- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Love your Topical enzyme treatment and your service techs are always informative and professional. You guys are the best!
I called to request cleaning for two wall to wall rugs in our home. They had an opening for the next day. Technician, Sabastian, had a opening earlier in the day we were scheduled so he called to see if we would be interested in an earlier time. We agreed. He arrived on time. He was courteous, had a professional attitude and was friendly. He checked the rugs first asking about any issues such as did we have pets, described all options available, described what he was going to do and answered questions. The price he quoted was very reasonable. He first placed bumpers on the corners of all the walls to protect them from their hoses. He was very thorough. No unpleasant chemical smell. The rugs look great. Very pleased.
Eco friendly products and quick scheduling
The job is always very thorough. The technician explains in detail what each thing costs and the benefit of each.
Very thorough & professional service.
The variety of services.
Even though my carpet is old, and I had dogs, the cleaning makes a huge difference. Steve did a great job!
The tech was professional and friendly. He did a great job. The product and application is terrific!
How fast it dries
Non-chemical cleaning, just water. Dries fast, no residue, friendly technician.
My carpet looks refreshed and smells clean. It is 5 years old and a light fleck. It gets worn hard with my goldendoodle but every time you clean my carpets they look amazing.
The worker explained all he would be doing and was very thorough. He did a great job on the carpets and we were very pleased. We will be using Zerorez again.
Great service
Clear communication about when the technician would arrive, what he would do and how much it would cost. Great job.
My tech was very kind and did a good job. I do however wish he would have left the fans on for a little bit longer.
Carpet looks clean. He was fast and I will have you back.
Chemical-free!
No harsh chemicals & nice scent
Zerorez is quick, thorough and easy to work with. Highly recommend them.
Overall they do a great job and you do not have to deal with a wet carpet. They have an excellent hardwood floor cleaner...does a great job on cleaning and spotless.
The cleaning does not get things as clean as would like. Appreciate the limited chemical use but would still like better results.
There were several spots left on my carpet after the cleaning. I used a clean white wet cloth and they came right out when I rubbed them. I f need to remove all the spots before the cleaning, I may need to find another service.
Carpet in hallway and guest bedroom is damaged from where the tech cleaned.
Cody was conscientious, professional and thorough. Zerorez was recommended to us and the service did not disappoint!
Easy to schedule, very nice and polite service. They do a great job!
Always amazing communication and service! Thank you!
Everything was very clean and professional!
Always friendly and helpful!
Victor Cortez was a very nice person and did a great job cleaning my carpet
Very knowledgeable
Was supposed to hear from the owner about color matching stained areas but he didn’t respond to several left messages. Would be nice to hear back as to when this is going to be addressed