- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Zero Rez did a remarkable job cleaning our carpet. The Gentleman who came was very thorough. He wore shoe covers and brought corner protection for our home. The floors look great. Thank you Zero Rez.
You did an excellent job! Everyone that I interacted with was professional and your staff was well informed.
I like that you don’t use chemicals and take dirty water back with you to dispose.
Andy did an awesome job . Our dog had made a bad mess and he cleaned it all up. The stink was gone !!!
Punctual, do a great job.
Your tech seemed to be in a hurry, he rushed his vacuum not really giving time for the solution to soak in. Went real fast back and forth just one time over the area.
That was in the room we were sitting in. When he was done, it didn't smell any better.
We feel we wasted our time and money on your company.
I like the fact that there is no residue left behind, staff puts fans on the areas when finished to help promote faster drying, and is always so friendly.
Nice friendly staff does a great job.
Great company and great staff.
Jacob was very friendly and helpful!
Fast response and thorough.
Deep cleaning that got out almost all the dog hair. Friendly technician and very knowledgeable.
You do a great job of cleaning and you stand behind your services. You don't have to deal with the residue and smell, like some of the other companies out there.
Delayed arrival time, stains left behind, ridiculous prices, poor cleanup. Literally do anything and it’ll be an improvement
The carpet cleaning was less than ok. No major difference, it smelled really bad after completion and several stains remained that were not addressed.
We had a different company come in a couple of days later. They removed all of the stains left behind by zerorez. Noticeable difference in the carpet and it no longer smelled bad.
No soap or chemicals in your process.
A polite & knowledgeable member of your team who did a great job on our carpets. Thank you!
Good service and able to get a quick appointment.
I love the fact that ZeroRez uses no chemicals or soaps. The carpets always smell wonderful and look great!
Excellent customer service. Took the time to do an outstanding job on our entire home.
GREAT job again this year! Thank you!
FRIENDLY!
It was wasy to set up the appointment and Isaac was very professional and did a great job.
Technician was very polite and thoroughly explained the process. Did a good job cleaning our sofa.
Sebastian did a great job on our tile cleaning and was very friendly and professional. We will be calling zerorez again for our carpet cleaning soon!
The carpet took almost three days to dry with the heat at 70 and ceiling fans running. I feel like the cleaning solution was not properly extracted in the first place, leading to wetter carpet than it should have been.
I like that how great it pulls any stains from the carpet and leaves a clean feel.
Great customer service and knowledgeable about cleaning and caring for your carpet.
they follow up on their work. service is good
Easy to make an appointment My tech was friendly and professional. My carpet look very good.
They up early. Very polite. Did a great job. Thank you!
Our associate was Ray. He came out to follow up on a few upholstery and carpet spots from the original treatment. He was right on time, knowledgeable, very accommodating — wanting to make sure all of our concerns were addressed. He did an excellent job, was friendly, and also suggested other services zerorez offered that he though we might be interested in — hanging Christmas lights, clean and preserving our wood floors, and recommending a protective treatment on carpets and upholstery. We were pleased with his service, friendly manner, and excellent results.