- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Hot water extraction cleaning method without any soap or chemicals.
We think you do a great job. I've just never been asked for a carpet cleaning recommendation. :)
The technicians, the effectiveness of the product and no chemicals.
Thorough service and willingness to please the customer. She did a great job.
no chemicals- got everything out except one very small spot. The guys were great!
Prompt flexible easy to get appt clean feeling no smell
He did a thorough cleaning job, explained what he was doing, wasn't pushy, and was a pleasant young man.
Slow the process down and do a great job first time.
I am so very pleased with your service, I will never use another company for cleaning our carpets. They look amazing so clean and fresh,no odor whatsoever. We have smokers,pets and a wood burning stove in our home, the results were unbelievable.
I would also like to commend the young lady who did our service. She was so professional,and conscious just a joy to have in our home. I hope I will be able to request her on our next service.
Thank you again for such a beautiful job well done! Jean
The professionalism of your employee. For asking me if I was satisfied, and going over my problem areas again after the carpet dried to see if more could be pulled out.
Service is ok. Products are ok. The only problem i had this time was the carpet was too wet. Took forever to dry.
Wasn't happy this time had to have you come back and do it again. It was much better the second time. Should have been done right the first time. Carpet was not clean after the first visit .
Very good cleaning. Professional people.
Your people were great.....
My carpet looks great! Always appreciate finding products and services rendering the advertsed results.
I like that they will listen and stand by their products they came backout right away to fix my problems
Came back out and fixed the issue, they stand by their work
Very very happy with the service and how lovely my carpets look. Also, no smell or crunchy carpets. They stay cleaner longer and I will always have Zerorez back to clean my carpets.
I realize there are liability issues and limits, but more and more of your clientele will be disabled like me or elderly and unable to move furniture prior to your arrival. If this worry was removed or at least lessened, more people would be likely to hire you. Again, I realize this would not be without its own issues. Just wanted to throw it out there.
No chemicals used
The work was completed in a timely and professionally manner.
Very organized and knowledgeable and ofter good advise about your methods is used and how it cleans the carpet.
Super clean, no chemicals, was completed quickly, it dried very fast, great friendly, knowledgeable workers. Love it!
That no chemicals are used.
The carpet in the family room doesn't look like we would like. The rest of the house is acceptable. I think that for $350 we should have gotten better results.
They work!
Just waiting to see if the carpets, stay clearer longer.
my "appointment window" was booked on line for 8 - 11 am. the appointment time was changed without talking to me and moved to 11a to 2p. The 3 hour window is not convienent anyway, but to change the appointment was very frustrating. Do you realize people take time off from work to be at their home for your tech to arrive??? your receptionist said the appointment on the computer showed that it was booked for 8-11 and "didn't know why it was changed". Great.
Has a nice fresh scent and got our grungy carpets really clean.
Dry time and using no soap