- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great service person. Tidy and efficient
Great customer service!
Great, thorough cleaning. Careful about corners. Nick was a great technician.
The gentleman that serviced our house was very professional and knowledgeable. He was quick, thorough, and made sure I knew exactly what the pricing was and what my final bill would be. I really appreciated the straight forwardness of the pricing. Also, my carpets look and feel AMAZING!!!! Thank you Zerorez, I have been converted :)
The service was outstanding
Our technician was very professional and did a great job with our floors.
You definitely aim to please your clients. We appreciate you!
Zach was great! He was very informative and thorough. Carpet dried quickly and looks great. Really love that there is no product that will catch dirt. Carpets feel good underfoot. I’m having my wool rugs done next!
Tina Last name removed
Quick and convenient scheduling. The professionalism of the service provider
My carpets look new after they were cleaned by Zerorez. Thank you!
The carpet never looked cleaner. I will be doing my upstairs bedrooms the first of the year and will definitely be calling Zerorez. The person who cleaned my carpet gets a ten and I hope I get him the next time. Thanks so much.
This is the first time I have used Zerorez. The carpets look nice. The employee was very nice and seemed good at what he does and the process. The proof will be on the living that takes place. I would highly recommend you. In fact I just did to my daughter.
Easy to schedule. Friendly, courteous and hard working staff that came to do the work. Thank you!
Sean K was extremely helpful, knowledgeable, and above all else patient with all my questions and concerns. Never did I feel like I was being rushed or any question too silly. He provided excellent customer service and was very thorough in each room. Next time I book with Zerorez, I will specifically request for his schedule and will wait for his availability.
Very prompt and on time! Worked quickly and effiently too!
Easy to schedule. They called me in the morning and told me when they would be there. Safe for the environment and pets.
The service people can communicate with ease. Every single time, Im honestly surprised at how professional and personable they are. But they also work really hard and they know what they’re doing. I really appreciate that.
The product is equally great. Carpet actually feels clean. No grimy residue whatsoever. Just genuinely clarifying. I’m very, very happy with ZeroRez.
Thorough
Fast, great job. Smells so clean when done!
Fast, friendly, and cost effective!! My husband and I have always rented the DIY carpet cleaners from the local grocery store but this time we opted to have a professional come take care of it and boy are we glad we did. Once you rent the machine, purchase the pretreater, pet stain remover, and soaps you have spent the exact same amount of money as just having a pro come out BUT YOU STILL HAVE 4 HOURS WORTH OF WORK TO DO.
I will NEVER rent the grocery store DIY machine again. The gentleman who showed up at our home was extremely pleasant and knowledgeable, the work was done in less than half the time it normally would have taken me and my carpets are cleaner than they have ever been. Very happy customer!!
Thank you for your review! I love your comments! It is true, that often it is the same cost to rent the grocery store machines, and the detergents, and your own labor, as it is to have us come out and clean for you.
We are thrilled you had such a good experience, thank you for sharing!
Very professional fast friendly quick drying clean
You returned to take out stains the first man did not know how to remove./ Thank you.
Fast and efficient. He was knowledgeable and I will be using them again next year.
Zack was professional and completed the job in a timely manner.
Edan did a good job...BUT I had requested Sean for a reason ..(which was not that
I just liked him)...I was cleaning the carpets at my residence as they had been laid /were the same and used the length of time as my rental you had just cleaned...There is a dispute with the renter on his deposit...With the comparison of the two jobs..It would have been evident that the renters had abused them,
I hear your last minuite message left on my cell that Sean called in sick...and I understand that...But I did not get the results/information for this special circumstance.
0nce your house is turned upside down for cleaning you really cant wait until Monday .
Name removed
Carpets look great
Dried quickly and looks great!
Your employee did a great job and was very professional.
On time and polite.
I appreciated how the tech was very informative and took great effort to make our carpet look fresh again.