- Phone: 208-383-1000
based on 11495 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets feel really clean.
Quick and fast drying, a very friendly associate he did a good job
How clean the carpets looked and felt.
Professional, efficient, carpet looks brand new.
Sebastian did a really great job in cleaning our carpets!
Make your website function to calculate the charges for cleaning area carpets.
The service was great. Our re hnucuan was very informative and helpful as well as friendly.
My carpets look great and the Zerorez technician was incredibly helpful!
I was charged twice... Once for someone else’s service and then again for mine. I do not see a refund issued yet. I would like that money back.
Thank you for your comments- there was a mistake made in charging you, which was corrected within minutes of the mistake being made. The transaction was voided on our end, and you are waiting on your bank now. You were only ever actually charged once. It happening on a Saturday afternoon, it will take time for the credit to appear on your statement.
Good, quick service. My carpets look great!
Punctual and respectful. Products and services explained well. Carpet cleaning turned out great! Setting up everything via text was a huge perk!!!! Everything went smoothly from start to finish. Will be return customers.
Amazing job. Very knowledgeable.
I told you yesterday and my answer is still the same!! Everything was great!
They did a great job cleaning our carpets, and the technician was very nice and professional.
Very professional & really liked how my carpets looked when he was done.
Steve B did a fantastic job but it also illustrated that the same job could have and should have been done originally. That would have prevented the need for a highly negative review and then a return visit. 0 to 5 seems like a big overall improvement and was mainly because Steve's performance rated a 10.
Our tech was quick, clean, professional, friendly, and explained everything to us. The product is awesome.
Prompt, professional service. Thank you.
I've always praised Zerorez for their fine & competent employees & customer service. Would recommend them hands down to anyone! Keep up the good work!!!
initial introduction to your company was at time of pick-up, which was great! Other then that, it is too early to answer most of the survey.
service was exactly as advertised. The service technician did a swift and thorough job and was pleasant and informative. we are very happy with the results.
The friendly nature of your staff, plus the chemical free clean results!
Prompt, professional service. The carpets look and smell amazing!
The tech was very good and made me more comfortable because he wore a mask, booties and gloves. Carpet dried quickly and looks great!
Amazing product! Great staff!
I will not use anything else!
Services and products I can trust.
Zerorez squeezed us into their tight schedule to accommodate a time crunch we were in. They carpets came out great and we are really grateful.
Friendly people and great results!
Our carpet looks great!
It was quick, easy and efficient! The
technician was amazing and incredibly nice, the estimate that I received via your text service was spot on. And the representative I spoke with was kind, responsive and really easy to work with!