Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 23, 2013 — Rated 10 out of 10 by S.H. Zerorez Boise
What do you like about our products and services?

Quick and easy to schedule service

Report a concern   February 23, 2013 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Great customer service and no chemicals.

Report a concern   February 23, 2013 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

Our carpets just looked clearner and seem to have stayed looking cleaner longer. It was also nice that the gentleman wore the "blue slippers". I would definitely have our carpets cleaned by Zerorez again. (Although it did cost more than I had planned on spending.)

Report a concern   February 23, 2013 — Rated 5 out of 10 by R.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Took longer to dry than stated in the radio commercial

Report a concern   February 22, 2013 — Rated 10 out of 10 by L.T.P. Zerorez Boise
What do you like about our products and services?

the carprts and chairs appeared to be clean. The worker bee was a good sales person
and was friendly and professional.

Report a concern   February 22, 2013 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

The technician, the look when finished, good job.

Report a concern   February 20, 2013 — Rated 10 out of 10 by Kirsten Mast Zerorez Boise
What do you like about our products and services?

Phenomenal service...clean carpets and no smell!

Report a concern   February 16, 2013 — Rated 10 out of 10 by N.P. Zerorez Boise
What do you like about our products and services?

Friendly and great service.

Report a concern   February 14, 2013 — Rated 9 out of 10 by M.H.J. Zerorez Boise
What do you like about our products and services?

The natural products and no residue. Carpet looked great. Thanks!

Report a concern   February 14, 2013 — Rated 8 out of 10 by J.R. Zerorez Boise
What could we do to improve?

There were still some spots that didn't come out of the carpet that I was hoping a professional cleaner could get.

Report a concern   February 10, 2013 — Rated 10 out of 10 by Ron Streng Zerorez Boise
What do you like about our products and services?

Fast responsive service and items cleaned do not have a long drying time and personnel are very professional.

Report a concern   February 8, 2013 — Rated 10 out of 10 by Betsy Jordan Zerorez Boise
What do you like about our products and services?

Thankyou Dave for fixing my carpet! It now looks beautiful! You did a great job! I will definatly call again! Betsy Jordan

Report a concern   February 7, 2013 — Rated 10 out of 10 by E.W. Zerorez Boise
What do you like about our products and services?

The carpet looked like new and the man was very professional and kind.

Report a concern   February 4, 2013 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Quick drying carpet cleaning.

Report a concern   February 4, 2013 — Rated 10 out of 10 by James Arden Zerorez Boise
What do you like about our products and services?

The fine customer friendly service. The care taken to not damage property in home.ie corner's of walls and furniture etc.Recommend Dave's concern to do a great job.

Report a concern   January 31, 2013 — Rated 10 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

How fast they got my carpet cleaned.

Report a concern   January 31, 2013 — Rated 10 out of 10 by F.E. Zerorez Boise
What do you like about our products and services?

The service was very good. Our carpets looked better than when we moved in a year ago. All of the staff I spoke to were very friendly and helpful.

Report a concern   January 28, 2013 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

The two guys you sent out were great, and very professional:)

Report a concern   January 28, 2013 — Rated 8 out of 10 by E.M.S. Zerorez Boise
What could we do to improve?

Maybe leave the carpets drier, I found some deep wet spots, they took until the next day in the evening to dry.

Report a concern   January 25, 2013 — Rated 10 out of 10 by A.H. Zerorez Boise
What do you like about our products and services?

Very efficient and job was well done

Report a concern   January 22, 2013 — Rated 10 out of 10 by Janet Huckstep Zerorez Boise
What do you like about our products and services?

Knows us and what we need. Takes the time to view anything extra that we need and gives information on how to better care for our home.
The products that have been used in our home have given it a fresh & clean look.

Thank you

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

The guys from Zerorez were very polite and professional. I was very impressed with their thorough job.

Report a concern   January 21, 2013 — Rated 10 out of 10 by S.M. Zerorez Boise
What do you like about our products and services?

Ease of making an appt and how quickly you were able to come out

Report a concern   January 17, 2013 — Rated 10 out of 10 by A.T. Zerorez Boise
What do you like about our products and services?

I would highly recommend Zerorez. Their service and product were great. Dave went above and beyond to be helpful. My carpets have new life.

Report a concern   January 14, 2013 — Rated 9 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

easy to schedule, work with. Carpets look great.

Report a concern   January 14, 2013 — Rated 10 out of 10 by D.H. Zerorez Boise
What do you like about our products and services?

Professional, prompt, courteous service with excellent results.

Report a concern   January 11, 2013 — Rated 10 out of 10 by P.S.O. Zerorez Boise
What do you like about our products and services?

We were not satisfied with the first go around and Zerorez came back to make sure we were happy.

Report a concern   January 10, 2013 — Rated 7 out of 10 by R.B. Zerorez Boise
What could we do to improve?

Your employee, Cory, was very professional and went above and beyond. He even brought his equipment out from the fan to redo a small area where I had a stain.
I think the only thing I would have done differently was to specifically mark all the problematic stains so in the different areas so he could go over those areas a few more times.
The carpets were cleaner, but still had some light stains that probably would have come up if I had asked.
Thanks
First name removed

Report a concern   January 3, 2013 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Very impressed with service and the cleaning of the carpet.

Report a concern   December 29, 2012 — Rated 10 out of 10 by D.S. Zerorez Boise
What do you like about our products and services?

Everything


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