- Phone: 208-383-1000
based on 11497 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service was above and beyond absolutely amazed by the tech and will request him in the future very very highly recommended thanks
Sean was great. Carpet looks great. Thank you.
This is the second time Zerorez has cleaned my carpets. The service has been excellent both times. My carpet looks new again, all discoloration on the traffic areas is gone, the carpets dried quickly, the technicians were polite, on time, helpful and worked quickly and efficiently. The cost was reasonable. I highly recommend Zerorez! Stephanie Larrondo
Timely, courteous people, competent.
Thanks for the service.
I love that there are no chemicals in the cleaning solution, no crunchy, coated carpet! The service is performed quickly, and the carpet is completely dry by overnight.
Awesome service! and no yucky residue!
When my dog got into some chocolate protein powder on the brand new “champagne blush” guest bedroom carpet Zerorez came to my rescue in very short order (I was leaving town a few hours later) and cleaned up the mess. It was such a relief to not have to worry about it while I was out of town. Thank you!
Nick was very professional and had a good understanding of how to treat different kinds of spots on different surfaces. It was quite apparent that he really enjoyed and took pride in his work.
Fast response time, carpet looks great.
Great service!
My carpets have never looked so good after a cleaning... took years off of them. Nice, courteous and helpful technician...The carpets were dry same day , not wet and soggy after three days with a previous well known company...This is a remarkable cleaning method..Highly reccomend
Super fast scheduling, arrived early, very professional, and got the job done fast too.
Very professional and extremely knowledgeable on your products
The floors looked great and the technician left the store like I asked him to. Thanks!
Polite.
Considerate.
Diligent.
Kept to estimate.
Friendly.
Clean ducts may mean no sneezing. Very satisfied.
Very courteous and professional and even punctual. Plus rugs n carpet look great!!
No chemicals
Cleaned everything really well. No chemicals
Cleaning methods
Everything was great from the ease of scheduling through the service. The carpets look great!
Your professional who came and did the wonderful cleaning of our kitchen chairs and recliner. He came, made sure he wore shoe protection, diligently worked to remove all stains, yet could not get all out. He pointed them out to us. We are very pleased with what he did.
Your service guys were on time (actually early); put on protective shoe booties, covered all exposed corners to prevent damage and did a very thorough job.
There was staining water marks that looked like puddles of water were left on the hardwood area. They cleaned up ok but was pretty disappointed when i saw that.
Friendly Staff and very effective and hard working. Products did clean a lot of the tough stains that we didn't believe would clear up. Thank you again.
We originally contacted Zerorez under the recommendation of Dillabaugh the place where we purchased carpet. We had a stain made from jello. The carpet cleaner was unable to remove the stain completely, but we were still charged $150.00. The stain removed they used, zerorez stain oxidizer took four days to dry up and after it dried it left an awful smell (like vomiting). I also asked if they gave military discount and the young man said it would be 5%, I as never given the discount. I ended up paying $348.00. I was quoted between $132 and $198. I was told it took longer with the stain than they thought and they charged by the hour.
No chemical smell, and the carpets were left clean and fluffy.
On time, professional, personable and quote did not vary.
I love how well zerorez does every time. Your service technicians are great. Will not use anyone else

Aiden did a great job and we would recommend everyone we know to use Zerorez Boise!!