- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our technician was efficient, thorough, and very friendly!
Furniture cleaning
The technician was very knowledgeable and thorough, explaining the process and answering all my questions. He was very professional and did a great job cleaning our carpet. I will definitely be using them again!!
My carpets are very soft after they dry. I love to walk barefoot through the house. The Technicians are very polite, professional and honest. I've been using Zero rez for about 8 years now and wouldn't call anyone else.
I tried zerorez base on the reviews. The cost plus the extra upsale items were much more than the company I have used for years. For the expense my expectations were for better results.
Great job and service! Thank you!
My carpets look great!
carpets were not crunchy when they dried
The carpet had a crunchy feel to it-like there was a residue left on it. The cleaner was pushy with the protectant. I didn’t want it but he was so pushy i ended up getting it.
I am a repeat customer because I feel you do a great job and my carpets look great after they have been cleaned. When I did have a problem you took immediate care of it. I have recommended you to all my neighbors and friends. Your employee are always friendly and very helpful.
Zach was very professional and communicated well. Job was performed professionally taking care not to dirty or damage our home.
I have been using Zerorez for years. They show up on time and do a great job.
I like that you use no shampoos. You guys always got back to me quickly and answered all my questions. The gentleman who cleaned our carpet showed up on time and was very nice and knowledgeable and did a great job on our carpet.
We’ve used Zerorez before and the results are great. I wasn’t happy this time because we called in and requested a certain number of rooms and was quoted a price. When the Rep. got to our house one room was missing from his list. It was just frustrating to pay more than I had planned on paying.
He did a great job on our carpets so no complaints there.
Thank you Zerorez Boise for cleaning up our carpets and leaving no yuck behind. Our carpet cleaning associate was very kind and courteous.
Great service. They were able to work around my schedule and did a great job on the carpet. Their technician was caring about our situation and worked with us.
I can’t see much of an improvement in the carpet.
Thorough - fast - happy with all of it!
Everything was great from the service to the finished product. Zerorez brought my carpet back to life.
Great service. Technicians were on schedule and answered all my questions professionally.
Great service at a great price. Super professional and kind staff.
Our technician, Matt was very friendly and professional. The carpets came out great and I love the kid and pet friendly chemical free process. I highly recommend Zerorez!
John was very nice and professional
Had a great experience with Zerorez, my tech, I think his name was Sebastian, was awesome!!!! I will definitely use them again!!!!!!!!!!
On time, friendly, and did a nice job!
See the email I sent yesterday, as a reply from the invoice you sent.
First name removed
The young lady that serviced our carpets was very thorough and complete with explaining exactly what she was going to do, and then what she did do afterwards. The other thing I like about Zerorez is how fast the carpets dry out so you can move furniture back in. The carpet pretty much looks like new after this last treatment.
I was not pleased with the customer service I received. The technician was not willing to help resolve an issue created by his previous treatment in one specific room in the house. After an argument, he agreed to re-clean the area and it is still in bad shape. I don't want to call and have it fixed because I have little confidence in the ability of the technician to correct the problem and his problem resolution and customers service skills need work. I would like the issue corrected in a timely and courteous way but I'm not sure this company will do that.
Fast clean and took time to protect wall corners from hose catching or dragging on them. Friendly and chatty too
They are natural, there is no chemical residue or yucky smell when they are finished. Just fresh clean carpet.