Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.4 out of 10 based on 10978 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 22, 2019 — Rated 10 out of 10 by Tracy Nelson Zerorez Boise
What do you like about our products and services?

The service tech was on time and did a great job on the carpet... even removed some stains! Wishing I had done all our rooms. Guess I'll have to have them back again.

Report a concern   December 22, 2019 — Rated 10 out of 10 by Karen Evers Zerorez Boise
What do you like about our products and services?

The carpets are clean and soft; the technicians are well-trained and have answers to all of your questions; they want to meet your needs and expectations; and they show respect for you and your home.

Report a concern   December 20, 2019 — Rated 10 out of 10 by Dallas Brown Zerorez Boise
What do you like about our products and services?

The technician was professional explained everything in detail, made great recommendations, did an excellent job. I would definitely recommend these services to friends family and others. Thank you and happy holidays

Report a concern   December 20, 2019 — Rated 10 out of 10 by M.O. Zerorez Boise
What do you like about our products and services?

Dave did an absolutely outstanding job. He was very knowledgeable, courteous, helpful and a hard worker. I could not believe how much better our carpet looked after he finished. Much much better than I could have hoped. Thanks, Dave & Zerorez.

Report a concern   December 20, 2019 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

Very efficient, professional and did a great job again!

Report a concern   December 20, 2019 — Rated 8 out of 10 by G.B. Zerorez Boise
What could we do to improve?

Do a better job on stains, discoloration etc. The employee was very kind and accommodating but I’m just not sure your cleaning methods are up to par!?

Report a concern   December 20, 2019 — Rated 10 out of 10 by Kristi Glenn Zerorez Boise
What do you like about our products and services?

The technician was professional and personable. He explained how the system works. He was careful and what to do the best job.

Carpet looks almost new.
The cost was a bit expensive, but I needed to get the spots of dog accident taken care if where my attempts failed.

Report a concern   December 19, 2019 — Rated 9 out of 10 by F.D. Zerorez Boise
What do you like about our products and services?

My carpets are really clean. Rep. arrived on time, worked steadily without a break ,

Report a concern   December 19, 2019 — Rated 10 out of 10 by Gayle Chapin Zerorez Boise
What do you like about our products and services?

The worker did an excellent job! Very careful and conscientious.

Report a concern   December 19, 2019 — Rated 10 out of 10 by Jason Bainbridge Zerorez Boise
What do you like about our products and services?

Products are great, no film, and the carpet dries quick. Overall their services are flexible. Last minute requests are handled professionally. Nick is the best.

Report a concern   December 19, 2019 — Rated 9 out of 10 by B.S. Zerorez Boise
What do you like about our products and services?

I like that my carpets stay clean longer.

Report a concern   December 19, 2019 — Rated 10 out of 10 by M.A. Zerorez Boise
What do you like about our products and services?

I loved that there was no scent and that when I got home the carpets were dry - amazing

Report a concern   December 18, 2019 — Rated 10 out of 10 by R.H. Zerorez Boise
What do you like about our products and services?

Your technician was superior. She worked hard and was very dedicated to get the job done to superior standing. She was able to remove the stain in our carpet. Amazing. It was liquid furniture stain I spilled on our new carpet. Our carpet is only 4 weeks old. Thank you so much.

Report a concern   December 18, 2019 — Rated 5 out of 10 by R.A. Zerorez Boise
How did we disappoint you and what can we do to make things right?

I paid extra for 3 spots to be deodorized.. he said it was guaranteed to keep the pee snell out, its been 2 days and it smells like pee again

Report a concern   December 18, 2019 — Rated 10 out of 10 by B.M. Zerorez Boise
What do you like about our products and services?

THE SERVICE WAS AWESOME HE EXPLAINED EVERY THING TO ME

Report a concern   December 16, 2019 — Rated 10 out of 10 by N.B.D. Zerorez Boise
What do you like about our products and services?

We use Zerorez twice a year to get our well-traveled carpets back to looking new! Dave is knowledgeable and professional, and I've never had to worry about a thing (I even got some shopping out of the way while he cleaned :)

Report a concern   December 16, 2019 — Rated 10 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

Great customer service and outstanding work by the Technician.

Report a concern   December 15, 2019 — Rated 10 out of 10 by Arlene Bingham Zerorez Boise
What do you like about our products and services?

I like the people Jamie who came out and did the work. I like the feel of the carpet after it is cleaned,

Report a concern   December 15, 2019 — Rated 10 out of 10 by T.F. Zerorez Boise
What do you like about our products and services?

No chemicals or residue.

Report a concern   December 15, 2019 — Rated 9 out of 10 by S.A. Zerorez Boise
What do you like about our products and services?

No soap residue. And thorough stain assessment and hopefully treatment.

Report a concern   December 15, 2019 — Rated 10 out of 10 by P.S. Zerorez Boise
What do you like about our products and services?

Carpets get very clean and there is no residule.

Report a concern   December 15, 2019 — Rated 10 out of 10 by B.H. Zerorez Boise
What do you like about our products and services?

Very good carpet cleaning. No bad smells, chemical residue or crunchy carpets afterwards. Technicians very friendly and thorough.

Report a concern   December 15, 2019 — Rated 10 out of 10 by D.V. Zerorez Boise
What do you like about our products and services?

Safe yet effective. Always friendly service.

Report a concern   December 14, 2019 — Rated 10 out of 10 by K.C. Zerorez Boise
What do you like about our products and services?

John did such a great job and he was great about making sure I was happy with the cleaning

Report a concern   December 14, 2019 — Rated 10 out of 10 by Cheryl Neruda Zerorez Boise
What do you like about our products and services?

We were impressed with the friendly, knowledgeable way we were serviced by Greg. He did an excellent job of clarifying expectations and understanding our concerns. Our carpet hasn't looked this good in so long! We feel refreshed and determined to keep them coming on a regular basis.

Report a concern   December 14, 2019 — Rated 10 out of 10 by D.G. Zerorez Boise
What do you like about our products and services?

All

Report a concern   December 14, 2019 — Rated 10 out of 10 by Carrie Hunt Zerorez Boise
What do you like about our products and services?

Your Tech John was very knowledgeable and explained everything and promoted other services ZeroRez offers. Very courteous avid efficient and the carpets look great.

Report a concern   December 14, 2019 — Rated 10 out of 10 by E.O. Zerorez Boise
What do you like about our products and services?

No soap residue.

Report a concern   December 14, 2019 — Rated 10 out of 10 by Cody Harsch Zerorez Boise
What do you like about our products and services?

Quick, virtually odorless, drys fast, and carpet is super clean. Sebastian was very helpful and knowledgeable. All around great experience. See you next year.

Report a concern   December 14, 2019 — Rated 10 out of 10 by J.S. Zerorez Boise
What do you like about our products and services?

Soft carpet after, and no residue


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