Zerorez Boise
2807 South Cole Road
Boise
ID 83709
United States
  • Phone: 208-383-1000

Average rating: 9.3 out of 10 based on 11494 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 19, 2021 — Rated 10 out of 10 by Florence Colleen O'Tyson Zerorez Boise
What do you like about our products and services?

Your service and results were very good

Report a concern   February 18, 2021 — Rated 10 out of 10 by David Torres Zerorez Boise
What do you like about our products and services?

Great customer service, great prices. Our Technician was Brock and he was courteous and respectful and informative. Great results.

Thank you

Report a concern   February 18, 2021 — Rated 10 out of 10 by T.K. Zerorez Boise
What do you like about our products and services?

Like the cleaning products used; not toxic, hazardous or causing severe issues on carpet, furniture and are pet friendly.

Like the citrus smell of the pre app product applied to carpet prior to cleaning.

Report a concern   February 17, 2021 — Rated 10 out of 10 by J.T. Zerorez Boise
What do you like about our products and services?

No soap in the cleaning

Report a concern   February 17, 2021 — Rated 10 out of 10 by Alan Morrison Zerorez Boise
What do you like about our products and services?

Great job answering questions and cleaning the carpets and upholstery

Report a concern   February 17, 2021 — Rated 10 out of 10 by Stewart Lawrence Zerorez Boise
What do you like about our products and services?

Timely and thorough

Report a concern   February 17, 2021 — Rated 8 out of 10 by L.O. Zerorez Boise
What could we do to improve?

I think they did a great job. I never knew my carpet could be so clean. I just wish it went all the way to the very edges by my tile is all. But I think I can clean that part myself.

Report a concern   February 16, 2021 — Rated 10 out of 10 by Tonya Flick Zerorez Boise
What do you like about our products and services?

we were happy with the service and the carpets are clean

Report a concern   February 16, 2021 — Rated 9 out of 10 by N.R. Zerorez Boise
What do you like about our products and services?

I liked how the process was explained and how much things cost upfront versus when it was time to pay. It was nice not to have a harsh chemical smell after the carpets were cleaned. The carpets look wonderful!

Report a concern   February 16, 2021 — Rated 10 out of 10 by C.W. Zerorez Boise
What do you like about our products and services?

I like how the carpets dry quite quickly as we have thick wool carpet. The man who cleaned our carpets was great.

Report a concern   February 16, 2021 — Rated 10 out of 10 by J.B. Zerorez Boise
What do you like about our products and services?

I like the fact that it safe for animals and children.

Report a concern   February 16, 2021 — Rated 10 out of 10 by R.B. Zerorez Boise
What do you like about our products and services?

Very knowledgeable service representative. Thorough cleaning

Report a concern   February 15, 2021 — Rated 9 out of 10 by J.R. Zerorez Boise
What do you like about our products and services?

Arrived and completed on time doing a good job.

Report a concern   February 15, 2021 — Rated 10 out of 10 by Steve Gibson Zerorez Boise
What do you like about our products and services?

The fact they were the only company that did what I needed. The carpet and pad was cleaned, not just the top of the carpet.

Report a concern   February 14, 2021 — Rated 10 out of 10 by Roy Bryant Zerorez Boise
What do you like about our products and services?

Technician was very friendlly and professional. He explained the process throughly and made sure we understood every step of his progress. We will definitely be using zerorez again .

Report a concern   February 14, 2021 — Rated 10 out of 10 by J.M. Zerorez Boise
What do you like about our products and services?

Quick and clean

Report a concern   February 14, 2021 — Rated 10 out of 10 by B.F. Zerorez Boise
What do you like about our products and services?

Very professional, thoughtful and kind. We would definitely recommend them to people.

Report a concern   February 14, 2021 — Rated 10 out of 10 by Randi Nix Zerorez Boise
What do you like about our products and services?

I like that there’s no chemicals used in your process. That is important to me. Your cleaning leaves my carpet fresh & new looking.

Report a concern   February 13, 2021 — Rated 10 out of 10 by A.P. Zerorez Boise
What do you like about our products and services?

Not only was the technician very knowledgeable but also very friendly! He answered all my questions, was a fount of information, and could laugh along as my kids showed off for the new guy.

Report a concern   February 13, 2021 — Rated 10 out of 10 by Jordan Morales Zerorez Boise
What do you like about our products and services?

Your technician was very professional, knowledgeable and I really appreciated his customer service in providing a courtesy notice of about when he might be arriving and sharing pro-tios for taking care of my carpet and rugs.

Report a concern   February 13, 2021 — Rated 10 out of 10 by S.G. Zerorez Boise
What do you like about our products and services?

Safe products used...always very informative

Report a concern   February 12, 2021 — Rated 10 out of 10 by C.M. Zerorez Boise
What do you like about our products and services?

The service tech was very friendly and answered all of my questions to my satisfaction. He was very efficient and tidy. The whole experience was great!

Report a concern   February 12, 2021 — Rated 10 out of 10 by Liz and Bill Tabb Zerorez Boise
What do you like about our products and services?

Service performed well. Reasonably priced. Technician personable, professional and thorough

Report a concern   February 12, 2021 — Rated 4 out of 10 by S.B. Zerorez Boise
How did we disappoint you and what can we do to make things right?

You did not move furniture that was light and I’m disappointed. Now the carpet looks a little off. Everything else looks great but just unhappy with the fact that the furniture was not moved.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Diana Broyles Zerorez Boise
What do you like about our products and services?

Excellent service!
Very happy.

Report a concern   February 12, 2021 — Rated 0 out of 10 by A.C. Zerorez Boise
How did we disappoint you and what can we do to make things right?

The technician was great, but your price $50.00 per gallon for spot remover is ridiculous!! The stain came out but the smell didn’t.

Report a concern   February 12, 2021 — Rated 10 out of 10 by Joyce Murray Zerorez Boise
What do you like about our products and services?

Our guy was very friendly, knowledgeable, and our carpets look great. Excellent service

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.C. Zerorez Boise
What do you like about our products and services?

everything

Report a concern   February 11, 2021 — Rated 10 out of 10 by Rudy Howard Zerorez Boise
What do you like about our products and services?

Jack was very professional and did a great job thank you

Report a concern   February 11, 2021 — Rated 10 out of 10 by J.H. Zerorez Boise
What do you like about our products and services?

We love the friendly and knowledgeable technicians.


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