Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 16, 2013 — Rated 10 out of 10 by Dan Lute Zerorez Boise
What do you like about our products and services?

The tech was very nice and explained things to me and he did a very good job.

Report a concern   March 16, 2013 — Rated 10 out of 10 by Katie Siedenstrang Zerorez Boise
What do you like about our products and services?

Uses no soap, carpets look and feel great after cleaning..plus they dry very fast!

Report a concern   March 15, 2013 — Rated 9 out of 10 by J.J.C. Zerorez Boise
What do you like about our products and services?

Arrived on time. Very thorough, professional.

Report a concern   March 14, 2013 — Rated 9 out of 10 by K.M. Zerorez Boise
What do you like about our products and services?

Friendly staff, clean-environmentally sensitive products and good results.

Report a concern   March 14, 2013 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

No soaps used, zero residue.

Report a concern   March 14, 2013 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

The carpets appear to be cleaner and stay cleaner for a long time.

Report a concern   March 13, 2013 — Rated 10 out of 10 by G.D. Zerorez Boise
What do you like about our products and services?

great service very good system

Report a concern   March 13, 2013 — Rated 9 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

no soaps left behind

Report a concern   March 13, 2013 — Rated 10 out of 10 by B.L. Zerorez Boise
What do you like about our products and services?

The carpeting definitely looks more alive and I think it is true that there was a lot of residue in it from before.

Report a concern   March 13, 2013 — Rated 8 out of 10 by L.A. Zerorez Boise
What could we do to improve?

I am happy with the service overall, but had to have someone come back the next day because a large (size of a dinner plate) stain was left behind. This spot wasn't there to begin with, so that was odd.

Report a concern   March 13, 2013 — Rated 10 out of 10 by Nancy. Schwend Zerorez Boise
What do you like about our products and services?

Since I have a cat, I'm concerned about residue left in the carpet after a cleaning. I liked that no soap was used. In addition, the service was very professional and helpful. They really did a great job. The carpets look great.

Report a concern   March 13, 2013 — Rated 10 out of 10 by M.S.S.S.I.R.C. Zerorez Boise
What do you like about our products and services?

On time, the communication and the work done....Pricless

Report a concern   March 11, 2013 — Rated 10 out of 10 by K.L. Zerorez Boise
What do you like about our products and services?

Very clean, efficient, and friendly service

Report a concern   March 11, 2013 — Rated 9 out of 10 by S.Z. Zerorez Boise
What do you like about our products and services?

No chemicals. I will think about a 10 rating after time to see how the carpets respond over the next few months. The service was good and timely.

Report a concern   March 10, 2013 — Rated 9 out of 10 by L.H. Zerorez Boise
What do you like about our products and services?

I think you did a nice job cleaning my carpets. I liked that it was "green".

Report a concern   March 8, 2013 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

I must confess that I was not a happy customer after our carpet was cleaned and I let the owner know about my concerns. He was wonderful about listening to me, addressing my concerns and then he gladly re-cleaned our carpet. David is a man of tremendous integrity and character and I will have his company clean our carpet again next year.

Report a concern   March 7, 2013 — Rated 5 out of 10 by B.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My expectations were that the living room carpet would be cleaner than it is today. I can still see light spots, and I honestly thought it would look fresher & not be able to see the color difference between the traffic areas. So kinda bummed. The service representative was very good though.

Report a concern   March 3, 2013 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

I like that there are no chemicals, thet ytour personnel are very nice and helpful, and most of all how clean everything was when Dave had finished I was astonished. I plan to use you again in 6 weeks or perhaps sooner. Thank you so much.

Report a concern   March 2, 2013 — Rated 10 out of 10 by Shelli Tolman Zerorez Boise
What do you like about our products and services?

My carpet feels so clean and wonderful and looks great! I appreciated all the precautions taken to protect my home while my carpets were being cleaned, such as shoe coverings and hose guards. Dave at Zerorez did a great job!

Report a concern   March 1, 2013 — Rated 10 out of 10 by J.L. Zerorez Boise
What do you like about our products and services?

clean carpet

Report a concern   February 28, 2013 — Rated 8 out of 10 by S.H. Zerorez Boise
What could we do to improve?

The technician we had yesterday was not very friendly or outgoing. I think he did an OK job but he was not very pleasant. Maybe it was because it was the end of the day. We will reequest another technician next time.

Report a concern   February 27, 2013 — Rated 9 out of 10 by G.S. Zerorez Boise
What do you like about our products and services?

cleaned the carpet quite well, the technician was nice and worked hard to do a nice job in a timely efficient way. I like the idea that there will be no soapy residue to attract dirt.

Report a concern   February 27, 2013 — Rated 10 out of 10 by K.J. Zerorez Boise
What do you like about our products and services?

Friendly, fast.

Report a concern   February 26, 2013 — Rated 6 out of 10 by E.D. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I liked the cleaning itself but did not like extra high fees for pet pretreatment and very high fees to post treat carpet for future stains. I like straight up prices with no hidden fees

Report a concern   February 26, 2013 — Rated 10 out of 10 by C.P.J. Zerorez Boise
What do you like about our products and services?

quick great job

Report a concern   February 26, 2013 — Rated 10 out of 10 by Jesse Zuniga Zerorez Boise
What do you like about our products and services?

WELL MANNERED GOOD ATITTUDE VERY THOURGH

Report a concern   February 25, 2013 — Rated 0 out of 10 by I.G. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Was not informed there will be an additional $12.50 "water dumping" charge. Companies I had in the past to clean my carpets did not have a fee for this. Should have been mentioned in the Fine Print portion of voucher.

Report a concern   February 25, 2013 — Rated 9 out of 10 by K.O. Zerorez Boise
What do you like about our products and services?

Quick efficient service! Nice person who did a great job!

Report a concern   February 24, 2013 — Rated 10 out of 10 by Katie Pape Zerorez Boise
What do you like about our products and services?

My carpets cleaned up beautifully, especially considering their age and wear! I like the cleaning process.....no left-over residue, dried very quickly. Arrival time was prompt, as indicated in advance....technician very knowledgeable and efficient and obviously interested in my satisfaction. I won't hesitate to recommend this method or the company!

Report a concern   February 24, 2013 — Rated 10 out of 10 by B.T. Zerorez Boise
What do you like about our products and services?

Very informative technician. Carpet cleaning eliminated all odors and stains, and kept fibers soft.


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