- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
products seemed to clean well
Service was good and staff friendly and knowledgeable about their product
the service technician was very nice, knowledgeable. The carpet did not dry as quickly as expected, but...could have been weather conditions or...
The stuff they can clean up is amazing. We use them for all our rental unit cleaning
I appreciate the ' green ' qualities of the products used. The servicemen were professional and did an excellent job.
I was very pleased with my carpet when cleaned, it was not sticky from soap residue and felt like new carpet. The personnel was was friendly and professional.
My carpet stains are gone, the traffic patterns are cleaned, no smell and the job was completely. The e-mail prior to the appointment to explain my responsibility, and call prior to arrival were helpful. They took time to explain things to my husband.
Zero residue!
The carpets cleaned up very well, The service was very good.
It's safe for children and pets and the technicians are very accommodating with our time constraints.
Filthy carpets in my rental house came out very clean looking. Technicians were nice, on time and professional.
Dries fast and no sticky residue
The guys that came out were very professional and helpful. They were able suggest different products we were unaware of. The carpets and flooring look great.
Friendly technician
quality of product
timely work
The system is amazing as is the stain removal spray. You employees were beyond pleasant, efficient and informing of your products and services. I'm hooked!
Thanks Vikki! It was a pleasure to work with you!
Very professional. Worked hard to do a good job. Liked the fact that the carpets were not too wet. Excellent results.
Your technician was very informative and very polite
The product is safe and the representative was knowlegeable and helpful in determining my specific needs
no chemical smell; great cleaning job. Quick, efficient, and super nice guys!
I would definitely recommend Zerorez, he did a great job. The pet smell came back after a couple of days and I was hoping those would be gone.
Quickness, Reasonabaly priced. Professional and on time
I really liked how professional the service tech was. Really good customer service.
He was on time and did a very good cleaning job.
Great service!!! Our carpet looked great!
Zerorez did all they promised when I scheduled the appointment. Carl called 15-20 minutes prior to arrival. He was earlier than the earliest possible time, which I know is not always the case, but was great for us. The price was as quoted. Carl answered all my questions, did a walk-through prior to starting to be sure he understood the job requested, treated my house with respect (used corner protectors on the walls, avoided as much as possible scraping the walls with the hoses, etc.) and did a final walk-through with me to assure my satisfaction prior to stowing his gear.
Professional and friendly tech, carpet looks great and environment friendly products.
Friendly and easy to work with - Services.
Realistic about what the products does and how it clean which seems logical compared to other carpet firms I have worked with and countless other carpet vendors wanting to do business with us. I'm sure our agents will start thinking seriously about switching as well as recommending their respective clients about zerorez.
Thank you for doing a job well done.
You did what you said you would do and you were on time.
I was told the subtopical would get rid of the smell. It did not
Everything came up so nice and clean! We had a couple of small spots that didn't come out the first time, but I was very happy to have you call us to come out and get those spots out again. Thank you so much! The carpets look fantastic, and Carl was very nice and professional.
Friendly service, excellent job.