Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 4, 2019 — Rated 10 out of 10 by Lil Folkner Zerorez Boise
What do you like about our products and services?

Prompt response
Professional service

Report a concern   January 3, 2019 — Rated 10 out of 10 by P.A. Zerorez Boise
What do you like about our products and services?

Clean carpets, courteous technicians, and friendly staff!

Report a concern   December 28, 2018 — Rated 5 out of 10 by S.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

Carpets were not cleaned well enough for our move out. We have used in the past and things were done better.

Report a concern   December 26, 2018 — Rated 9 out of 10 by S.F. Zerorez Boise
What do you like about our products and services?

I liked the technician, Zack, and the results.

Report a concern   December 26, 2018 — Rated 8 out of 10 by K.B. Zerorez Boise
What could we do to improve?

The price was higher than competitors

Report a concern   December 24, 2018 — Rated 10 out of 10 by Owen Peterson Zerorez Boise
What do you like about our products and services?

From my initial contact with Zerorez through when the technician finished the job, the entire experience was very professional. The appointment time was prompt. The technician explained every step of the process, made great recommendations, and was very pleasant. Every carpet in my entire house is super clean and exceeded my expectations. Great company!

Report a concern   December 23, 2018 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

Person cleaning was very efficient and did a super job. He called to let me know time he would be arriving.
Very pleased with the work!!

Report a concern   December 23, 2018 — Rated 8 out of 10 by L.H.K. Zerorez Boise
What could we do to improve?

After the carpets dried most of the stains were back.

Report a concern   December 23, 2018 — Rated 10 out of 10 by K.R. Zerorez Boise
What do you like about our products and services?

Quick, easy, and efficient service. The house looks great! :)

Report a concern   December 22, 2018 — Rated 10 out of 10 by K.V.D.W. Zerorez Boise
What do you like about our products and services?

Natural

Report a concern   December 22, 2018 — Rated 10 out of 10 by F.H. Zerorez Boise
What do you like about our products and services?

I know it is expensive to finish up but my dog get separation anxiety bad.

Report a concern   December 20, 2018 — Rated 0 out of 10 by T.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

First of all, I was charged $112 for two rooms and a hallway. He told my husband it would only be $75. The tech only did one room 1/4 of another and a small hallway, was in and out within 35 minutes. That is evidence the areas are small.

I was able to get over the cost...if the job was well done. Two weeks later, the carpets are still spotted, the 1/4 of a room has some kind of residue which may be because of my personal cleaning efforts, but the tech couldn’t even clean that.

We’ve used ZeroRez a number of times, as has my mom, my sister and brother. Thus has been the most disappointing cleaning.

And to make matters worse...the techs were vaping while working.

Report a concern   December 20, 2018 — Rated 10 out of 10 by P.G. Zerorez Boise
What do you like about our products and services?

The representative was on time for the appointment. He was very thorough going through the rooms that I had requested to be cleaned. He explained each step of the cleaning process and if extra treatments needed to be done but didn’t force me into doing those treatments. I would have your company clean my carpets again in the future.

Report a concern   December 20, 2018 — Rated 10 out of 10 by Carolyn Miller Zerorez Boise
What do you like about our products and services?

There was glue residue from plastic out in the carpet during a remodeling project. It continued to create a dark path in the carpet.
It’s gone!!! Super job!
Definitely we will be calling next time we need are carpets cleaned!

Report a concern   December 20, 2018 — Rated 9 out of 10 by S.W. Zerorez Boise
What do you like about our products and services?

It was quick and efficient and it left our carpets looking great! Eric was very knowledgeable and helpful. Thank you!

Report a concern   December 20, 2018 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

Great

Report a concern   December 19, 2018 — Rated 10 out of 10 by M.A.J.H. Zerorez Boise
What do you like about our products and services?

They were very friendly, on time & explained the cleaning process very well. The stains are gone & my carpet looks great!

Report a concern   December 19, 2018 — Rated 10 out of 10 by T.H. Zerorez Boise
What do you like about our products and services?

Sebastian was great. Super friendly and professional. The carpets looked absolutely amazing when he was done! Stains that had been there for years came out. Thank you!

Report a concern   December 19, 2018 — Rated 10 out of 10 by Chris Fuentes Zerorez Boise
What do you like about our products and services?

Tech was very helpful, friendly, and informative.

Report a concern   December 18, 2018 — Rated 10 out of 10 by Diane Fiello Zerorez Boise
What do you like about our products and services?

Excellent people who do a great job!

Report a concern   December 17, 2018 — Rated 10 out of 10 by M.A.O.T. Zerorez Boise
What do you like about our products and services?

Thank you! Good job!!

Report a concern   December 16, 2018 — Rated 10 out of 10 by C.B. Zerorez Boise
What do you like about our products and services?

Everyone was very courteous. Also, Everything about the process was prompt and handled professionally

Report a concern   December 16, 2018 — Rated 10 out of 10 by E.S. Zerorez Boise
What do you like about our products and services?

Fast but efficient service! Were happy to answer my questions. Reasonable prices too!

Report a concern   December 15, 2018 — Rated 10 out of 10 by Susan Thomson Zerorez Boise
What do you like about our products and services?

Your vert worker Zachary was very professional and he seem to know the product well and explain it and he did a great job on my carpet’s.

Report a concern   December 13, 2018 — Rated 10 out of 10 by G.B. Zerorez Boise
What do you like about our products and services?

on time and did good job

Report a concern   December 13, 2018 — Rated 10 out of 10 by D.A.T.G. Zerorez Boise
What do you like about our products and services?

Your technician arrived on time, did a very conscientious job, was very professional and completed the job to my satisfaction

Report a concern   December 13, 2018 — Rated 9 out of 10 by N.F. Zerorez Boise
What do you like about our products and services?

Nice folks and prompt Couch and chairs look awesome!

Report a concern   December 13, 2018 — Rated 10 out of 10 by D.E. Zerorez Boise
What do you like about our products and services?

Zack did a wonderful job cleaning our carpets. He called before he arrived, was very friendly and courteous, made sure we understood the process and provided tips on caring for our carpet. Great job, Zack. Thank you.

Report a concern   December 13, 2018 — Rated 10 out of 10 by S.O.C. Zerorez Boise
What do you like about our products and services?

One of the dining room chairs did not come completely clean and I am not sure if you tried again if it would get cleaner. Let me know if you would like to try again on the chair. But the other furniture looks great and the guys were great too.

Report a concern   December 13, 2018 — Rated 10 out of 10 by K.S. Zerorez Boise
What do you like about our products and services?

Service was timely, courteous and professional!! Will definitely continue to use your services.


Privacy Policy