Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 2, 2012 — Rated 7 out of 10 by J.T. Zerorez Boise
What could we do to improve?

Service was adequet, but I felt the price was too high. Then after paying too much your tech kept trying to sell me more product.

Report a concern   November 30, 2012 — Rated 9 out of 10 by M.R. Zerorez Boise
What do you like about our products and services?

Clean rugs and professionalism.

Report a concern   November 30, 2012 — Rated 9 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

Your rep did a very good job and was very pleasant to work with..LD

Report a concern   November 29, 2012 — Rated 10 out of 10 by R.J. Zerorez Boise
What do you like about our products and services?

THE PRODUCTS SEEM TO BE ALRIGHT SO FAR. THE SERVICE WAS VERY GOOD. FRIENDLY AND VERY
PROFESSIONAL. THANK YOU.

Report a concern   November 29, 2012 — Rated 8 out of 10 by J.H. Zerorez Boise
What could we do to improve?

Very pleased. Only reason for not giving a 10 is that I want to see how it holds up.

Report a concern   November 28, 2012 — Rated 10 out of 10 by C.N. Zerorez Boise
What do you like about our products and services?

They did what they said they would do.

Report a concern   November 25, 2012 — Rated 9 out of 10 by N.W. Zerorez Boise
What do you like about our products and services?

Caleb was fabulous and did a great job

Report a concern   November 23, 2012 — Rated 10 out of 10 by Karen Toon Zerorez Boise
What do you like about our products and services?

We just bought our first home and were a little concerned about the condition of the carpet; well we can confidently say those worries are gone! The carpets looks fabulous. I love the fresh scent and cleanliness of the carpets!

Report a concern   November 22, 2012 — Rated 10 out of 10 by A.M. Zerorez Boise
What do you like about our products and services?

From pre-treatment to shampooing to protective coating,and final brushing my carpet was revived. My only regret is that I didn't do this sooner. I waited too long to get professional help, thinking I could do it myself. In the meantime stains were embedded.

Report a concern   November 21, 2012 — Rated 10 out of 10 by R.C. Zerorez Boise
What do you like about our products and services?

Dave did a wonderful job and was very personable. The carpets dried quickly, and look great!

Report a concern   November 21, 2012 — Rated 10 out of 10 by Bruce Tuttle Zerorez Boise
What do you like about our products and services?

Cleaned our 9x12 area rug at our home in time for Thanksgiving with no after-odor and it is spotless. Dave was very professional and took great care to do a thorough job. Thank you.

We would like to suggest that you provide an option for a person to return the next day to replace the rugs. In our case, it had to dry overnight in the garage, but fortunately I and a friend were able to move it and replace furniture. Some people may not be able to do that.

We heard of Zerorez on KBOI, Paul J. in the morning.

Thank you very much.

Report a concern   November 21, 2012 — Rated 9 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

I would have to wait a bit to see the results of cleaning of my carpet to respond on the product.
The service was great and 'technician' very polite!

Report a concern   November 17, 2012 — Rated 10 out of 10 by L.B. Zerorez Boise
What do you like about our products and services?

Your technician was professional and did a great job. Hope the long term results are as good as you say "won't attract dirt like one's with chemicals, and stay cleaner longer."

Report a concern   November 16, 2012 — Rated 10 out of 10 by Shirley Brucks Zerorez Boise
What do you like about our products and services?

For years I have asked carpet cleaners to clean the edges next to the wall and always was given an excuse, such as we need to use a special tool and there is an extra charge. It was never done not for the lack of my willingness to pay. GUESS WHAT I did not ask this time thinking it would not be able to be done. GUESS WHAT it was done and we have a totally clean carprt. Thank you Zerorez!

Shirley Brucks

Report a concern   November 16, 2012 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

environmentally friendly.

Report a concern   November 15, 2012 — Rated 9 out of 10 by I.C. Zerorez Boise
What do you like about our products and services?

No residue and the carpets look exceptionally clean. A few spots did not come out but who knows why that happened.

Report a concern   November 12, 2012 — Rated 10 out of 10 by Jerry Lassley Zerorez Boise
What do you like about our products and services?

The communication, you were here when you said you would be and I like the way the carpet turned out.

Report a concern   November 9, 2012 — Rated 9 out of 10 by M.B. Zerorez Boise
What do you like about our products and services?

The clean seems to last longer than other companies. Friendly employees that are eager to share tehir products and service.

Report a concern   November 8, 2012 — Rated 10 out of 10 by John Rymer Zerorez Boise
What do you like about our products and services?

We were very impressed with the pre-clean product that was used. Really did a great job.

Report a concern   November 7, 2012 — Rated 10 out of 10 by K.M.S. Zerorez Boise
What do you like about our products and services?

The service was great and my carpet looks better than ever.

Report a concern   November 7, 2012 — Rated 10 out of 10 by L.M.H. Zerorez Boise
What do you like about our products and services?

I thought Dave Rigsby a perfect mix of knowledge, professionalism, and a sense of humor. He certainly knew his product and business and was rightfully proud of the job he did.

Report a concern   November 3, 2012 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

My carpets were in terrible shape, after ZEROREZ cleaning this week it is like having new carpet. The carpets are soft and extremely clean.

Report a concern   November 2, 2012 — Rated 9 out of 10 by O.H. Zerorez Boise
What do you like about our products and services?

Very professional and the carpet looks beautiful.

Report a concern   October 31, 2012 — Rated 5 out of 10 by P.R. Zerorez Boise
How did we disappoint you and what can we do to make things right?

It was misleading for Paul J. to advertise cleaning for $99 when the true cost is over $100 by the time we pay for you to dump your water!!!! Then I paid for a "little extra" so it was over $130 but THEN I hear the ad that says you will clean for $89. Wow!!!

Report a concern   October 29, 2012 — Rated 10 out of 10 by Bob Brock Zerorez Boise
What do you like about our products and services?

We were impressed with the way the work was completed and how the rugs cleaned up.
Dave went out of his way to see to our needs and requests. We would certainly recommend
Zerorez to anyone.

Report a concern   October 27, 2012 — Rated 10 out of 10 by P.P. Zerorez Boise
What do you like about our products and services?

No strong chemicals or soaps.Use natural oils

Report a concern   October 27, 2012 — Rated 10 out of 10 by Ann Carroll Zerorez Boise
What do you like about our products and services?

Your technician was efficient and professional. The pre-spray had a nice aroma and the carpet looked nice when the cleaning was complete.

Report a concern   October 27, 2012 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

It smells good and my carpet looks really good. It did take longer to dry in places that I thought it would. But overall, I am pleased.

Report a concern   October 21, 2012 — Rated 9 out of 10 by J.L.G. Zerorez Boise
What do you like about our products and services?

The communication with everyone was excellent from the settng of the appointment to the arrival of the Technician. The Technician was very pleasant and did an excellent job cleaning the rooms.

Report a concern   October 20, 2012 — Rated 8 out of 10 by H.O.L.P. Zerorez Boise
What could we do to improve?

Great service....thanks


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