- Phone: 208-383-1000
based on 11495 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Cleaner was very pleasant and professional, went directly to work, took extra effort to remove stains in carpet and upholstery. Explained what he would do and any follow-up on our part. Efficient, effective, diligent, and great customer service. Will definitely be a repeat customer!
The guy who came and cleaned our carpets did an incredible job! He was friendly, knowledgeable and he shared that knowledge with me, and very thorough. I would request him every time! Thank you! We love our clean carpets!
It was a great experience. The techs arrived during the specified time frame and the work was completed quickly. They were professional and took care with shoe covers and other protection to prevent damage from hoses. They explained what to expect and how some stains are unlikely to be completely removed. They offered and explained additional services but weren't pushy about it. My carpets look amazing and there was no chemical odder. I have additional rooms that need cleaning and will certainly have them out again.
Prompt, polite & thorough. What else can you ask for...oh yeah, enviromentally safe.
Call them, you won’t be sorry.
Very professional, courteous,excellent technician. You always do a great job!
Professional, my carpets look great. Got stains out that I wasn't able to or another carpet cleaning company.
Your technician, Matt, did a very through and professional job. Our house is a rental so the carpet has seen better days. Even though it's worn and shows dirt more in traffic areas your process made our carpet look great and smell clean and fresh.
We would highly recommend your carpet cleaning service to friends and family.
Thanks Zerorez!
Thank you ! Your workers did an amazing job. The carpet looked like new when they were done. Their hard work is appreciated. We will definitely use Zerorez again.
The carpet looks great, better than I expected!
You were way ahead of anybody else you have a state-of-the-art cleaning I use dozens of people but you're you're the best and Matt he was great great guy and I will use you again I've already recommended you to several times and you guys were fantastic you might charge a little more but you're well worth it you get what you pay for thank you
I loved the fact that the equipment was self contained. Trustworthy employee and job well done.
The client is valued and listened to. The technicians work hard and are respectful.
Technicians are kind and want to do a great job. They take time to listen and educate.
My carpet is renewed! Looks amazing no leftover smells and no more stains! Dried quickly! Great customer service.
I like the no chemical smell. Always have knowledgeable technicians. Carpet stays clean longer.
Cory was awesome! Super helpful, informative, and I didn't feel ANY pressure to add extra services.
Quick and they do a great job. Carpets look and feel great. They dry fast too!
The tech was extremely friendly and thorough, final result was exactly what we had hoped for! Thanks for the good work!
We received great customer service and the carpets look amazing! Thanks again!
Matt is communicative and nice. Great traits for your business.....
Great Service! I will schedule services with this company for my future needs. Very professional and knowledgeable technician - David, thank you!
Penny C.
Technician was very knowledgeable and friendly. The product left our carpets nice and clean including the removal of a few stains we couldn’t get out. We will definitely recommend Zerorez to family and friends!
Great service. Quick. Carpets look great.
The employees that did the carpet cleaning at 2001 Idaho Ave, Caldwell, did a very good job. The also gave me good information with different options to keep the carpet long lasting.
Thank you,
Chris Watkins
The technicians were friendly and knowledgeable. The carpets come out so clean and fresh and I love that our cats and dog can walk on it right away!
It’s environmentally friendly, has a good reputation in the area, trusted products and technicians.
I wasn't particularly impressed. The technician was great though. It took hours for my carpet to dry.
No strong chemicals, friendly technicians
Carpets super clean and had great service!

The quote we received over the phone was accurate, the carpets look amazing and the gentleman who did the work was friendly and knowledgeable.