- Phone: 208-383-1000
based on 11708 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was right on time and was very thorough, friendly, and knowledgable. He did a great job. Our carpet is clean, and it dried promptly.
We appreciated the excellent work your worker did and also the fans drying the carpet and the no chemical application. I would highly recommend your company ro all our friends. Eloise Parker
No harsh chemicals, safe for pets and children. Informed and professional staff.
Our first experience with Zerorez, we were impressed with the communication that the company provides - from the online website, to the confirmation call a day before, to calling within 15 min of the arrival. You showed professionalism throughout the process, the carpets looks great, and we will be using your product again!! As well, we will be telling everyone about the excellent service you provided!
the carpet is very clean and fresh smelling. the tech was very claim and did a real quality job for me thank you so much. will call you again for service.
Very thorough, professional, and friendly. Reasonably priced and quick to schedule. Very responsive to email. Already recommended to several friends.
Chemical free, dries within 4 hours, carpets look great after cleaning
Your products clean better than anything I've ever used and your service people are very kind and efficient. The carpet looked like new!
Carpets are not soaking wet when done and are clean.
I like your new machine. Carpets look much better than the first time you cleaned, I liked your representative,
Less chemicals yet you have a reputation of getting really challenging stains out of carpet.
dependability of company and overall product
Job well done
On time, no chemical smell, carpet looks great.
Very efficient service.
Russell was very knowledgeable about the products and process. He was very thorough and my carpets look great!
This is the worst carpet cleaning job I've ever had done!!! The technician said it would look better once it was dry. It doesn't!! It looks just the same as before it was cleaned. I am so disappointed... We actually got down on our hands & knees this morning after waiting for it to dry and scrubbed the heavy traffic areas to make them look better. This was a big waste of my time, energy & money!!! I could have done better doing it all by myself.
My carpet is 17 years old and light colored. Six months ago, we rented a machine and tried to clean it ourselves. It was a big mistake! It ended up making it worse. Zerorez was able to get it clean looking again, nothing short of a miracle !
I was disappointed that your service tech's missed an area in the master bedroom. I did not notice it until they had gone.
The original service was excellent. The follow-up service needs impovement.
Your tech did a really great job and we were able to get the carpets cleaned quickly.
Carpets dry fast, most stains are removed, knowledgeable about what solutions work for carpet
Prompt, reliable service. Everything smelled great after they left. Other than when it was installed 10 years ago, the carpet has never looked better.
Disappointed that my carpet was still showing spots. I cleaned them my self today. Should not have to do that.
You always arrive on time, Nick is extremely detailed oriented and does an amazing job. Your product leaves the carpets soft and clean and they dry in a matter of just a few short hours.
My floors turned out very clean and the service associates were knowledgeable, helpful, and friendly.
That no chemicals are used.
It was great
Great service done by Robert