Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11497 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 11, 2019 — Rated 10 out of 10 by Greg Weyerman Zerorez Boise
What do you like about our products and services?

Friendly and thorough

Report a concern   March 11, 2019 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

Easy to schedule, friendly service, quality work.

Report a concern   March 11, 2019 — Rated 10 out of 10 by J.B.N. Zerorez Boise
What do you like about our products and services?

Steam cleaning and how knowledgeable your technicisns are about your products and services. Had my sofa cleaned for the first time, was nervous but it turned out beautiful!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Eva Gay Yost Zerorez Boise
What do you like about our products and services?

Initially very accommodating of my time frame needs. Zach called ahead, arrived on time, discussed the price quote to be sure I understood, and was very informative of the progress throughout the process. Both tile and grout look beautiful. Very satisfied!

Report a concern   March 10, 2019 — Rated 10 out of 10 by Melissa Klassen Zerorez Boise
What do you like about our products and services?

I love how clean my carpets feel! So soft!

Report a concern   March 10, 2019 — Rated 2 out of 10 by M.H. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Although the person cleaning my carpets was great the main reason I had them cleaned was due to dogs urinating on the carpet. After the cleaning there was a strong cleaning solution and urine smell that did not go away for a few days, and now there is a lingering smell of urine at all times. When examining the carpet up close in the target areas there is a strong smell of urine worse than before the carpets were "cleaned".

Report a concern   March 9, 2019 — Rated 10 out of 10 by Bobbie and Robert Hernandez Zerorez Boise
What do you like about our products and services?

Zerorez is Perfect! Our new house carpets look amazing and are so Clean! Everything was Dry and Fresh really quickly!

We'll be using Zerorez again to clean our home carpets and then put the house up for sale!

Report a concern   March 9, 2019 — Rated 10 out of 10 by J.A.W.H. Zerorez Boise
What do you like about our products and services?

Great job. Spot is gone. Thank you.

Report a concern   March 9, 2019 — Rated 10 out of 10 by D.P. Zerorez Boise
What do you like about our products and services?

How the carpets end up feeling.

Report a concern   March 9, 2019 — Rated 0 out of 10 by S.K. Zerorez Boise
How did we disappoint you and what can we do to make things right?

My name is Name removed. I had my carpets shampooed yesterday I just got home and checked the carpets. They look horrible. (My Dad was here) when the carpets were semi wet they looked good. I am completely dissatisfied! With the amount I paid I excepted it to be done better then it was. I have used other services that have done a far better job not to mention they were way cheaper. I heard your ad on the radio and the DJs seemed to have glowing reviews so I thought I would give y’all a try. I was completely wrong! Lesson learned!
Name removedPhone number removed413

Report a concern   March 9, 2019 — Rated 10 out of 10 by D.W. Zerorez Boise
What do you like about our products and services?

I have found Zerorez to be professional, prompt and very proficient. They arrive within the appointment time range agreed upon. They do the walk through and ask if there are any problem areas, and then they get to work. They cover their shoes, protect wall corners, and are careful of any water on wood floors. They have always given a bit of extra attention to my heavy traffic areas. The carpets are left clean, with no residue, and dry pretty quickly. I like that they do not use detergents or harsh chemicals.

Report a concern   March 9, 2019 — Rated 10 out of 10 by Chet Johnston Zerorez Boise
What do you like about our products and services?

Very courteous technician who did his best to clean the most stained areas.

Report a concern   March 9, 2019 — Rated 10 out of 10 by S.C. Zerorez Boise
What do you like about our products and services?

Fast, friendly, professional and on time. We had a great experience!

Report a concern   March 9, 2019 — Rated 10 out of 10 by L.G. Zerorez Boise
What do you like about our products and services?

Nick does a great job on our carpets every time!

Report a concern   March 9, 2019 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

Good product

Report a concern   March 8, 2019 — Rated 9 out of 10 by E.M. Zerorez Boise
What do you like about our products and services?

Technician very knowledgable

Report a concern   March 8, 2019 — Rated 10 out of 10 by Becky Skinner Zerorez Boise
What do you like about our products and services?

Always do a fantastic job!!!

Report a concern   March 8, 2019 — Rated 10 out of 10 by Donna Vaughn Zerorez Boise
What do you like about our products and services?

I love that Zerorez does not leave my carpets extremely wet. The carpets dried quickly and felt nice and soft after drying. The technician was polite and not pushy.

Report a concern   March 8, 2019 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Professional staff and quality cleaning of my mattress after potty training accidents!

Report a concern   March 8, 2019 — Rated 10 out of 10 by Joyce Rasmussen Zerorez Boise
What do you like about our products and services?

Good value, friendly voice on phone, professional courteous service, great results. Carpets are clean and feel so nice walking barefoot on them

Report a concern   March 7, 2019 — Rated 10 out of 10 by W.D. Zerorez Boise
What do you like about our products and services?

Clean and dry - not sopping wet like some.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Bud Peters Zerorez Boise
What do you like about our products and services?

Great service. Best carpet cleaner in the Treasure Valley.

Report a concern   March 7, 2019 — Rated 10 out of 10 by Teresa Chafin Zerorez Boise
What do you like about our products and services?

The carpet smell was so clean smelling and fresh not like other carpet cleaning I have had done.
The person was on time and did a very thorough job and it looked so nice & clean. The person cleaning was very friendly and personable and went through questions that I had or he explained the process which I appreciated. The prices are very affordable and I thought very reasonable.
I would definitely give them a high thumbs up and recommend them .

Report a concern   March 7, 2019 — Rated 9 out of 10 by L.D. Zerorez Boise
What do you like about our products and services?

ZeroRez is a very non-invasive carpet cleaning company. Their equipment is quiet, their staff are professionals, they use fans to help the carpets get a start on drying before they leave and the house does not have that wet dog / wet carpet smell for several days after they clean. In fact, within 24 hours, you are able to return all of your furniture to the cleaned rooms and restore order to your home quickly.

ZeroRez does a great job, you should use them if you are able too.

Report a concern   March 7, 2019 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

The people always do a great job and seem to take pride in their work.

Report a concern   March 6, 2019 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

our carpets look fantastic! (and we've had several companies whose work was not great)

Report a concern   March 6, 2019 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

you do a very good job at a very reasonable price, you show up on time and do a great job

Report a concern   March 6, 2019 — Rated 9 out of 10 by Bobbie Jordan Zerorez Boise
What do you like about our products and services?

Service and end result was great!

Report a concern   March 6, 2019 — Rated 10 out of 10 by D.D. Zerorez Boise
What do you like about our products and services?

It is great to have our carpets thoroughly cleaned without any toxic material.

Report a concern   March 6, 2019 — Rated 10 out of 10 by K.A.L.A. Zerorez Boise
What do you like about our products and services?

he was very respectful and did a very good job Thank you!


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