- Phone: 208-383-1000
based on 10976 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very responsive and professional
No residue carpets never been cleaner!!
Wonderful efficient professional work friendly and the old rugs look spectacular really great!!
They did a good job and cleaned up after themselves
Working with Zerorez from the time I first contacted them to when they were completed was easy and stress less. The technician , Joshua , arrived on time, was professional, efficient , informative and pleasant.
I would recommend them.
Friendly, knowledgeable technicians. No chemical residuew
Nice tech.
Very thorough
The service was fast, friendly, and out carpets look amazing! There’s no crusty, residue feeling like most other carpet cleaning products.
I only use Zero Rez for carpet & upholstery cleaning because I like their method of cleaning. My carpets come out clean & dry within a few hours. The service is very professional & take pride in their work.
Keenan, the service provider was very considerate and efficient and personable. He did a great job.
Thanks.
Joshua did an awesome job and was very friendly!
Some spots that were an issue were still very prominent. I have had zero rez services before and it was an excellent carpet cleaning. But when I came home and saw the worst area of the carpet I was a little disappointed I was also able to lift the stain my self after further inspection, which I felt that if he gave the area a bit more attention it would have been suitable. I was offered a second visit after the carpet was dried but of course at an additional cost of $150 per hr. No thanks
For the amount that was paid and for the service the first time was great so I expected the same results. But I will say I myself was not at home to view and consult with the technician, I had to just take his word and I assumed it wasn't very visible.
Nothing Isaac was great. The rug looks good
Titan does excellent work; very thorough with a keen attention to detail.
No residue, clean smell, professional
Lack of chemicals
Great follow-up, excellent cleaning!
Great job.
Cody did a nice job for us. He called and asked if he could come early, which was great. He explained the process thoroughly and took care of our home during from start to finish. The carpet looks great. Thanks.
I lost be how good the carpets look
I love that there was no detergent smell or residue left on my carpet.
We used zero Rez last year and were so impressed that we recommended the company over and over again to all of our friends and family. It has been almost exactly a year since you had come out and we were definitely due for another cleaning. Other than a bedroom that had some more major problem areas, the rest of the rooms in our upstairs were average wear and tear. Including a foot traffic area where we regularly rock our son to sleep, a speckled area of liquid foundation, and a pet accident spot in our hallway. We had you out yesterday and none of these stains were removed. I am beyond unsatisfied with the job that was done. There is at minimum one very visible stain left in all four bedrooms, that are VERY similar to what came right out of the carpet last year when you came out. I don’t know if it’s something to do with the equipment or the technician, but we are beyond unhappy and dissatisfied.
Super friendly and informative! Great quality of service.
On time, Quality work, answered all my questions, our carpet & duct work have never been this clean. Travis, our Technician was Polite, Respectful and completed the work in a positive time frame.
No residue and carpet dried quickly.
I highly recommend Zerorez.
Very thorough and great job.
I'm pleased with the technician of very knowledgeable and professional. However, after carpet has dried, I've noticed at least two areas in the living room seem dirtier than before the cleaning. Not sure why it looks that way. Please contact me when you are available to stop by and look. I work full-time this week, but this coming Saturday I will be home. Thank you , SandyW
Great customer service ! Very thorough and professional !
Knowledgeable fast friendly good job