- Phone: 208-383-1000
based on 10978 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thorough, fair, great results, and dependable. Never use any other carpet cleaner!
The tech did an outstanding job and my carpets are super clean! So happy
Quick and thorough.
Professional, prompt, thorough
My carpet had to be re-cleaned but I really appreciated the manner in which your company reacted to my request for our carpets to be re-cleaned, and the professionalism.
Dependable good service
Technicians are always great at Zerorez; John was polite and arrived early at my request.
Really GREAT technician
Fast and efficient
Pleasant scent left after cleaning
Greg the technician was knowledgeable and friendly. I was very happy to have all the dog urine removed from my carpet.
The service is great and the technicians are always friendly
Thank you so much for the free cleaning for Breast Cancer Awareness month! I love that there are no chemicals used! Your employee was very courteous and kind! She worked hard on a couple of stubborn spots we had. The carpets came out so clean with no residue!
Thanks Zerorez. The techs are always friendly and helpful and prompt. Great customer service and beautiful clean carpets!
My carpet turned out so soft and like new again. Plus the service tech was courteous, fast and efficient! I always have Zerorez clean my carpets yearly! I love this company!
Called before arrival. Courteous. Careful with the house:Woodwork Efficient. The work was done in timely fashion.
Full explanation of cleaning process and why certain areas of the carpet look different due to traffic pattern and a couple of stains.
It’s just a great clean that stays clean!! I would never use a regular carpet cleaning service again.
our technician Greg was amazing -- and we are very pleased with the results.
Kind people and carpet dried quickly
David did an awesome job! He was very thorough and courteous. Couldn't have asked for a better experience!
Prompt, efficient, friendly service.
On time, very professional & knowledgeable. And carpets look great!
Sebastian was awesome to work with. He took time with me to explain what he was doing and what I could expect to see. He was very diligent in making sure I had realistic expectations and understood how proper care would help with future cleanings. He is a great employee.
Nice end product. Friendly workers.
They do not use chemicals
Jamie, the technician was great. Explained exactly what she would be doing, how to properly let the carpets to continue to dry before putting furniture back etc. Carpets look beautiful now!!
Thank you
Prompt, courteous, did a great job!
I think your price point is a bit high. The cost to clean the carpets was 2x what I had paid before and the same for the hardwood and they looked and felt similar. At this rate I would only use your cleaning service once a year when I used to have them cleaned 2 times per year.
The deep spots are out and we appreciate you coming late in the evening to make my Thanksgiving a great one. Thank you.
Great service. Cleaning was done very quickly and professionally! Will definitely use again in the future
Technician Jamie was fantastic. Great attention to detail and very thorough!
Sebastian was very personable and professional. He explained the process and provided options for stain treatment but wasn’t pushy towards additional services. The Zerorez results were superior to previous carpet cleaning processes. Will definitely schedule Zerorez in the future.