Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 11710 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 4, 2020 — Rated 10 out of 10 by C.F. Zerorez Boise
What do you like about our products and services?

Employees are knowledgeable, professional and courteous. They do a great job

Report a concern   March 3, 2020 — Rated 10 out of 10 by M.H. Zerorez Boise
What do you like about our products and services?

Their service rep was polite and professional. Their solution doesn’t smell and dries quickly. This is the second time they’ve cleaned my carpet and I’m very satisfied with zerorez’ results.

Report a concern   March 3, 2020 — Rated 10 out of 10 by Maureen Karamales Zerorez Boise
What do you like about our products and services?

They stand behind their 30-day Gotta Love It Guarantee™! I have ONLY used Zerorez to clean our carpets for at least the past 5 years, and have never needed a "revisit" until this last time for a particularly challenging dog urine spot. Owner Dave reacted immediately to my email (which I sent on SUNDAY!) to get my revisit scheduled. Kenna reached out to me early the following Monday to set the date.
Matt did a superb job in re-cleaning this area, and it looks spotless now and smells super fresh, as do the rest of the cleaned carpets which were done the previous week.
We are having a family gathering at the end of the month and another event with more people in early April, so to have fresh carpets to go with a clean home (the rest is on me ;-) will give us such peace of mind. Thank you once again, Zerorez!

Report a concern   March 3, 2020 — Rated 10 out of 10 by D.Y. Zerorez Boise
What do you like about our products and services?

I like that there are no chemicals involved.
Report a concern   March 3, 2020 — Rated 10 out of 10 by C.G. Zerorez Boise
What do you like about our products and services?

The carpet looks really nice! The job was done in an orderly and efficient manner. Anthony was polite and courteous. I was very pleased. Thank you!
Report a concern   March 3, 2020 — Rated 9 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

No chemicals, great service
Report a concern   March 2, 2020 — Rated 10 out of 10 by K.V. Zerorez Boise
What do you like about our products and services?

Sevice was excellant. Tech arrived on time, ready to get started and gave me the important information that I needed to be able to complete job efficiently. Tech was knowedgeable, friendly, and professional. Carpets looked great and smelled great. The one area where there was a spot was totally cleaned and had disappeared when tech was finished.
Report a concern   March 2, 2020 — Rated 10 out of 10 by A.B. Zerorez Boise
What do you like about our products and services?

Great service and product! Matt was most helpful!
Report a concern   March 2, 2020 — Rated 10 out of 10 by M.W. Zerorez Boise
What do you like about our products and services?

Very professional and my carpets look great!

Report a concern   March 1, 2020 — Rated 9 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

no chemicals used
Report a concern   March 1, 2020 — Rated 10 out of 10 by Tina Burke Zerorez Boise
What do you like about our products and services?

Always amazing.

Report a concern   March 1, 2020 — Rated 10 out of 10 by C.L. Zerorez Boise
What do you like about our products and services?

I have issues with chemical allergies & with ZeroRez- no problem.
Report a concern   March 1, 2020 — Rated 10 out of 10 by S.P. Zerorez Boise
What do you like about our products and services?

The technician was absolutely fantastic and my carpets have never been so clean!
Report a concern   March 1, 2020 — Rated 10 out of 10 by Scott Glasgow Zerorez Boise
What do you like about our products and services?

We can’t get over how clean our house is now! We had carpets and tile cleaned. We are getting ready to welcome a baby and wanted to have the floors done so everything would be ready for her. The most surprising thing is how clean the grout is on the tile floors. Steve was so professional and did an amazing job. The services we had were worth the money!

Report a concern   March 1, 2020 — Rated 10 out of 10 by Lejla Masic Zerorez Boise
What do you like about our products and services?

The service was great. He did a great job spot treating our stains. Super friendly and wore his booties over his shoes. The entire process took about 2 hours for 90% of our home to be cleaned. We only left two rooms that we didn't clean. Will definitely use them again.

Report a concern   March 1, 2020 — Rated 10 out of 10 by M.P. Zerorez Boise
What do you like about our products and services?

My tech was awesome. He showed up on time, was very helpful with educating me on products that would benefit my carpet and prolong the life span. Very kind and helpful. I will be scheduling an appointment 6 months from now!

Report a concern   March 1, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Service and results were excellent
Report a concern   March 1, 2020 — Rated 10 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Great service and value!
Report a concern   March 1, 2020 — Rated 10 out of 10 by S.L. Zerorez Boise
What do you like about our products and services?

Our 15 year old carpet looks like new! Zerorez tech was friendly, professional, and did a great job!
Report a concern   March 1, 2020 — Rated 10 out of 10 by L.P. Zerorez Boise
What do you like about our products and services?

Zeroez technicians always do a great job with my carpet and furniture cleaning.

Report a concern   February 29, 2020 — Rated 10 out of 10 by M.M. Zerorez Boise
What do you like about our products and services?

Not only did you show up (unlike another company) but you even arrived ahead of schedule. You guys are awesome!!!!!!
Report a concern   February 29, 2020 — Rated 10 out of 10 by N.Y. Zerorez Boise
What do you like about our products and services?

Very friendly and knowledgeable people! Carpets looks great

Report a concern   February 29, 2020 — Rated 10 out of 10 by B.B. Zerorez Boise
What do you like about our products and services?

Matt was great and he did an outstanding job!

Report a concern   February 29, 2020 — Rated 10 out of 10 by Juli Gleason Zerorez Boise
What do you like about our products and services?

On time, thorough, great job, smells good, friendly techs and great prices!
Report a concern   February 29, 2020 — Rated 10 out of 10 by J.J. Zerorez Boise
What do you like about our products and services?

They do what they say and don't leave wet stinky carpet or upholstery after cleaning.
Report a concern   February 29, 2020 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

My cleaner was very personable and helpful, and easy to work with. He was able to remove a difficult spot on my run.
Report a concern   February 29, 2020 — Rated 10 out of 10 by Pat Grimmett Zerorez Boise
What do you like about our products and services?

Very pet friendly, both the product and the tech.
Report a concern   February 29, 2020 — Rated 10 out of 10 by N.S. Zerorez Boise
What do you like about our products and services?

Very pleased with the service!
Report a concern   February 28, 2020 — Rated 8 out of 10 by K.D. Zerorez Boise
What could we do to improve?

Not charge so much if some spots need extra work on them.
Report a concern   February 28, 2020 — Rated 10 out of 10 by M.A.J.B. Zerorez Boise
What do you like about our products and services?

David did a great job on the carpets and slate floor.Looks so much better.

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