- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Josh is one of the best service techs ever. Timely, polite, informative, and very respectful to my home. I'm very happy with the results of the carpet cleaning. Thanks Josh!
Carpet looks cleaner than usual methods of carpet cleaning.
I was very please with the service and knowledge of your employee. We will be using your company again. Also, we purchased the spray bottle cleaner for my laminate/tile flooring and I was very impressed of how well this chemical free product works! I'm glad this was suggested to me...
My carpet is now very spoted and according to those who cleaned it there is not much that can be done to reverse this situation. I have talked with Dave the owner of the Boise franchise and he agrees. I do owe Dave a phone call and make that call either today or tomorrow.
Top notch employee. Carl was very professional, and exceeded my expectations all around.
Thorough work, carpet looks great!
Love Love this Company, the product and the results!!!
Dave and his crew are the best, very knowledgeable and accomodating. I would reccoment them to anyone.
My carpet and Furniture have never looked better.
Carrie
The technician was excellent. The product smelled wonderful and the results were great.
Respectful, courteous, prompt service. Great results & very fair pricing. Will use again & tell others to do the same.
Very nice people came to my house and did a very good job.
Polite, professional technician. No use of chemicals. Result was very good.
smells clean and fresh. carpet looked great
No harsh chemicals are used.
That there are no chemicals
I would rate a 10 if the cost wasn't so high. For example, I would love to do the "A water" treatment on our floors, but at $65/gallon there is no way I could ever afford those services.
its not soap and the kid was super sweet and friendly and your air duct claning is a decent price.
Not much. One of the best carpet cleanings I've had.
I love the process, the products and the service. I was disappointed the second time, but I appreciate the follow up visit. I would like to see the website updated to make it easier to purchase products. Thank you for the call this morning, I love Zerorez!
the first clean was very good and thorough. $400 but not an instant listing of what was done and the price, just a total. Second cleaning was 3 rooms for $99 and a BSU special and the cleaning was a lot different, not as good and thorough. The receipt from the computer does not work for me after the fact. Your website needs some work. No actual store front and bringing the product out was great. On website it states the cleaner comes in a gallon for $35. which it doesn't, comes in expensive quarts or less for $28.00. I liked the first cleaning but the second wasn't as good. You get what you pay for!!
The cleaning was excellent. I did not realize that I was given quite a discount, and that the coupons that I had were not supposed to be combined. I appreciate their hard work and honoring the coupons to help us better.
We love zerorez!!!
We love Zerorez..
They are very quick and the Water Prodcut they use to ge the stains out is amazing. we had dog stains and they used an extractor that went dowm to the pads. They gave us tips on how to keep the carpets cleaner longer.
They also cleaned our white couches that are 15 years old, i couldn't believe the transfomation.
My husband was so excited, he saved money on not needing new couches.:)
We would reccommed Zerorez to anyone.
Happy Last name removed family!
I appreciated how you came back to make sure the smell was gone along with the great insight of allergens and ways to have a more natural home environment. Both times the guys were super professional and kind. We are very happy with how the carpets turned out.
Dries quickly & awesome customer service.
First, I liked Dave and was very comfortable having him in my home. I trusted him to get my carpets clean and do everything your company represents and stands for. Second, I was extremely impressed with the way the carpets turned out looking after they dried. They are VERY CLEAN!!! I can't wait until I have the money to have Zerorez clean my Ethan Allen sofa and the rest of my home. You have a new customer for life!!! (You can use all of my comments and my first name to promote your company, but please do not use my last name.)
That no residue is left behind. It left the carpet nice and clean. Great Customer Service.
Our technician was so friendly and professional. I think he went out of his way to do a very thorough cleaning job. Thank you so much!
Price did not accurately reflect total SF of house. I had an Amazon coupon for $59 for three rooms up to 200SF. I had a total of six rooms. All of the rooms were well under 200SF (approx 144SF)except for the living room. Total SF cleaned was 1260 SF (I measured each room exactly). By my numbers, 6 rooms @ $59 x 2 = $118(1200SF)+$25 (walk-in closet)= $143. The additional 60SF of the living room should not have cost an additional $20. Based on total SF cleaned I should have only been charged $143 with coupon, not $163.
The method used, the outcome, and the professionalism of the representative.
The cleaning is very effective and it seems to last longer than the other companies -- Josh cleaned our carpets. He was very pleasant to work with, very thorough and helpful, and did a fabulous job.