Meyer Zerorez Boise
What do you like about our products and services?

Quality product
professional & friendly customer service


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