- Phone: 208-383-1000
based on 10977 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I’m sorry to say but I was in the believe that you take away most of the water used to clean the carpets. I was told by the guy who cleaned our carpets that it would take 3 and maybe 8 hours for the carpet to dry completely. He arrived around 8:30 AM and left around10:30. The carpet was finally dry the next day with a few damp areas. The one area that I was most concerned about was not throughly cleaned. Still have some dark spots. Your price is right but your delivery is way lacking. Hope this helps you for future appointments.
Thank you for your review, and for giving us the opportunity to fix the problem!
I would give my technician a 10. He was prompt, very knowledgeable and did an out standing job, in record time. What more could you ask?
I like the chemical free carpet cleaning service! Setting the appt is fast and easy and the technicians are prompt, attentive to requests and efficient.
Very good service
The products work so well. It is clean and makes the house smell fresh. Everything drys quickly and they offer so many other services as well. Extremely happy with everything.
I mostly like the technicians.
The team is very polite and the product does a wonderful job of getting the dirt and grime out of our carpets.
The Zerorez technician, Andy, did a great job! Our rugs looked almost new afterwards which was amazing considering they are 20 years old! Andy even took a before and after picture - it was shocking! He even got spots out that I would have bet money that they'd be impossible to remove! He was very careful with wearing a mask, booties and gloves too.
I just wanted to say from beginning to end the service we received was amazing! I mixed up the days that we needed to have service to meet our virtual schools classroom completion, but Erin was able to still squeeze in our service. Our technician was so nice, friendly and knowledgeable. I really appreciate the service we received and will be recommending your service to friends and family! Thanks again!
quick, efficient, and the employee was great at explaining how the system worked.
they did a great job! thanks for being so available!
Great job and customer service
Service man was very polite and was sure to put protectors on his shoes before entering the house. I was happy with the outcome.
This would be my 2nd time using Zerorez, I am very impressed. We had issues with previous carpet contractor leaving to much residue and have our carpet tiles pull up the following day, we did not have this issue with this company due to your process.
Great service, knowledgeable staff and very professional. I would highly recommend
I liked that there weren't a ton of chemicals being put into the carpet in the house. Just a simple deep cleaning, which was much needed. The results are clear to see already
Fast and efficient! My carpets look new again.
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My carpets are so soft and clean now. They dried very quickly and the technicians were very professional and friendly.
Excellent service
Everything!
You somehow got acrylic paint out of carpet.
We were very impressed with the fabulous job done on our carpets. This was our first time but not our last using Xeroez. The technician was friendly and professional and went over exactly what our needs were and the total price before he began. We have never had such clean carpets. It's not easy to impress us but Zeroez succeeded.
Each time we have had work done by Zerorez, we have been very happy with the outcome and the technician who did the work. The team is professional, courteous of our home and takes all precautions to be careful of walls, cabinetry, floors etc. We will continue to use your company again in the future.
You did a great job on our carpets and chairs and the technician was very courteous with us
Very professional operation! Quick but informative service. Appreciated the thoroughness of the cleaning & excellent customer care & concern. Highly recommend!
After getting our carpet cleaned, I notice a hole in the wall from the door.
Did a great job
the job you guys do is very good and I appreciate the good work guys do and thank you for your services
I am a returning customer being very pleased with your prompt, professional service during Covid-19.
The serviceman was on time, explained what to expect and knowledgeable of product.
I will use Zerorez (Boise) again!