- Phone: 208-383-1000
based on 10863 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
We were impressed with the way the work was completed and how the rugs cleaned up.
Dave went out of his way to see to our needs and requests. We would certainly recommend
Zerorez to anyone.
No strong chemicals or soaps.Use natural oils
Your technician was efficient and professional. The pre-spray had a nice aroma and the carpet looked nice when the cleaning was complete.
It smells good and my carpet looks really good. It did take longer to dry in places that I thought it would. But overall, I am pleased.
The communication with everyone was excellent from the settng of the appointment to the arrival of the Technician. The Technician was very pleasant and did an excellent job cleaning the rooms.
Great service....thanks
The carpet looks good but took a LONG time to dry and have a "plastic" feel to them.
No odor and clean feeling carpet without any residue.
Friendliness of staff; nice job on carpet!
We had a chair cleaned that was supposed to be $7 according to the website but ended up being $24. The cleaning ruined the chair by leaving all the marks from the cleaning tool.
The Toxin free application process and Dave was GREAT!
did a great job, kept me well informed of the process.
carpet is rough,lines all over the place
I just recommended you to my clients the Midtlings (I am a Realtor). They were as pleased as I was when you did my home. I will recommend you to all my clients.
Barb Malmstrom
Serenity Real EstatePhone number removed
Good results. I am pleased and happy with the cleaning done on my carpet and furniture.
Did a great job of removing the smells from pet urine
Kaleb was very careful using corner guards. Also like no residue.
e. P
The service was of highest quality, everything I had cleaned looked wonderful and the carpets felt so good to the bare feet. I am extremely pleased.
We were alarmed to see our carpet wrinkle. Then it dried the next day it tightened.
I appreciated very much the service and the fact that they would accommodate me on such notice. Had bridge club today, with a CLEAN carpet and gave cards to several of the ladies. Thank you so much; I'll be back!
Your technician did a. Wry nice job of explaining your services & how they differed from the usual cleaning. Our carpets & floors look great. Nice job.
Great service. Respectful agent who cleaned my carpet. Lovely clean carpet.
I have already recommended your company to others.
Last week's advertised rate on the radio was $89 for three rooms. I was charged $99 but didn't realize it until I received the itemized statement later by email. While Caleb did an amazing job, if I can't count on the integrity of a company the chances of my recommending them to a friend are very slim. Not receiving an itemized statement at the time of service takes away the customer's ability to check for accuracy. After not receiving a response to my email questioning the rate, I doubt if I'll recommend or use Zerorez of Boise again.
Name removed
1) The 3 hour window. David called and advised me they would be at our home in 20 minutes and they were.
2) upon arriving at our home and before any work was started, David and Caleb checked the carpet and advised exactly what was needed, how the products worked and how long the service would take.
3)They left the house exactly as they found it when they arrived, except for much cleaner carpets.
4) My wife arrived home from work at 6PM and was amazed at how clean the carpet looked. She did not even want to walk on the clean carpet, and kept me off of it to.
5) David quoted my neighbor the price for cleaning his carpet and it looks like two other neighbors will have their carpets done by Zerorez.
6) Just remind David when he does my neighbors carpet, that he and I had negotiated doing
one of my 5x7 throw rug at no additional cost because I got additional business for Zerorez.
Thank You,
Name removed and Kathy
Name removed and Kathy
5)
I like the fact it leaves no residue. The services were quick and friendly.
Caleb was professional, helpful, and did an oustsnding job!
YOUR PRODUCTS ARE GREAT, I HAVE ALREADY REFERRED YOUR SERVICES TO SOMEONE ELSE. THANKS First name removed
Drops of water were left on my hardwood and it dis colored the floor.
First time for us. We have to see how treatment works. We do like the no soap treatment though.
It was misleading for Paul J. to advertise cleaning for $99 when the true cost is over $100 by the time we pay for you to dump your water!!!! Then I paid for a "little extra" so it was over $130 but THEN I hear the ad that says you will clean for $89. Wow!!!