- Phone: 208-383-1000
10976 ratings.
based onWhat our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Uses no soap, carpets look and feel great after cleaning..plus they dry very fast!
Arrived on time. Very thorough, professional.
Friendly staff, clean-environmentally sensitive products and good results.
No soaps used, zero residue.
The carpets appear to be cleaner and stay cleaner for a long time.
great service very good system
no soaps left behind
The carpeting definitely looks more alive and I think it is true that there was a lot of residue in it from before.
I am happy with the service overall, but had to have someone come back the next day because a large (size of a dinner plate) stain was left behind. This spot wasn't there to begin with, so that was odd.
Since I have a cat, I'm concerned about residue left in the carpet after a cleaning. I liked that no soap was used. In addition, the service was very professional and helpful. They really did a great job. The carpets look great.
On time, the communication and the work done....Pricless
Very clean, efficient, and friendly service
No chemicals. I will think about a 10 rating after time to see how the carpets respond over the next few months. The service was good and timely.
I think you did a nice job cleaning my carpets. I liked that it was "green".
I must confess that I was not a happy customer after our carpet was cleaned and I let the owner know about my concerns. He was wonderful about listening to me, addressing my concerns and then he gladly re-cleaned our carpet. David is a man of tremendous integrity and character and I will have his company clean our carpet again next year.
My expectations were that the living room carpet would be cleaner than it is today. I can still see light spots, and I honestly thought it would look fresher & not be able to see the color difference between the traffic areas. So kinda bummed. The service representative was very good though.
I like that there are no chemicals, thet ytour personnel are very nice and helpful, and most of all how clean everything was when Dave had finished I was astonished. I plan to use you again in 6 weeks or perhaps sooner. Thank you so much.
My carpet feels so clean and wonderful and looks great! I appreciated all the precautions taken to protect my home while my carpets were being cleaned, such as shoe coverings and hose guards. Dave at Zerorez did a great job!
clean carpet
The technician we had yesterday was not very friendly or outgoing. I think he did an OK job but he was not very pleasant. Maybe it was because it was the end of the day. We will reequest another technician next time.
cleaned the carpet quite well, the technician was nice and worked hard to do a nice job in a timely efficient way. I like the idea that there will be no soapy residue to attract dirt.
Friendly, fast.
I liked the cleaning itself but did not like extra high fees for pet pretreatment and very high fees to post treat carpet for future stains. I like straight up prices with no hidden fees
quick great job
WELL MANNERED GOOD ATITTUDE VERY THOURGH
Was not informed there will be an additional $12.50 "water dumping" charge. Companies I had in the past to clean my carpets did not have a fee for this. Should have been mentioned in the Fine Print portion of voucher.
Quick efficient service! Nice person who did a great job!
My carpets cleaned up beautifully, especially considering their age and wear! I like the cleaning process.....no left-over residue, dried very quickly. Arrival time was prompt, as indicated in advance....technician very knowledgeable and efficient and obviously interested in my satisfaction. I won't hesitate to recommend this method or the company!
Very informative technician. Carpet cleaning eliminated all odors and stains, and kept fibers soft.
The tech was very nice and explained things to me and he did a very good job.