- Phone: 208-383-1000
based on 11710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service and information
The technicians showed up early and worked quickly and efficiently. Our carpets looked and smelled better instantly. There was no chemical or soap smell which was so refreshing. It was really nice not to have my house smell like chemicals for days. It was also nice how fast the carpets dried. They answered all of my questions and even offered a few tips to keep the carpets cleaner longer. Thank you so much for a job well done. I will be using you again and telling people to use you as well.
Zac, the technician, was friendly, knowledgeable and quick working. He cleaned and scotch guarded my sofa, and it looks brand new!
Great care. The tech knew what he was doing and was aware of more things that had happened to my carpet than I was!
Friendly service prompt appointment
You were on time. Competent workers who explained . They were considerate and accommodating. I would and have referred them to my friends.
Friendliness of the staff and the fact that zero chemicals and residues were used. I hate the smell of carpet cleaning chemicals so the fact that this was non toxic was huge! The carpets looked and felt cleaner, we will definitely use the company again!
I really liked the considerate customer service from Shawn and the way the room smelled so fresh afterwards. We have pets and this made a significant difference!
They were on time, very polite, and did a great job.
Fast, friendly, prompt, carpets look wonderful. Thank you!
The service was fantastic. My carpets look very clean and I am very happy with the outcome.
Sebastian was very professional and efficient when he cleaned our carpets!
Our carpets are clean and beautiful again.
Guys that came were nice, but they didn't have enough foam blocks to put up all the stuff we couldn't move out of the rooms. They also seemed to prefer not to move things or do anything 'extra'. There was no way I could tell how much cleaner the carpets were (ie see the muddy water or anything) so I basically have to go on faith that it even helped. I was worried about the carpets being wet when they left...but I guess that's normal. they dried a lot fast than he said they would, which makes me think he didn't really know how to tell how long it would take.
overall nothing terrible, but also nothing outstanding. he did forget to do one coat closet I had cleaned out and showed him.
Your carpet cleaners we're very professional. The only thing I would say you could improve is the price. This service was very expensive. If our carpet didn't require Zero Rez, we would not have used this company. Our carpet was clean, but many carpet cleaners in the valley could have cleaned our carpet for less.
Friendly knowledgeable staff.
Very easy to schedule. Cleaner was efficient and friendly.
Great job by Eric and Rusty,,, they represent you well!
Quoting me 20 gallons at $65 per gallon. That is also most criminal.
Love not too wet when done and the carpet is not crunchy.
Great service, fast and our carpets look great
Guys were great and gave honest feedback and recommendations.
It was fast and the carpet looks better than ever
Carpet is very clean
Quality services w/out chemicals that cleaned our carpet very well.
Carpets look new again and the customer service was amazing!
Ease of booking. Professional and prompt technician
They did an amazing job and were very helpful! Thank you for providing a great product.
The person cleaning my carpet broke a lamp. I did go and purchase a set cause I could not find one that even came close to the one I had. I will be contacting the office for reimbursement. The cleaning was great.
Wow! I was so amazed by how beautiful and new our 12 year old carpets look after your service!

Zerorez always does a great job. I highly recommend them .