Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10976 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 18, 2014 — Rated 10 out of 10 by E.E.B. Zerorez Boise
What do you like about our products and services?

Everything was thoroughly explained and the workers were professional and cordial.

Report a concern   January 17, 2014 — Rated 10 out of 10 by Bonnie Gering Zerorez Boise
What do you like about our products and services?

We are exceptionally pleased with all the work that Zeroez has done. They have cleaned our carpets several times and yesterday we had them clean our vents and also our floor tile. I have recommended them to different people.

Report a concern   January 17, 2014 — Rated 10 out of 10 by S.B. Zerorez Boise
What do you like about our products and services?

I like that there is no soap in the product and it doesn't leave a residue. Our carpet looks brand new, even after our dog has been sick.
I also appreciated that Dave gave us a free protector because he was a little late. It was not something he had to do, but was very much appreciated.

Report a concern   January 15, 2014 — Rated 10 out of 10 by R.R. Zerorez Boise
What do you like about our products and services?

Got the stains out of the carpet. Friendly service.

Report a concern   January 12, 2014 — Rated 10 out of 10 by R.D. Zerorez Boise
What do you like about our products and services?

the carpets were very clean,and you were able to set up an appointment quickly

Report a concern   January 12, 2014 — Rated 6 out of 10 by K.T.M. Zerorez Boise
How did we disappoint you and what can we do to make things right?

We still have spots on the carpet.

Report a concern   January 9, 2014 — Rated 9 out of 10 by J.W. Zerorez Boise
What do you like about our products and services?

My carpets are very nice and fluffy. Almost feel brand new once again.

Report a concern   January 8, 2014 — Rated 10 out of 10 by D.R. Zerorez Boise
What do you like about our products and services?

Professional, knowledgeable servicemen. I love that it's green cleaning without chemicals. Fantastic results! I'm extremely satisfied with the end results and will highly recommend ZeroRez to others.

Report a concern   January 6, 2014 — Rated 10 out of 10 by K.W. Zerorez Boise
What do you like about our products and services?

How quickly the carpets dry is a plus and no chemical odors.

Report a concern   January 2, 2014 — Rated 10 out of 10 by T.R. Zerorez Boise
What do you like about our products and services?

Everything

Report a concern   January 2, 2014 — Rated 10 out of 10 by C.C. Zerorez Boise
What do you like about our products and services?

carpet cleaning was very affective service was great no chemical smell and short dry time

Report a concern   December 26, 2013 — Rated 10 out of 10 by E.T. Zerorez Boise
What do you like about our products and services?

On time, as promised, with quick thorough cleaning by polite, knowledgeable technician.

Report a concern   December 22, 2013 — Rated 9 out of 10 by Dennis Gribble Zerorez Boise
What do you like about our products and services?

Very clean

Report a concern   December 21, 2013 — Rated 10 out of 10 by Jeanette Arnold Zerorez Boise
What do you like about our products and services?

Great customer service. Tech was awesome and explained the whole process and did a very thorough and great job.

Report a concern   December 20, 2013 — Rated 10 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

Prompt and courtesy

Report a concern   December 20, 2013 — Rated 10 out of 10 by Greg Corrie Zerorez Boise
What do you like about our products and services?

I like the EXCELLENT JOB your Employee's do!

Your product is your cleaning service which gets an A+

Your service is how well your Employee's do the job.

I have used ZEROREZ 4 times now and everytime it has been a wonderful expierence-Thank you

Report a concern   December 19, 2013 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Young Mr. Browning is personable, friendly, professional, and courteous. A wonderful representative for your company.

Report a concern   December 19, 2013 — Rated 10 out of 10 by M.D. Zerorez Boise
What do you like about our products and services?

Friendly professional tech and clean carpet at a great price

Report a concern   December 19, 2013 — Rated 10 out of 10 by K.O.S.L. Zerorez Boise
What do you like about our products and services?

got the stains out and wet dog smell from former owners

Report a concern   December 17, 2013 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

professional results and friendly, professional technician

Report a concern   December 17, 2013 — Rated 10 out of 10 by V.H. Zerorez Boise
What do you like about our products and services?

We really liked your service. The tech was on time, professional, very nice and personable and we felt he was very knowledgeable. He did an excellent job on our carpets. In the past when when getting our carpets cleaned they get in, make one pass over the carpets and are done. This tech worked VERY hard to get our carpets cleaned and explained about the areas that didn't clean up like he would have liked and recommended other cleaning solutions. We were very impressed with him and ZEROREZ. We will definitely use your service again and will recommend to others.
Thanks again for a great job.
Tim & Name removed
4736 Cochees Ave

Report a concern   December 15, 2013 — Rated 10 out of 10 by Mary Goodby Zerorez Boise
What do you like about our products and services?

I really like the staff who come to do the work. Both times the person has been professional and thorough.
I also like the shorter length of time it takes for carpet to dry.

Report a concern   December 15, 2013 — Rated 10 out of 10 by B.G. Zerorez Boise
What do you like about our products and services?

They do an excellent job on the carpets and the carpets look like when they were new 4 years ago

Report a concern   December 13, 2013 — Rated 10 out of 10 by R.A. Zerorez Boise
What do you like about our products and services?

Servicer wore booties

Report a concern   December 12, 2013 — Rated 10 out of 10 by P.B. Zerorez Boise
What do you like about our products and services?

Using no chemicals or detergents to clean my carpet is fantastic, and the carpets look great!

Report a concern   December 11, 2013 — Rated 6 out of 10 by S.S. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You did an acceptable job, but I didn't see much difference from the other carpet cleaners I've had before. I will probably have you come again just because I don't like all the chemicals left in the carpet. I don't have time in my schedule for you to come to my home again right now.

Thanks

Report a concern   December 11, 2013 — Rated 10 out of 10 by L.L. Zerorez Boise
What do you like about our products and services?

Carl was professional and personable!

Report a concern   December 11, 2013 — Rated 10 out of 10 by Ken Ramage Zerorez Boise
What do you like about our products and services?

First and foremost was the young man who did the work. He's a great representative for your company. He smiled the entire time and was very pleasant all while he was working. Any questions or concerns that I had were taken care of very personably and professionally. The work he did was absolutely a 10+. Even my wife, who I must say has very high expectations when she pays for a service, was as impressed as I was. Thanks so much for the work done and the professionalism shown by this young man. (I'm sorry that I don't know his name.)

Sincerely,
Ken Ramage

Report a concern   December 9, 2013 — Rated 10 out of 10 by C.A. Zerorez Boise
What do you like about our products and services?

I like the fact that there are no harsh chemicals involved and my carpets FEEL and LOOK clean!

Report a concern   December 9, 2013 — Rated 0 out of 10 by A.J. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The owner of the house I was renting charged me to pay another company to clean the carpets after your company was done.


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