Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 30, 2019 — Rated 7 out of 10 by M.G. Zerorez Boise
What could we do to improve?

I have used Zerorez in the past and always felt they did a great job. However this time I think being the last job of the day for John and it was late in the evening I feel obvious spots were missed and my carpets in high traffic areas don't appear as clean as in the past.

Report a concern   October 30, 2019 — Rated 10 out of 10 by E.P. Zerorez Boise
What do you like about our products and services?

My technician was very polite and thorough.

Report a concern   October 30, 2019 — Rated 10 out of 10 by M.F. Zerorez Boise
What do you like about our products and services?

My carpet always looks great, the price is always what you said it would be.

Report a concern   October 30, 2019 — Rated 10 out of 10 by D.K. Zerorez Boise
What do you like about our products and services?

the tech is awesome, the service last longer than others, everyone is very friendly

Report a concern   October 30, 2019 — Rated 10 out of 10 by Tawnya Raistrick Zerorez Boise
What do you like about our products and services?

Thank you. Our carpets look great and the service was stellar!

Report a concern   October 30, 2019 — Rated 10 out of 10 by B.K. Zerorez Boise
What do you like about our products and services?

Fast, polite, and clean.

Report a concern   October 30, 2019 — Rated 10 out of 10 by Michelle Arnett Zerorez Boise
What do you like about our products and services?

The product doesn’t leave a residue or smell behind, which I like. The technician, Anthony, was very helpful in explaining the process and was thorough in getting my sofa cleaned properly.

Report a concern   October 29, 2019 — Rated 10 out of 10 by Tami Nicols Zerorez Boise
What do you like about our products and services?

Fast and efficient. Carpets looked great.

Report a concern   October 29, 2019 — Rated 10 out of 10 by Jamey Paulus Zerorez Boise
What do you like about our products and services?

This is the second time we've used Zerorez. Both times we've been completely satisfied with the service we've received! Products are baby, pet, and ecofriendly, which is significantly important to us. The service is top notch...fast, friendly, and efficient. We knew up front what our cost was going to be. We were consulted before any additional cleaning was done. It's worth every penny!

Report a concern   October 28, 2019 — Rated 10 out of 10 by G.F. Zerorez Boise
What do you like about our products and services?

We are super pleased!

Report a concern   October 28, 2019 — Rated 10 out of 10 by Sydney Adams Zerorez Boise
What do you like about our products and services?

Clean and completed work in a timely manner.

Report a concern   October 28, 2019 — Rated 10 out of 10 by Emmily Hokett Zerorez Boise
What do you like about our products and services?

The staff provides exceptional customer service and the service is especially great. I would recommend to anyone:)

Report a concern   October 28, 2019 — Rated 10 out of 10 by D.M. Zerorez Boise
What do you like about our products and services?

JAMIE IS TOP NOTCH

PROCESS WAS STRAIGHT FORWARD

Report a concern   October 28, 2019 — Rated 10 out of 10 by L.M. Zerorez Boise
What do you like about our products and services?

Our tech was cosiderate, professional, knowledgeable and friendly. She did a great job. Thanks Jamie!

Report a concern   October 28, 2019 — Rated 4 out of 10 by P.P. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The first time I had ZeroRez out to clean carpets, I was really pleased. However, the second time I was really disappointed. The high traffic areas don’t seem like they were cleaned very good. I’m not sure If I won’t use them again.

Report a concern   October 27, 2019 — Rated 10 out of 10 by C.P. Zerorez Boise
What do you like about our products and services?

Less liquid quick drying cleans well

Report a concern   October 27, 2019 — Rated 10 out of 10 by M.E. Zerorez Boise
What do you like about our products and services?

The service was amazing, and I liked how the whole process was explained to me.

Report a concern   October 27, 2019 — Rated 10 out of 10 by L.W. Zerorez Boise
What do you like about our products and services?

We have used zerorez many time and will continue to use them

Report a concern   October 27, 2019 — Rated 10 out of 10 by L.C. Zerorez Boise
What do you like about our products and services?

Ease of scheduling an appointment. Technician was very courteous and friendly. He took the time to explain the process and was very efficient.

Report a concern   October 26, 2019 — Rated 10 out of 10 by M.C. Zerorez Boise
What do you like about our products and services?

Your technicians are always knowledgeable and kind.

Report a concern   October 26, 2019 — Rated 10 out of 10 by R.S. Zerorez Boise
What do you like about our products and services?

Greg was an excellent , professional technician. He took the time to examine my carpet and provide the options. I appreciated that he was friendly and informative, without being pushy at all. Our carpet looks great!

Report a concern   October 26, 2019 — Rated 10 out of 10 by Angie Buffalin Zerorez Boise
What do you like about our products and services?

thorough cleaning and quick to dry. looks great! I appreciate the ease of scheduling and communication from the tech.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Maribel Kevin Atha Zerorez Boise
What do you like about our products and services?

I have 4 dog's :) and the products is fantastic no harmful for pets

John explained all the procedures very nice person and caring.

Report a concern   October 25, 2019 — Rated 10 out of 10 by S.N. Zerorez Boise
What do you like about our products and services?

Wait until I have the job done, OK?
I like my past experiences with Zerorez.

Report a concern   October 25, 2019 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

We've only used Zerorez for about 5 years now. With 2 cats and 1 dog, the smells in our living room carpet can get overpowering from time to time - but thanks to your special pet odor treatment, you always leave the carpet smelling brand new.

Thank you so very much!! You're worth every penny.

Report a concern   October 25, 2019 — Rated 10 out of 10 by Darlene Grunberg Zerorez Boise
What do you like about our products and services?

John was so knowledgeable and friendly. If he did not know an answer to one of my questions he would find the correct answer and tell me. He shared how our would floors could look new. That eas awesome.

Report a concern   October 24, 2019 — Rated 10 out of 10 by M.K. Zerorez Boise
What do you like about our products and services?

The gentlemen who cleaned our carpet were very knowledgeable and professional. Thank you!

Report a concern   October 24, 2019 — Rated 8 out of 10 by C.T. Zerorez Boise
What could we do to improve?

The price was just a bit high I felt like. You did do a quality job so I will always recommend you as the best in that department but I wouldn't call you the most budget friendly option.

Report a concern   October 24, 2019 — Rated 10 out of 10 by David Grainger Zerorez Boise
What do you like about our products and services?

Your technician was very professional and did an excellent job doing my carpets and tile! Thank you!

Report a concern   October 24, 2019 — Rated 10 out of 10 by Suzanne WIlliams Zerorez Boise
What do you like about our products and services?

How well it cleaned my carpets


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