Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11527 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 23, 2014 — Rated 8 out of 10 by D.K. Zerorez Boise
What could we do to improve?

The pet treatment was pretty expensive.
Report a concern   March 23, 2014 — Rated 10 out of 10 by T.B. Zerorez Boise
What do you like about our products and services?

How quickly it dried
Report a concern   March 22, 2014 — Rated 10 out of 10 by S.K.S. Zerorez Boise
What do you like about our products and services?

Professional and courteous. Did everything they said they would from phone calls in advance, to showing up on time, to quality work and care and concern for my home which is almost unheard of these days. I will use Zerorez in the future!
Report a concern   March 22, 2014 — Rated 9 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

The prompt service was nice
Report a concern   March 21, 2014 — Rated 9 out of 10 by Sheila Bates Zerorez Boise
What do you like about our products and services?

Josh did a super job of getting rid of a very nasty stain I had on my carpet. He worked and worked and worked on it until it was gone. I was very pleased with his efforts!
Report a concern   March 20, 2014 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

This carpeting is not very high quality to begin with but I can't bear the thought of moving out while its replaced just yet. Zerorez has cleaned about 4 times now and the carpeting certainly is NOT getting more worn out but has actually improved in texture and appearance.
Each Tech has been superbly friendly and efficient.
Report a concern   March 19, 2014 — Rated 8 out of 10 by B.V. Zerorez Boise
What could we do to improve?

Include stain treatment as an integral part of the service.
Report a concern   March 19, 2014 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

We were impressed with the results of the cleaning process and with the man who performed the cleaning. He reviewed what was

to be dane ,what was involved, the cost of the work and was very efficient in performing the work. We are very pleased with the

final results.
Report a concern   March 15, 2014 — Rated 10 out of 10 by W.J. Zerorez Boise
What do you like about our products and services?

Effective cleaning, friendly staff
Report a concern   March 15, 2014 — Rated 10 out of 10 by James Lammle Zerorez Boise
What do you like about our products and services?

It does a very nice cleaning without the use of chemicals.
Report a concern   March 15, 2014 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

Everything and I have given you number many ties
Report a concern   March 15, 2014 — Rated 10 out of 10 by John Parkes Zerorez Boise
What do you like about our products and services?

The cleaning is very effective and it seems to last longer than the other companies -- Josh cleaned our carpets. He was very pleasant to work with, very thorough and helpful, and did a fabulous job.
Report a concern   March 13, 2014 — Rated 10 out of 10 by D.T. Zerorez Boise
What do you like about our products and services?

Josh is one of the best service techs ever. Timely, polite, informative, and very respectful to my home. I'm very happy with the results of the carpet cleaning. Thanks Josh!
Report a concern   March 13, 2014 — Rated 10 out of 10 by M.G.V. Zerorez Boise
What do you like about our products and services?

Carpet looks cleaner than usual methods of carpet cleaning.
Report a concern   March 11, 2014 — Rated 10 out of 10 by Terry Dumont Zerorez Boise
What do you like about our products and services?

I was very please with the service and knowledge of your employee. We will be using your company again. Also, we purchased the spray bottle cleaner for my laminate/tile flooring and I was very impressed of how well this chemical free product works! I'm glad this was suggested to me...
Report a concern   March 10, 2014 — Rated 1 out of 10 by V.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My carpet is now very spoted and according to those who cleaned it there is not much that can be done to reverse this situation. I have talked with Dave the owner of the Boise franchise and he agrees. I do owe Dave a phone call and make that call either today or tomorrow.
Report a concern   March 9, 2014 — Rated 10 out of 10 by K.V. Zerorez Boise
What do you like about our products and services?

Top notch employee. Carl was very professional, and exceeded my expectations all around.
Report a concern   March 6, 2014 — Rated 10 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

Thorough work, carpet looks great!
Report a concern   March 6, 2014 — Rated 10 out of 10 by Carrie Hunt Zerorez Boise
What do you like about our products and services?

Love Love this Company, the product and the results!!!

Dave and his crew are the best, very knowledgeable and accomodating. I would reccoment them to anyone.

My carpet and Furniture have never looked better.

Carrie
Report a concern   March 5, 2014 — Rated 10 out of 10 by B.C. Zerorez Boise
What do you like about our products and services?

The technician was excellent. The product smelled wonderful and the results were great.
Report a concern   March 4, 2014 — Rated 10 out of 10 by W.R. Zerorez Boise
What do you like about our products and services?

Respectful, courteous, prompt service. Great results & very fair pricing. Will use again & tell others to do the same.
Report a concern   March 2, 2014 — Rated 10 out of 10 by F.S. Zerorez Boise
What do you like about our products and services?

Very nice people came to my house and did a very good job.
Report a concern   March 1, 2014 — Rated 10 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

Polite, professional technician. No use of chemicals. Result was very good.
Report a concern   February 28, 2014 — Rated 10 out of 10 by Jim Muse Zerorez Boise
What do you like about our products and services?

smells clean and fresh. carpet looked great
Report a concern   February 28, 2014 — Rated 10 out of 10 by Marvina Strong Zerorez Boise
What do you like about our products and services?

No harsh chemicals are used.
Report a concern   February 27, 2014 — Rated 10 out of 10 by K.G. Zerorez Boise
What do you like about our products and services?

That there are no chemicals
Report a concern   February 27, 2014 — Rated 8 out of 10 by T.C.B. Zerorez Boise
What could we do to improve?

I would rate a 10 if the cost wasn't so high. For example, I would love to do the "A water" treatment on our floors, but at $65/gallon there is no way I could ever afford those services.
Report a concern   February 25, 2014 — Rated 10 out of 10 by Melissa Sanchez Zerorez Boise
What do you like about our products and services?

its not soap and the kid was super sweet and friendly and your air duct claning is a decent price.
Report a concern   February 25, 2014 — Rated 8 out of 10 by J.R. Zerorez Boise
What could we do to improve?

Not much. One of the best carpet cleanings I've had.
Report a concern   February 25, 2014 — Rated 10 out of 10 by V.B. Zerorez Boise
What do you like about our products and services?

I love the process, the products and the service. I was disappointed the second time, but I appreciate the follow up visit. I would like to see the website updated to make it easier to purchase products. Thank you for the call this morning, I love Zerorez!

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