- Phone: 208-383-1000
based on 11710 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great clean out come with no residue or chemicals
good cleaning. I liked the antibiologic treatment. Ezekiel did a great job. He was knowledgeable and very polite.
Our carpet is only about 3 years old and we have never had pets.
We had some minor stains/discoloration from coffee, etc being spilt and our carpet is a creamy white color.
While the carpet is a lot fluffier, none of these stains were removed. One of the coffee stains was spread around worse than it was prior to the cleaning.
The tech told me when he arrived that its more so about the carpet being cleaned than the stains being removed, which I kind of understand; we have a crawling baby and wanted the carpets cleaned more than anything, but based on your advertisements, it clearly shows very dirty carpet being cleaned very well. This is very misleading.
Thank you for your review. If you feel the cleaning wasn't as good as you were expecting, we do have a 30-day, Gotta-Love-It-Guarantee. We have reached out to you, and are awaiting your call for us to come back and re-clean those areas you are concerned with.
Sebastian, your cleaning products and process!
Your carpet technician was awesome! Explained everything, answered questions, worked hard and just did a great job. Very please with the cleaning service and no soap being used!
It was a very quick and efficient service! Our carpets look so much better.
Clean carpet
The technicians, Dave and Adrian were fantastic! I love how the carpet feels after they are done ! I had them out for pet stains and there was no smell or stain after they were done! Only clean and soft carpet! I highly recommend zerorez!!!
Fast and clean. Floors aren’t wet all day either!
Greg was very informative and helpful in treating the stains on my couch and rug. I would recommend him and zerorez to everyone needing carpet cleaning done!
Technician was informative, prompt and kind
Carpets dry quick, like that you even have services for tile, sealer for grout! Our technician, Sebastian was excellent and personable!
Everything went great and the technician gave me quotes on my hardwood flooring as well as my tile floors.
My carpets look great!!
Very knowledgeable about getting my carpet as clean as possible, especially with a naughty peeing Chihuahua!
Adrian was great
Great job all around! Matt T. did an amazing job of cleaning our whole house carpets. He was kind and efficient and explained the whole process. Believe the reviews, they are real!
Prompt, courteous, professional and excellent service.
The no chemical residue
Really appreciated Michael’s work. He did an outstanding job on our carpets.
Our carpets are clean and that is wonderful. The only concern I have is the cleaner said the carpets would be dry in 4 hours. They were not dry till morning. I usually don't want to walk on wet carpet, but I had no choice.
Technician was very courteous and professional. He went right to work and did a magnificent job!
The results speak for the rating. I have a dog and the carpet took a toll from both of us. The carpet is now clean. The technician was professional and excellent to work with.
Great service, thorough, knowledgeable, respectful.
Good products and good service
Prompt. Efficient. Courteous. Did a great job cleaning the carpet.
No harsh chemicals used!! Floor came out way better than any other cleaners that I have tried.
Will be only using Zerorez for all my carpet cleaning.
Thank you for the swift and affordable carpet cleaning service
Very pleasant service guy. Carpet looks so much better. Happy.
Dave was friendly, personable, and did what he said he was going to do, and did it in a professional manner.