- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
This young man did a great job. My carpet looks great.
The technician did an excellent job on the carpets and super job on the tiles in the master bathroom.
Your service was outstanding. We love how our carpets look and feel. Very fast drying time.
Nick and his helper are amazing !
If not for him I would have cancelled but am glad I didn't. The tile our main concern came out better than we expected.
The issue was call center said cost would be from $329 To the most of $400. It ended up being almost $1100. Nick talked to his boss and got it down to $966. I would say the call center although being very pleasant have some issues.
The carpet area came out great with very little dampness. Also I could tell there was no soapy residue.
Thanks
MIKE
Meridian Id.
I was very pleased with the products used on my carpets. After they were dry and I walked on them with my bare feet they felt so soft and the fiber looked like new. I was very pleased with your technician, Larry, as he is very personable, very knowledgeable and answered all my questions
They were friendly, courteous, and professional. I recieved calls confirming my appointment and when the tech would arrive. They answered my questions concerning the protectant application and length of drying time. I plan on using thier services again...next year!
I loved the guy that came in to clean for me. Very professional, kind, attentive, and connective.
I heard about your company on KBOI. Zach was prompt, very professional and did a great job on our carpets and chair. They look great and I will use you company again. We are going to bring an area rug to your location for cleaning.
I was however not happy paying $100 to clean the chair. My wife wanted it done so I paid. I have friends who do construction. They tell me the change orders are where they make their extra money. The chair took less time than a room cleaning for which you charge $39 for KBOI listeners.
With respect, First name removed
I absolutely love how my carpet looks and feels. I was amazed at how fast it dried. The employees were super friendly. I will NEVER go with another company.
Carpet cleaning was fast and they did a great job!
I like the results, plus the fact that no harsh chemicals are used in the cleaning process! We've used Zerorez for several years and we've always been happy with the technicians who came to our house...always friendly, courteous and knowledgeable about the product.
The way the carpet and furniture was clean . And the gentleman was very pleasant
Very thorough
Easy to make an appointment on even a mobile device. Was even able to make an appointment for the next day instead of a long wait. Tech came out early since he had the time and was done fast. No problems at all and handled things great. Was even great with my two year old who was super curious about everything and wanted to help.
Great service technicians!
Our carpet looks, feels, and smells like new again.
Reliable, fast and efficient
The service was great and I was extremely please with the way my carpets looked when the job was finished. Thank you very much.
I loved how Nick got my tile grout cleaned. Amazing! And he was so conscientious about getting it done right Already handed out all his cards.
Pamela K
Zerorez was quick and professional.
Thorough and efficient. They technicians know what they are doing and take pride in their work.
They are effective, green and my technician was super pleasant.
I am a repeat customer of Zeroez in Boise and will continue also! They have the BEST customer service (super important in any business) and they do a fantastic job as well! Eric was our guy who cleaned our couches and love seat as if they were brand new! Eric took his time and really did an amazing job!
They can schedule you quickly and they are on time, and very thorough in there work!!
When I called in I mentioned I needed under the beds cleaned also and was told not a problem. The tech. Said that he could not do it. Very disappointed. The tech. Did a good job other than that.
Great service! Job completed as promised. Would recommend Zerorez to everyone!
consistent quality fast!
Beautiful results!
All
Everything!
Friendly service and effectiveness.