- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our serviceman worked his tail off! My furniture and rugs look amazing. Very professional, courteous and informative.
The appointment started on time and I received a call prior to arrival, which I appreciated very much.
Titan is professional, friendly and knowledgeable. We walked around my house and discussed each area and specific treatments as part of the process. I appreciated his suggestions as well as his explanation of procedures and cost. I had engaged Zerorez once before but Titan is superior to previous personnel, and I am glad I engaged the service again.
Dries quick
Gets rid of stains.
Lack of pricing transparency. Long turnaround time and more expensive compared to local services.
Just one call to get receipts. Not three. I love zero rez and Victor. I recommend you. Process is great. And Victor is dedicated and honest.
Very professional!
Best carpet cleaner!! Have used Zerorez for 12 years, they are on time and leave no mess behind.
After the cleaning, the carpet generally looked better, and Victor was good to work with. However, the more heavily trafficked areas did not show much improvement. Last time we used Zerorez, the darker areas looked much better, so we were hoping for the same result.
The most important part of your service yesterday was you arrived on time as I had a real time crunch. I was notified when they were finishing up and it helped me get to my next appointment on time. The carpeting was clean and beautiful. Thank you
Very knowledgeable and helpful ! Great job! Rugs look like new!!!
Not toxic chemicals used
Your product really works, cleans. And the technician was very helpful and went above and beyond!
Rep called as promised and showed up right on time. Cleaning was complete efficiently and the acro mats look and smell great!
Kind, clear and efficient!
Great service. Escellent work.
My carpet looks and smells so much better. Very big improvement. My sister came home from a skilled nursing facility and noticed the carpet was so much cleaner.
I am very happy.
Carpets look great no strong smell and dries quickly
Your technician was excellent in every way. Courteous, careful, professional, and diligent. Please thank him for me. He did an excellent job.
The large curtain and rod was pulled down and left in a heap on the floor for me put back up until I was able to catch them in time to help put it back up. Turns out they broke the rod and left two gashes in the wall. I now need to sand and fix these bay window walls. They also damaged the white stair railing scrapping the paint off with what I assume was the large ladder- the one worker offered to paint it if I got him the paint but I wanted it right so I declined. They left a vent part on the carpet and found they didn’t put many things back all over the house - just sloppy work!!
Then the quote was off by -/+ $200.00 and they told me they couldn’t clean the dryer duct because it came out through the roof- I was like what?? I showed them it was simply behind the wall of where the dryer was behind a garbage can. So disappointing!!
Kept in communication regarding appointment and arrival time. Technician called after finishing job; provided excellent service.
Very thorough and great job
Staff was very knowledgeable about their products, informed me about several other cleaning services they provide but was not pushy about it. Also I had him clean my big wall in closet and before he did he told me the cost (which was minimal ) but I appreciated him being upfront before cleaning it.
Isaac and Jackson were very courteous and completed the cleaning in less than two hours. The carpets look great!
The look and feel of my carpets after you cleaned them.
Charge was as exactly as quoted. In and out on time.
Very polite technician.
Thank you. Will use again as needed.
Cody did an excellent job cleaning my carpets. He was efficient, polite and understood the product very well. He did a 5 star job!
Titan was a good working and took time to explain things and answer questions! Carpet was soft to touch once dried! Thank you!
Communication was great before appointment, showed up during appointment window and did a thorough job. Carpets seem refreshed and much cleaner than before the visit.
“Clean “ carpet care without chemicals and soap residue. Fair pricing. Super nice guy who cleaned our carpets.
I love that the cleaning solution is non toxic and the gentleman that performed the cleaning service was so nice!