- Phone: 208-383-1000
based on 11495 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was very nice and conscientious.
I scheduled on line and got an appointment the very next day. Great service
I love your products. The carpets are just as you advertise - after cleaning there is no sticky or crisp feel to the carpets. They look new and respond as a new carpet would. I was really impressed with the blood removal. Amazing!
Your customer service is awesome. Your technicians were very professional and knowledgeable. They explained the process and asked questions to make sure they understood my requests. They were also very efficient and were done in record time. My carpets, with the exception of one, have been in my home for 11 years. With these products and services, my carpets are so clean and fresh. You would think it was spring instead of January.
Our technician was wonderful!
Did a great job
Carpets are clean and fresh without soap and chemicals.
Not try to continually try to up sell me on the protection spray when I stated 5 times I am putting my home up for sale in a month. He told me several times i need it and my carpet is starting to tear down. I built my home 2 yrs ago and it’s nearly new. I have a hard time believing it wasn’t just for more $
It really gets it clean.
They did a great job and fit us into their schedule on short notice.
Jamie was outstanding. Great customer service and she did a very good job.
Staff is great, and it is very evident you spend quality time trying ensure your people are properly trained, and knows how to sell all of the products that you carry. These are all great things. I feel like the price is quite a bit higher than a lot of services and I don't know if I would TOTALLY feel comfortable recommend you for that very reason. Do you do great work, yes. Are your people great, yes. So if someone wants quality work with kind friendly staff that does a good job, then yes, I will recommend.
Thank you for the amazing service!!!
The techs are quick, there are no detergents, and the carpets dry quickly
Sebastion was great about coming back and recleaning the areas that needed more attention.
They look great now and I really appreciate it.
I left a message over the weekend, just hours after your technician left on Saturday, but never heard back. The huge ripples are gone, but the carpet is still much looser than it was. And now, completely CRUNCHY. So while I had very low expectations about getting the stains out (and those were not exceeded in any way) I didn’t expect for the integrity of the carpet to be compromised or the chemicals/soaps to be left in so that it now feels awful to the touch. If this is to be expected, and there’s some sort of “fix” I’m responsible for on my end, by all means let me know.... it certainly wasn’t mentioned to me at the time of the cleaning.
I love that it is safe for humans and pets with no chemicals for us to inhale. This was my first time using you and it was great. Our tech, which I can't remember her name was very nice and answered all my questions and wasn't upset when I added on an extra room last minute.
Please look up who she was and tell her how much I appreciate her kindness and patients.
Thank you so much and I will be using you in the future.
Cheers,
Name removed
I like zerorez- wish they could have come sooner than 3 days out when we had a mini emergency with bathroom carpet flooding but that’s the business. Carpets always feel so soft and clean after they are done.
We had a great service guy! He made recommendations for how to care for our carpet on our next cleaning and was very professional.
Your service and work was exvellent. Steve informed me on everything he was doing with no hidden agenda. He is excellent and a big asset to your business. He gets 5 stars from me. Thank you.. Name removed, Star, ID.
Sebastian was thorough and efficient.
Everything was professional: right from the call to the technician. The technician was well trained and knew what was to be done.
Our rep did a great job and was very detailed.
Friendly, prompt, organized and competent.
Very friendly and my carpet looks great!
You were punctual and thorough. Jamie was great!
No bad chemicals, just clean!
Every thing
I like that no chemicals are used.
Professional, fast drying time, great looking results!
Matt was great. I would use him again for sure. Carpets look brand new