- Phone: 208-383-1000
based on 11495 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician, Matt was timely and efficient. He was courteous with our home and always wore booties which is not always the case with most of the service people we’ve had in the past. He showed me a few spots of carpet he had started on so I could see the difference in the clean vs dirty. Before he left he asked if I’d like a quote on any other cleaning services they offer which was great for me since I didn’t know they do most surfaces like hard wood, title and shower stalls.
Since we have young children whom primarily play and roll around on the carpets,I like that there is no residue or strong smell with cleaning products that you get from other companies.
No chemicals, no soap residue, great service.
The person cleaning my carpet took his time and did an amazing job!
No smell, no chemicals to hold in dirt
That it leaves nothing behind but water! Especially with pets it puts my mind at ease knowing that we aren’t being exposed to a bunch of chemicals.
I’ve had my carpets cleaned by other businesses many times over the years but nothing compares to Zerorez. The staff is always friendly & they do a great job cleaning the carpets & making sure you are satisfied before they leave. I’ve used this company 5 times over the years & have recommended them to family & friends.
It drys quickly. Looks clean. Another technician was sent when original one was delayed. Jamie was pleasant and professional
I like the way your people are so kind to move furniture. They always do a great job. Alsolike the cleaning process. Less dryinG time.
Efficient, friendly and quality service. Have had Zerorez service our carlets the last 10 years and would have no one else do it.
I like the efficiency and the result to an excellent carpet clean.
It was fast and clean , carpets look good.
Friendly staff and great job!
Friendly get the job done but not pushy to get mire services
Jaime was awesome. Very helpful and explaining what the process is and did a great job on the carpet.
I cant say enough good things about Zerorez of Boise. From start to finish getting the carpets cleaned was a breeze.
Our technician (Matt) was right on time. He was very professional and knowledgeable. He walked me through the process and was very honest about what I could expect. He did a great job on our carpets...😁😁👍👍
I wouldn't use any other carpet cleaning service.
Your representative was friendly, professional, explained the services clearly and seemed to do a very good job.
Professional well done job that arrives on schedule and delivers very well cleaned carpets in a shorter than many time.
Great timely service. Excellent. Would use again. Appreciate not being upsold. Friendly prompt and polite. Wore shoe covers and was meticulous.
My carpets are clean and not crunchy. They dry quickly.
I was offered a limited time deal that had been promoted on the radio, even though I didn't quite meet the requirements. My cleaning appointment was easy to schedule and the tech that came into my home was prompt (called when she was 20 minutes away), courteous and professional. She explained the cleaning process in such a way that I didn't really have questions afterward. One reason I used Zerorez is because they use very hot water during the cleaning process as opposed to harsh chemicals. I will definitely use Zerorez in the future.
Very courteous and respectful! The carpets look brand new again, including the area rugs!
Very happy with the results!
The technician was professional and knowledgeable.
Tech was friendly and knowledgeable. She did a thorough job and the carpet looks fantastic!
Fast & carpet looks great.
Guaranteed satisfaction. Friendly staff.
Very knowledgeable and friendly staff.
Carpets look great! We have had them shampooed before and the result of Zerorez was 10 times better.
Quick, friendly.
Always prompt, tidy, and very friendly.
Very professional and great job!

good communication.