- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Bradynt did a terrific job on cleaning our two upholstered chairs and our three rooms of carpet.
He was through and knew how to protect floors and baseboards.
It was a very pleasurable service. Very professional. Much quicker than I thought it would take; In and out in less than 2 hours. The carpet feels nice on bare feet. There was NO leftover perfumey essence.
It really works!
Jonathan did a wonderful job. He was knowledgeable and great at helping us get the best result in cleaning our carpet and keeping it in good condition in the future
The tech did a good job cleaning our carpets, BUT. we were highly highly disappointed with the invoice. We were told on the telephone by the scheduler our job would be approximately $398. The invoice came out to be $457. After talking with your office person, she would not change it to the original amount we agreed upon.
Jonathan did a great job! The house smells fresh again! Actually, there's no smell at all, which is fabulous as we have an old doggy who has accidents! It's wonderful! He was very professional and always put on shoe covers before coming into the house. And our motorcoach looks great too!! Thank you so much for doing a fantastic job!
The carpet and loveseat are remarkably cleaner and brighter after their service. They were also able to completely get out large amount of blue ink I had spilled on the loveseat.
Cody and Josh are very respectful and did a fine job.
Josh cleaned my carpets hella good
Your employe was great and did a super job
I can still make out the spots in 2 of the rooms I had cleaned where there is still some residual discoloration. I was really hopeful they would be removed during the cleaning. This is my second time using zerorez carpet cleaning, and the first time was amazing, this last time my carpets were a little more dirty, but nothing extreme. The technician did say I may still see some discoloration if the stains were deep, I was still confident they would come out, so just a bit disappointing to be able to make out the problem areas after the completion of the cleaning process.
Mike did a great job!
Did a great job and easy to work with. The quote I was give was the exact mount they charged me. No hidden costs.
The technician who came to our house was very polite and worked hard to clean our carpets and furniture. Once everything was dry, we noticed a couple of areas that needed additional attention. The tech had mentioned these areas and said that if the spots were there after the items were fully dry, they would come back out. I called ZeroRez and they scheduled a technician to come back out without any hassle. It was the same tech and he was very nice and worked hard to clean these difficult areas. He did an amazing job removing these spots!
The areas cleaned dried quickly and there was no chemical smell during and after the cleaning.
Even though my quote was input incorrectly, the tech who came out honored the bid. I also appreciated that the office person sent an apology.
Results
Communication
Personal service
The technicians are always courteous, and my carpets are super clean
Marshall called before arriving and he is very polite.
Excellent work - have used several times for furniture, carpet and rugs.
Great staff.
Tech makes it fun to clean your carpets. But also does excellent job. That’s Victor!!boise
With the exception of the first technician to come here, each one have been well trained, respectful, responsive to our questions, and did high quality work. They explained what they were going to, gave us the approximate time that it would take and were correct each time.
Bryan, politely and efficiently, exceeded each of the previous technicians in educating us and in the quality of and the exceptional detail in which he cleaned our carpets. He is the standard for us now.
He also cleaned our ducts and we have noticed the difference it has made in the quality of the air in our home. We should have done this earlier. It is very much appreciated.
Easy to schedule, friendly staff, affordable, my carpet looks great. Repeat user of Zerorez and I refer the service to friends
Prompt and friendly. Explained various options/levels of service before beginning
Quick, simple, effective, and friendly staff.
The power scrub brush used before the cleaning process started
They were great!
My problem was taken care of. Thank you.
The technician was very respectful and kind. We are very happy with the results
Thank you!
Quick cleaning from a very nice guy.
Carpet looks great. Very friendly and polite serviceman
Carpet is the cleanest it’s been in years