- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The carpets look amazing! They smelled awesome! All stains were removed! Yay!
The service our technician was very friendly and professional. He informed us how the ZeroRez product works in detail. The carpet looks, smells and feels clean. He did a great job representing ZeroRez. Thank you Nick!
We will use ZeroRez again and will recommend your services.
I felt that you were overpriced, especially since we were expected to move all our furniture ourselves.
Thank you for letting us know how you feel we can improve. It's true that we are not the cheapest cleaner in the valley, and that we do try to save you money by having you move your own furniture. Unfortunately, we do have to charge for the time we are working in your home, and things like moving furniture and vacuuming are easy ways to help you save money. We are more than happy to help you with those things, but do have to charge for the time it takes to move things, especially if there is lots of items or several big things that need to be moved.
I am sorry you feel that makes us overpriced, if we could do it for free, we would. There are more economical options in the valley, at least in terms of upfront cost, and that may be the better option in the future. We do try to be as up front about the costs or possible costs as possible, so you know what to expect.
Thank you again for your comments, we will certainly take your thoughts into consideration!
Professional service, carpets aren't soaked when cleaning, environmentally friendly, and the technicians have akways been very polite and willing to answer any questions i have had.
No chemicals, no residue. John Z is super honest and hard working
Everything was great thank you so much !
The customer service was excellent, as well as the final product. The carpets looked excellent especially considering we have 6 people as well as 4 dogs and 3 cats. I would highly recommend the company especially if they send the tech that came to do ours.
The technician was friendly and thorough.
I was pleased with his work and courtesy.
Very nice, polite employee who seemed to have some actual knowledge of what he was doing. He did an excellent job, clean fresh carpets!
We asked other businesses who they used to get their office carpets cleaned....Zerorez was the recommended company with both.
We called...they answered! No answering machine. No robotic voice on the phone. A real live person. So refreshing!
These folks were very courteous and professional from the office visit bid through completion of the project. They showed up on time and completed the project within the time frame agreed upon.
Our carpets are beautiful!!!
We will absolutely recommend your services to others.
Send us some business cards. :)
Erstad & Co., Inc.
Anthony was personable and timely. He did a great job.
Greg was great, our cery dirty carpets now look brand new.
The carpet did not have the leftover residue
The technician was great and he thought he got all the spots out except for a heavy traffic area.
The technician communicated via voice and text. He explained the process and when I can expect the rugs back. This service was recommended by my interior designer friend Betsy McFadden
Very professional technicians
Very professional, polite, and furniture and stair carpet look brand new
The process and the result!
Dried fast without smell.
The carpet cleaning was fantastic!
We got the basic cleaning service for carpets in a house we were moving out of. For the basic cleaning service we feel the value is really there. The person doing the cleaning was extremely friendly, helpful and informative.
The people who came to service us at 533 N Carswell Way were great, very friendly and informative. The only complaint we have is that we think the hardwood floor cleaning was not worth the cost and left a white residue on the floor.
There is no residue or smell and the techs are professional and careful around furniture.
Cost. Definitely on the higher end of pricing. Probably won’t use again because of how expensive.
The technicians, Dave & Sebastian, are very pleasant & helped me with decisions about the areas they serviced! Calling in for an appointment is hassle free & they are happy to help!
Thank you!!
Fast friendly. Did a great job. Thanks
Very professional employee who took the time to answer our questions. End result was satisfactory in every way.
Carpets look great and my technician was awesome! I felt very comfortable with the whole process.
Everything. The carpet looks great and the technician was super awesome.